I have ordered from them before and the signs were beautiful. I am not sure what has happened to the company, but my order arrived 10 weeks later! I ordered it on 5/17/23 and received them 7/28/23. PLUS, 2 out of the 3 items had incorrect dates. Instead of the year 2023, it had 2003, and the other one was supposed to be 2022, but the sign had 2002! I read my order to see if I wrote it incorrectly, but it was correct! Whoever is making this should be paying attention to every detail. The sign is still nice, but I cannot give these as gifts right now. I have emailed the company, and I will see how they can send me a new one, hopefully within a week!!! I will keep you all posted. read more

I am a realtor and this was my go to business for client gifts. They are beautiful and personalized. Unfortunately, I have been having issues since December of 2022 with timeliness. The last one I received took 7 weeks to arrive which was well past the closing date on the home when I needed this gift. I decided to try one last time in June to order and I still have not received my item.....closing was weeks ago. The website is gone and my email checking into the status of the order is not answered. Does anyone know if this business is still open? I will be calling the credit card to dispute this charge. read more

Let me start by saying, when we did actually receive the sign that we ordered, it was beautiful. However... 1). The packaging was awful (super thin cardboard. Not very protective and was bent from shipping). 2). Customer service is AWFUL!!!!! They have no phone number to talk to an actual person and their response time for email is a week or longer (if they respond at all). In summary, the product is beautiful but it's not worth the horrendous customer service and the stress that comes along with wondering if you will ever see the product that you actually paid for. Would I purchase another product from this company?? ABSOLUTELY NOT!!! read more

Like every one else, I have enjoyed their products over the years. My 5-15-2023 order has not arrived as of 9-1-2023.. I emailed 3 times-got a response and apology once in June, nothing since. This new owner is a scam artist, playing off of the good reputation of the previous owner. My credit card company is reversing the charges and crediting back my money. Metal Unlimiteds little warehouse is shut down- locked up- no employees-no lights on. Folks, they are out of business. I have the state Attorney General investigating, and they say they will file criminal charges later this year. read more

Never received my orders and I was charged for them. They told my credit card company that they shipped both orders. They did not!

I've ordered from this company in the past and never had a problem. However, they recently ran a 4th of July sale, so I ordered from them again (June 30th). They charged my card, sent me a confirmation email and then I never heard from them again. Apparently they made off with everyone's money and closed the business. Their website is gone, they don't answer the phone or their emails. Not cool. Not cool at all. I'd give them ZERO stars if I could. Now I have to go through the hassle of disputing the charge with my bank. BUYER BEWARE!! read more

OK, so I've ordered 4 signs so far. The first one came and my sister and brother in law love it. The shipping did take a little bit longer than quoted but it was worth the wait! I'm sure they were swamped with the holidays so its understandable. The quality is superb! read more

Metal Unlimited - Happy in Grand Junction! - Home Decor Near Me - Vidalia, Louisiana

Don't order anything from this company. ZERO stars would be more appropriate.. I ordered 3 signs in late June, was charged for them and have never received. They 'created a shipping label' for each which is no longer valid. Now I have to protest the credit card charges. So dissappointing- as a realtor, these signs were my 'go to' closing gifts for years. read more

If I could give a zero star I would. Over 2 months and still have not received the product. Customer service is via email and no one cares to respond. Worst experience ever. Find another competent company, not this one. read more

Just received my order and I am extremely satisfied with it. It arrived much earlier than expected. It is a surprise gift for my boyfriend. No special occasion, but I am happy to support a business with customized products made in the USA. read more

Metal Unlimited - 14.5 The Garage Sign in black - Home Decor Near Me - Vidalia, Louisiana

In the past I have order 3 time from this company and had a good experience. I was largely disappointed on my forth order. I purchased a Groupon for this company and proceeded to order just as I had done previously. The order was confirmed. Weeks later and there was no change in status. I tried contacting them numerous time for an update, but received no response. I finally reached out to Groupon regarding a refund only to be told that this company no longer accepts Groupons. This was ordered for an event and due to this company's refusal to provide any response, left me scrambling at the last minute. Very disappointing as I ordered far enough in advance that I wouldn't have any problems in receiving the item. read more

I ordered a sign for my niece and her soon to be husband. Your company misspelled his name which is Matthew. You spelled it with one t. I am hoping you can correct this by fixing me another sign? I can send this back or please replace it with the correct spelling. It's a beautiful sign that they were so happy to receive but his name is spelled wrong. Please help me. Thank you. Bonnie Boone I can send pictures. read more

I would rate a zero if possible. DO NOT BUY ANYTHING FROM THIS COMPANY. I have previously ordered about 1 year ago $800+ order and all went well. I placed two orders, 5/29/23 $667.48 and 6/29/23 $73.47, paying with my visa card. Neither order was received. Now the website is shut down, the phone number is disconnected, and they will not respond to email @orders@metalunlimited.com . I reversed charges on my Visa card on 9/9/23. Visa has given me a temporary credit while in dispute but as of today is still pending. Hopefully Visa will close the dispute and allow the credit to remain. read more

Wow- Their customer service is the worst I have ever had. I too order a wedding gift- which was a nightmare in the first place trying to receive in time. That didn't happen. Then when it arrived they had made a huge mistake on it. They refuse to work with you at all. I Was planning on ordering more items from them for wedding gifts., which I stated to them but they don't care. THEY ARE THE WORST BUSINESS I HAVE EVER EXPERIENCED.I will never ever use them again. PLEASE SAME YOURSELF THE FRUSTRATION read more

I have ordered from this company three times. Yes, their communication lacks a great deal, but luckily everything I have ordered was perfect. Their products are as pictured, if not more beautiful. I like to use small businesses and this is one of my favorites. Hopefully, they can hire more people to help with customer service. read more

Do not buy from this business. Run away. Choose another company. Suspect they are out of business or soon will be. Not answering email or phone calls. Called 5+ times on 1/8/21. Can not leave a message, the phone system hangs up on the caller (or the people do). Unresponsive to emails. Sent 4 emails for same issue. No response. Our order took 2 months to arrive and it was wrong. Unresponsive to fixing problem. The company has done nothing to address customer service issues. They are hiding or simply out of business. Company was very quick to charge your credit card. Slow to ship. I am an advocate for small American owned businesses but enough is enough. read more

Placed an order on 12/14. I just received a shipment from ME on 1/25. Not only was this way slower shipping than advertised, but ME sent me someone else's order. I am still waiting for my order. I emailed customer service, and they told me to ship the package I received to the correct owner. I do not own a printer and I am on pregnancy bed rest so this is not feasible and shouldn't be expected of me by a reputable company. They will not ship me out a replacement for my missing order yet because they're hoping whoever received my order will reach out to them, and then ME will ask them to ship the package to me. My order is extremely late, and I can no longer even gift them as I intended. I tried calling ME's customer service phone line, and they have it purposely shut down. I emailed ME asking them to contact me via phone to resolve my issue directly and they refused. Bad business who's happy to take your money and then not deliver. read more

Like many of the other posts their customer service is pathetic did not make the delivery date when promised and did not make my anniversary for which the product I ordered was for. Their website States they will not answer the phone and they will only answer emails yet they don't answer emails either sent 7 emails with no response. When The company finally responded they made excuses about why they did not respond that there is only one customer service rep for 3 separate product lines if that's the case then they need to hire more people. The product that was shipped was not the product I ordered wrong color and they state they will not send any refund of any kind read more

Left with no gift for my parents for Christmas because of this pathetic company! Buyer beware! Your emails will be ignored and calls won't be answered! But elsewhere! read more

zero stars...i've been ordering from them for a few years now. i placed an order on june 2nd. after a month, i checked their website, and it said that my order had not been fulfilled yet. now, a few weeks later i go to check their website again and the website is unavailable. there is still an instagram account for metal unlimited. how do i get my money back? who am i going to get my signs made by now? ugh...i hate confrontation, but i hate thieves more!!! read more

My wife ordered a metal yard sign as a gift and it was a last name with an apostrophe S. There was an apostrophe S but under the apostrophe, Metal Unlimited inserted a capital I. She had tried to contact them to return it and have someone competent complete the project, but can not get a response. I will be fixing it with my Dremel now. Don't waste your time or your money on this place. read more

I ordered a large clock and it arrived with incorrect printing. They said that they would send a new one but after many facebook messages and 3 months they have still not sent a correct clock and have not refunded my money. They do not care about their customers. Think twice before you order from them. read more

I usually am very supportive of small businesses' and understanding during this "uncertain time", but this company has done nothing to rectify their mistake; or even have good communication with me through my order. They've actually blocked me on FB for simply asking questions, after their phone lines were down, and now they sent me a FedEx tracking number with no movement of the package on the site! What an absolute joke! These we're supposed to be presents to my elderly parents and in laws, so much for that! Disappointed! read more

I ordered a metal sign and the email confirmation said it ships within 5-7 days. It was supposed to be a Christmas gift. It's now been 18 days (well beyond Christmas) and it still hasn't shipped. I canceled the order but they refuse to refund my money. They refuse to even acknowledge their own statements of 5-7 days. Customer service is nonexistent and truly does not care about their customers. I filed a complaint with the BBB which has rated the company an F due to customer complaints. There are 64 complaints just on delivery issues alone. I have filed a credit card dispute since they refuse to issue me a refund for an item never received. read more

I placed orders for two signs. They accepted the order then I was advised it wasn't able to be filled (no idea why) and my Visa would be refunded. I ordered the products from another company. I unexpectedly received my order from Metal Unlimted and was charged. I tried to email, phone calls and I received ZERO customer service telling them I ordered from another company after THEY CANCELED. They refused to return phone calls. I ended up with extra signs for over $240 that I didn't want. Customer service does not exist. read more

I ordered two signs, one that has shown up, the other's tracking info. says "shipped on Nov. 22nd". Already Dec. 7th, there has been nothing received or further communication. I have tried calling, texting back when they send promo. offers, and emailing, to no avail. Now I'm reading about others in similar situations - don't make the same mistake. Find another company to deal with, just NOT Metal Unlimited. read more

We ordered three of their products for Christmas gifts. We can't be more satisfied. We were concerned that they wouldn't arrive in time, but they showed up early. Their customer service was great. Promptly replied to my inquiries. The quality of the signs was excellent. read more