Professional, friendly, knowledgeable staff. I always feel as if I am important when I walk in…read morethere. YELP. Hours are incorrect for Saturday.

I joined Langley Federal Credit Union earlier this year. Super friendly employees. They have…read moreguided me in the right direction in securing banking services. They have drive through services and/or in person banking transactions.

Everyone was very helpful setting up my three policies. They definitely made sure that my coverage…read moredid not change from my previous insurance. I highly recommend the Paul Clegg Agency in Yorktown.

Thank you Kristy for such a wonderful experience buying car and home insurance. You saved me a lot…read moreof money on both policies. From the time my wife and I walked in the entire staff was friendly and accommodating. If anyone is looking for insurance, they are a full service company. Stop by and let them give you a quote. Tell them I sent you. I believe you will be very satisfied.

No problem to big or to small ,I have been very pleased with the staff and the situation.read more

This is the worst Navy Federal I've been to. I've been to many and this bar far is not the best…read more Customer service could be better! Update-This is an old review!

I've banked with navy federal for years and never been disappointed with any branch offices. I…read moreremember one time I received an email about an order I received but I didn't purchase the item. I immediately called them and there wasn't a charged on the account. I still felt a little uneasy about so I went down to the local office and they took care of me and understood my concerns. All of the staff that I've interacted with are completely understandable and I don't see myself banking with anyone else.

Teressa is knowledgeable about insurance and considers all your needs and really goes all out to…read morefind the perfect fit for you. I am so happy that she was able to take care of all my insurance needs. I highly recommend her to anyone that needs individual attention and care to help you make your a sound decision. Terri Hollenbaugh Hampton Va

I brought a home owners policy that Teressa sold me. It was a company called Lloyd's Of London. I…read moretold her I wanted a policy that covers everything without a lot of problems. Well, I have had nothing but problems and my laundry room floor is still not done. To make matters worse, Teressa will not answer or return my calls. I have left many messages. Definitely not an agent you want to handle your insurance needs. Would have given a 0 rating if they had it.

Providing this review based on a recent experience I've found shocking. I've had an account with…read more1st Advantage since before I could write a check, 21 years to be exact, and have always been satisfied with the level of service. I no longer live in the area and decided to try vehicle financing through 1st Advantage versus going through whomever the dealership is incentivized to use. I'm not sure of others experiences, however every purchase I've made, the lender approved and took care of things in the moment to where I'm able to leave the dealership with the vehicle in one visit. Apparently 1st advantage does not. I'm quite disappointed that in 2023 my financial institution has to mail a check across the country, with the amount of money they stand to profit in interest. How is it others can solve and provide this level of service same day? I'm uncertain the disconnect, Lisa who has been helping me has been extremely accommodating with what she can control, but I'm highly disappointed in this experience with 1st Advantage. As someone who is also in the home buyer market, I can't imagine success in this area either as a lender...

I have been dealing with this Credit Union since the 80's, when I retired from the Army. In all my…read moredealings both inside the lobby and the drive through as well as loans for every vehicle both my Wife and I have purchased, we always have it financed through this Credit Union. When I enter, I am greeted by my name and given the attention I need to my satisfaction. Everyone always extents courteous service and sometimes goes out of their way to help me. I fon't consider myself a number, but a cherished person to be waited on. I highly recommend this Credit Union to for their banking and see what I mean. Thanks to all of you for a job well done.

My family has been with Towne Bank since 2012, when we moved to Williamsburg, Va. Being from a very…read moresmall town in Virginia, we sought the same in our banking. Towne Bank has extra ordinary customer service and most of what we need done is taken care of over the phone! Their customer service goes beyond in person and on the phone! I've always wanted customer service first with any business and Towne Bank's got it!

I would like to give this establishments zero stars. I would highly suggest don't go to this…read morelocation. I went in to cash my paycheck and they gave me a counterfeit $50. I had realized it was counterfeit because my bank wouldn't take the bill. I was advised by my bank to return it back to this bank. I went back to inform them it was counterfeit and didn't do a thing. A manager had told me there was nothing they could do since I left the bank. I had to speak with a general manager because something didn't feel right and was denied. The manager didn't tell me when the general manager would be available which tells me something was off about the whole situation. The manager I spoke to didn't even bother to tell me her name.

Scott and Lauren are fantastic! Knowledgeable, friendly, and always seem happy to help. When…read moresearching for car insurance and renters insurance, they were able to offer me the best coverage at the best prices, but honestly, the service is what keeps me with them. I know that whatever question I have, no matter how tough or how silly, they'll find the answer and get everything handled.