We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

Great customer service. Very knowledgeable. Attention to detail. Completed job in a reasonable…read moretime

From the owner: Handyman by Blaine is your dependable one stop shop for your basic home service calls. We take…read morepride in providing exceptional customer service with quality character & commitment which ensures your complete satisfaction. We offer affordable pricing, easy payment options & make basic electrical and plumbing repairs seamless and stress-free. Minor Electrical Repair: outlet replacement, light fixtures, switches, thermostats, breaker box replacement. GFCI, Smoke detector & carbon monoxide detector replacement, exhaust fan replacement Changing light bulbs, batteries in devices, simple plug-in setups Motion detectors, flood lights/basic security camera installs Minor Plumbing Repair: Toilets,clogs,fixtures,leaks and more. Give us a call today.

This guy's were Awesome! I really appreciate the work. And good work at that! These guys are…read morehonest! They were on time. Communicated with me even recommended and advise me on things. Good guys with great big hearts. Prices are right too!!! I recommended Mr Brad an his crew! Hired them for painting and Boy they had my doors looking brand new! They did a few other things and was quick!

From the owner: We do work to satisfy our costumers. The job is done when the costumer is completely satisfied.read more

I requested they redo my mom's garden which had been neglected for several years . they did a…read morefantastic job within a quick amount of time. He was great about asking what kind of plants she liked and sent me photos of what they were going to plant .I highly recommend Neal's for landscaping.

Neal and his son did an amazing job. My front and backyard needed some weed pulling as well as…read moregetting the lawn cut. New homeowner with a newish lawn (10 month old). Neal was able to contact me as soon as I messaged him. He was able to visit my house, provided a reasonable estimate and scheduled a service. Neal was able to provide sound advice on the amount of lawn irrigation needed (# of times a week and duration of water), and lawn care plan (weed, fertilizer and etc). Overall, the yard looks great, cleaned up and at a reasonable cost. The plus side is that he is local and a small business!!!

Very happy with the communication, service, and honesty from this team. Had them come out to look…read moreat my property and look for any issues. We also had some cleanup all the way back from the hurricane they did a great job showed up on time and were very responsive with my questions. I would recommend them highly. They also fixed my fence and grind down the tree stump after that photo was taken. Two thumbs up.

From day one, Mr. Ceasar and his crew worked from early morning until nearly sunset. We've lived in…read moreour home for 34 years, and those trees were here many long years before us. The hurricane beat them up pretty bad. Although we feel somewhat exposed, the comfort of knowing the threat of gigormous limbs continuing to fall on us is GONE!!! The stumps were grinded to shreds, and all debris was removed promptly. They have excellent work ethics: no profanity, smoking or loud music either. A respectful crew. The total cost was beyond reasonable. We highly recommend Grand Magnolia. I forgot to mention, I asked for a recommendation for repairing our fence which was also damaged. I didn't realize fence repair and replacement was another service they offer. Completely repaired and a brand new gate in hours. It's a wonderful feeling to have the sense of relief from the danger of the trees!!! We are very grateful they squeezed us in their very busy schedule because he could see the danger lurking...only a matter of time...

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!

From the owner: A Cut Above Painting Co. stands out with its commitment to quality, professionalism, and customer…read moresatisfaction. As the only non-franchised local painting company with nearly 200 five-star Google reviews, we take pride in delivering personalized service and expert craftsmanship. Our skilled team ensures every project meets the highest standards through meticulous prep work, precision, and attention to detail. We prioritize clear communication, reliability, and respect for our clients' homes and businesses, making the painting process smooth and stress-free. Whether it’s interior painting, cabinet refinishing, or exterior transformations, we bring experience, efficiency, and a customer-first approach to every job.

E-Z Roofing is one of the best construction companies I have ever worked with. They are…read moreprofessional and do not price gouge, even in the post-hurricane mess of Augusta. They are upfront and honest about costs; while they aren't the least expensive, I will gladly pay more for the top-notch service we received. Once you agree on a project price, that is exactly what you pay--no surprise changes. You can reach a real person, schedule an appointment, and get a quote without having to "babysit" them like so many other companies. They ensure the customer is taken care of; even when you don't want to hear the hard truth, they are honest and guide you to the best outcome within your time and budget. They have a 24/7 answering system and someone gets back to you every time. Their subcontractors are fully vetted and just as professional as the primary project leads. They perform a final walk-through before any invoicing and will come back to correct any issues without heartache or extra charges. I have referred every one of my friends to them. The office and quoting staff are so friendly, and I love that they have a physical office where you can walk in and chat. I've even seen firsthand how well they celebrate and treat their employees. Your account manager is a one-stop shop for all questions. They ensured we preserved our roof warranty following the second tree that hit our house in 2025. They have been flexible, moving projects around to meet our needs when possible. I cannot express enough how thankful I am to have a community partner that cares for my home as much as I do. THANK YOU, E-Z Roofing and Team. This was our third job with them, and we will be starting number four soon!

Everyone I had the pleasure of working with from front desk to multiple workers on site for my on…read moregoing projects were amazing and professional and courteous!