He listened to me, was knowledgeable and empathetic with a good sense of humour - explained the…read moremeaning of things without making me feel stupid or like an imposition.

Despite having her as my family doctor for 10+ years, I am always treated like a second-class…read morecitizen when I go in there. For starters, her office doesn't have a switchboard. So booking an appointment is in itself a nightmare as you can sometimes call 20+ times in one day and always get a busy signal. Secondly, when you do finally get through, you'll discover that the closest appointment you can get is always at least two to four weeks away. For this reason, I have most frequently had to visit walk-in clinics elsewhere when I've needed medical care in the past. Sometimes I will schedule follow-up appointments with her for these same issues. Once she told me, "Please do not go to a walk-in clinic, because I get billed for that." I thought that this remark was quite unprofessional and I informed her that I wouldn't have to go there if I didn't have to wait a month for an appointment here. Reception staff are terribly unfriendly. I once stood at the desk waiting over ten minutes for the two receptionists to finish their conversation and acknowledge my presence. Lastly, they do not do appointment reminders in any form - so make sure that you write the time and date down correctly. I showed up 20 minutes late to an appointment once, believing that it started later, only to be told that I wouldn't be able to see the doctor because I got the time confused. I had been waiting for the appointment for weeks. A stupid mistake on my behalf, but this is the 21st century and I do not know what office doesn't send out some form of appointment reminders. Lastly, I once visited her with a severe problem regarding my throat. I told her that I had done some research online, and I thought it was a certain type of virus causing the infection. She told me to "stop Googling my symptoms", dismissed my analysis of the problem and informed me that it was likely a bacterial infection instead. When nothing got better after a week, I returned to her office, begging her to take another look, and she again dismissed my concerns regarding the virus. It took visiting my DENTIST for God's sake, who CONFIRMED that it was likely what I thought it was in the first place, for her to pay any attention to what I said. He ended up having to call her, ask her to order the test for me, and sure enough, when I got the results back, it was positive for exactly what I had thought. I was also informed that the medication I had been taking for the "bacterial infection" that she thought it was had actually exacerbated my symptoms, causing them to last for an exceptionally longer period than normal. If you're looking for a family doctor, I'd recommend looking elsewhere.

I have had Danielle for many years and she and her staff are like family. I am not fond of her…read morereplacements but Danielle is a very thorough doctor and very caring. I trust her. I am in the United States for an extended visit however if I have any medical issues, I'll go to Danielle before I go to a doctor here. Medical attention and the insurance are a disgrace

Okay, to review a doctor's practice that gives "no-needle-no-scalpel" vasectomies feels weird. But…read moreI want to give credit where credit is due. When you've been referred to Dr. Weiss, and you've completed the online registration, you'll soon get a call from his office with instructions to follow. You pay upfront for a preparation kit that includes a thorough booklet with Q&As, and all the info you need, gauze, a support for the jewels, and prescriptions for the meds you'll need pre- and post-surgery. If you prepare and follow the guidelines, the day of your surgery goes flawlessly. You can't drive for the rest of the day because of the pre-surgery diazepam. And you stay off your feet the next few days. The only time I ever worried is when the pain got gradually worse over the first 4 days. I called the office (his employees are very approachable and professional) and was told that day 3 or 4 is when you really feel the bruising. It only got better after that 4th day. It's been a week and I feel great, feel reassured, and will wait the three months to make sure of the results. I can't say this procedure is for every guy. Some of you are too squeemish. But it certainly is made easy, simple and user friendly. I can't see how they could improve. You're in and out in 15 minutes and on your way home in no time.

I was extremely impressed with Dr. Shi and his amazing team at Vital Medical Centre for seeing me…read moreso promptly when my eczema flare-up became unmanageable. The care, compassion and professionalism shown to me was exceptional. I also appreciate the follow-up care which ensures my treatment is monitored. I would highly recommend them without any hesitation. Thank you kindly! Sylvie Deschamps

Patient care is not a priority at this clinic, which should be avoided. I was a patient of Dr…read more Mikhael. I have a sunspot on my ear that had been treated twice before with liquid nitrogen. I was scheduled to have it re-examined in June 2020 but my appointment was canceled as Dr Mikhael was away until September. I indicated to receptionist that a lesion had developed and could I be examined by one the other dermatologists. The short and rude answer was "No" and they would call me at a later date to reschedule. I didn't see Dr. Mikhael until October. She cooly indicated I was rude to the front desk staff and I explained why I was upset. A biopsy of my ear reflected basal cell cancer. I was referred to a surgeon who was unable to remove all the cancer. I will shortly be undergoing further surgery at the Civic Hospital Mohs clinic. Can't help think this could have been avoided!