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    Meridian Massage

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    By appointment only

    Services - Meridian Massage

    Massage

    Reflexology massage

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    8 years ago

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    True Balance Massage Therapy - Licensed Massage Therapist. 
 Swedish massage, deep tissue, lymph drainage, reflexology, chair massage, cranial sacral.

    True Balance Massage Therapy

    3.0(2 reviews)
    2.2 mi

    I was gifted 6 massages with Brenda from my mother. Over the course of 7 weeks I only had 2. my 1st…read moreappt was canceled by Brenda (sick) 2nd appt she texted me night before trying to reschedule it for later, when I said that would not work she kept the appt, however she showed up 20 minutes later than scheduled start time. *she tells you to be there 15 minutes early. So I waited for her for 35 minutes. My 3rd appt was canceled by Brenda (sick again) 4th appt was done however she was 10 minutes late and I arrived 15 early so I waited 25 minutes. My last appt was scheduled for a 10am start time. Brenda texted me at 9.35 stating she was running behind and wanted to make appt for 10:30. I said no and asked for a partial refund for my elderly mother who was trying to give me a great gift with the massage certificates. When I told Brenda I would not come back she then insisted she would be there by 10. I still said no due to all of the other. Then she actually said she did her best to Accommodate me?! Accommodating me would have meant not trying to move the apptointment at all? Every appt with her was a problem, the 2 massages I did get she was late, the room was not ready or warm, and her heating pads etc.. were not warm. She was not prepared at all. She tells you to arrive 15 minutes prior to appt time to be ready and keep her on schedule. At first she said she would not refund my mom, then she said she would. My mother has not received any refund yet so I do not know if she will keep her worrd or not? In texts with Brenda I explained her unreliability was not acceptable and I noted that her talking non stop through the 2 massages that I did have was not helpful for relaxation, and during my 2nd appt she actually spent part of the time complaining to me about her massage cream supplier. Her reply to my feedback was that she always has clients that cancel on her or show up late. Implying I should accept her not respecting my time because her other clients do the exact same thing to her. *I never canceled an appt or showed up late. The last one I just refused to keep do to all the previous issues. As far as her complaining about her massage cream supplier she doubled down in text saying she had every right to complain as no one refunds her and the supplier is not calling her back. Which again may be the case, but none of that is my problem and it is not professional to complain to a client during their time in my opinion. I feel that since she was prepaid for 6 visits total, my time was not important to her, she had nothing to prove since she already been paid in full. Whatever the reason I was never able to get the benefit or enjoy my mothers gift to me. I do not feel as if Brenda held herself accountable for this. All she gave me was excuses to justify her behavior and tried to guilt me for not showing more grace... after 7 weeks of being treated like my time was expendable, she expected more 'grace' from me. Then she asked me to return the 4 unused gift certificates. Eye roll, as if I was going to try and sneak one past her. I returned them all to her promptly and in person. I would not recommend her and I will never go back.

    An amazing massage by Brenda!! She worked out tight knots and my body felt so good after I left…read more She is definitely one of the best massages I have had!! She goes above and beyond and has a healing touch Thank you Brenda!!!

    Meridian Massage - massage - Updated June 2026

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