I have had service from Meticulosity monthly for several years. The ladies do a great job...attention to detail and special requests. The cost is reasonable and worth it. Jenn runs a good business. Highly recommend!! read more

Been using Meticulously since 2005! That should say it all Honest responsible thorough careful and sparkling always! read more

I needed my home deep cleaned before a family gathering, and since a close friend recommended them, I decided to give them a try. The owner was friendly, quick to respond, and provided a very reasonable quote.The results exceeded my expectations. Every room was thoroughly detailed, from the ceiling fans to the baseboards--and that's coming from someone who is pretty picky about cleaning. The attention to detail was impressive, and my home looked wonderful. I would definitely recommend them to anyone looking for a reliable, thorough cleaning service. read more

This place is great. They came on short notice and handled business. We did have a slight issue but the owner handled things quickly and professionally. This is how you run a business. Would highly recommend based on this. read more

Jennifer, the owner, has been fantastic to work with. She's communicative and has made the whole experience enjoyable even sharing some awesome cleaning techniques to keep my home looking beautiful. Her cleaning crew is quick, efficient, and does an incredible job. highly recommend! read more

Meticulously has the highest cleaning standards of any company I have ever worked with. Everything always smells clean and is super polished! These ladies work hard and fast and they're super polite. I have worked with them for holiday events and they do an excellent job, leaving things spotless! read more

Used them for a tenant move out deep clean. did an ok job on the dusty areas of the house. but it seems that if it cannot be removed with basic cleaners, they do not know how to do it. stainless steel kitchen sink, they could not even get watermarks off it. I did it myself in 5 minutes with the stainless steel cleaner. bathroom granite counter that had hard water stain on it. they could not get it off after cleaning it twice. with the right cleaner, vinegar based, it dissolved and is gone in less than 5 minutes. The result, I expected a professionally cleaned house what I was left with was a basic wipe down that tool 2 people 5 hours to do in a 1075 square foot house. I do not recommend them for a deep clean. read more

The owner Jennifer and another team member came in to a very challenging job in a apartment. They handled it very professionally and personally. They worked fast and efficiently and tackled the job. Great customer service, response time and hard working! I highly recommend them! Thank you! read more

Came to the house for estimate then they only did half the job before they started packing up. I had to take her back to the kitchen and show her everything she missed. She said "it was very dirty" to which I replied "I know that's why I hired you". Since she did a walkthrough before giving me the quote I feel they should have done the job. Way overpriced for the job they did. Two women,2 hours $250. All they wanted to do is damp mop and dust. I can do that myself. I needed someone to really do the scrubbing that I ,as a senior, can no longer do. read more

This experience left me feeling horrible. I hired Meticulosity for a deep clean after I moved out of a house. I had cats who used litter boxes. Jennifer, who would prove to be quite rude, never asked me about pets during booking and I assumed that for a deep clean it wouldn't matter. I had luxury vinyl floors. the team was a younger man and an older woman. he asked me whether he was supposed to wash windows and I said he should ask Jennifer. next thing I know, Jennifer is calling me, accusing me of having cat poop, pee and vomit all over the floor in one bedroom and the laundry room, and has pictures to prove it. WTF? maybe I missed a piece of dried poop between the treadmill and the wall from my old cat. yes, there are dried up water spots on the floor but I had actually looked over the floors to be sure there wasn't anything like vomit etc. and my cats don't pee on the floor. Jennifer accuses me of lying about having cats, that I should have told them even if they don't ask me, telling me that I had a choice to be charged an extra $200 or they would leave right then and I would still have to pay 50% of the fee.). I said they should finish the value of the 50% in other areas of the house. I'm not in the cleaning industry. I didn't know that it made a difference if I have cats or not. The house was empty--no cats or litter boxes. website didn't mention pets. why is Jennifer so accusatory- as though I planned it like this. Maybe they don't ask so that they can up the price in the middle of the job. then Jennifer emails me a letter saying that I was being cancelled because I violated company health codes. AND after they left, I went into the offending bedroom and they left a LARGE puddle of water on the floor! This could have ruined my floor. Oh, and during/after my call with Jennifer, the woman cleaner kept repeating "caca caca" like a child. WORST CLEANING (not) EXPERIENCE EVER. My sister loves them. Guess what-- her house was clean to start with! read more

Amazing service! The teams are great and Jen (owner) works hard to make sure everything is 100% great.

Bought the Groupon for four man hours (two people working two hours) - the two women were twenty minutes late - neither of them spoke English. I had some specific instructions I tried to give them about cleaning but they appeared to not understand anything I said - They only managed to clean the bathrooms, a cooktop and island counter. Each time I passed the rooms they were working it was clear that one was simply talking and slooooooowly dragging a towel across surfaces. -Rather than split up to be productive, they followed each other through the house, squeezing into tiny bathroom spaces where two people couldn't possibly be working well -Carpets weren't vacuumed, the furniture wasn't dusted, the refrigerator door wasn't cleaned. the floors weren't washed -They did manage to almost completely scrub the manufacturer label off of my range hood, leaving it scrapped an illegible There is no price that you could call a "deal" to get this level of cleaning. This was a terrible waste of money and time. You are smart to avoid this company. read more

I purchased 4 hour cleaning service through Living Social and for 4 long hours (2 women working 2 hours) they only managed to cleaned two bathrooms !! 2 bathrooms for 4 hours ?? Are you kidding me? And the bathroom was not even very well cleaned. I could have done the bathrooms myself in half hour. For comparison, I purchased another cleaning service via Living Social. Only for 3 hours and that company did a great job. They cleaned three bathrooms, kitchen, and vacumned the house all in three hours. And the bathrooms were sparkling. All I can say is stay away from this company. Even with Living Social discount, its no deal at all. I wasted my money on this. read more

IF I COULD LEAVE ZERO STARS I WOULD. This is the worst customer service I have ever experienced. First....JEN, the owner, was VERY RUDE. She accused me of causing her to loose out on money when she was the one that showed up an hour and a half early. She called 30 minutes before arriving at my house but didnt wait for me to confirmt he new time before just showing up at my house Second... Before I could offer to reschedule Jen, the owner, HUNG UP IN MY FACE. I mean really what merchant does that. Third...after she hung up in my faceI called her back THREE times and she sent me to voicemail. Fourth...she got mad at my husband for not letting them stay in my house while he left to pick up my son. YEAH RIGHT... he dont know you (DUH!) Obviously what happened is she overbooked her appoints and tried to blame me for it. Jen was worried about loosing money, well now she has really lost out on money and I hope any one reading this will decide against using Meticulosity Cleaning Service. read more

Saw a groupon price with this company & instead of going through groupon they offered to give me the groupon price through them. The 2 ladies who came were definitely nice, I had detailed what I wanted to them & realized they didn't speak much English so that was hard to communicate what I wanted. Also I must say on the blinds, I've done a better job myself. Same with the bathrooms. After splashing toilet water all over the bathroom floor & carpet just outside the bathroom they didn't get the stains out (after I tried to give them the pumie stones that I knew would take it out, they wouldn't use it) The kitchen was done alright, again did a better job myself once I realized no one else would do it right read more

I purchased a Groupon for three 4-hour cleanings. Week 1: Please concentrate on the floors and bathrooms. The two women only did half the floors and 2 of the 3 bathrooms. In 4 hours? They did talk to each other a LOT. And they took our new kitchen scrubber sponge. Week 2: Please DO the floors and bathrooms. They did NONE of the floors and 2 of the 3 bathrooms. I called and asked what instructions she gave the ladies and she repeated back to me exactly what I had asked for. When I said they did not do ANY of the floors, she explained that maybe they did not understand her because she does not speak Spanish. I asked for them to come back to do the floors because I was having a party the next day. She said they would have to charge me for another 4 hours. HUH? I did them myself. I also asked why they would take our new kitchen scrubber sponge. She said maybe they thought it was theirs. But they took another one this week. Week 3: I was told they would make sure to do the floors, but was asked to pick up as much as I could so they could do their job. I did even though I felt like that was THEIR job. I was also told they would spend extra time to make up for my inconvenience the prior week. When I found that it appeared they did not spend any extra time, I emailed to inquire why not. It's been two weeks and I still have no reply. Yes, they took the third new scrubber sponge even though I complained about that. read more

I was quoted $600 for a "deep clean" for a 2800 square foot home. A cleaning crew of 4 worked for just under 4 hours and unfortunately, did an overall poor job. Toilet bowls were not cleaned well, baseboards were missed or just not done well at all with most corners left untouched. Additionally, zero effort was made to clean around appliances and under couches. We have laminate flooring and couches with good height clearance so it is fairly easy to get underneath (I do it without an issue with my Swiffer normally). After speaking to the company "assistant" after they had reviewed all the pictures I sent, they stated that some things like cleaning under the stove and fridge were not done because I had not "asked". I was very disappointed by that response. If you use this company, assume that things will not be touched unless you specifically outline every single item that should be touched with a "deep" cleaning. The stove was cleaned but still had food in it, the shower drain still had hair as well. There was zero attention to detail and the price was steep for the level of service provided. Meticulosity offered to take $150 off my bill and did not offer to send anyone back. The crew was polite and respectful while they cleaned but I would not hire them again and would definitely not recommend them for a deep or regular cleaning service. read more

OMG! what didn't they do? I met Gabby and Norma at 1:15 today and welcomed them into our home. I explained I wanted a deep cleaning on all three bathrooms as well as the kitchen and master bedroom. I asked them to use our vacuum as I didn't want someone else cat hair in our carpet due to my severe allergies. I also explained I wanted them to have the cabinetry cleaned and oiled. They both agreed and I left them to work and went back to my work. After half an hour, I realize I had made an error about cleaning the cabinetry wood work. I went into the master bathroom and Norma was polishing the last cabinet door in the bathroom. Gabby was standing on top of the counter polishing the brushed nickel light fixture and the glass of each light fixture of six each and then the light bulbs themselves. They were both really into their work and I watched them for a few minutes in amazement! I have struck gold! I spoke to Gabby and Norma and explained that today I don't want them to polish all the wood cabinets in the home. I would rather have them do a deep cleaning today on the whole home and then have both of them back again. Gabby completely understood what I had wanted and after talking to each other, they switched their cleaning plan and kept their cleaning into high gear! I showed them some of the cleaning products that we use and asked them to use these products instead of the ones they brought with them. I went back to work in our office with Jim. They were both moving very quickly and cleaning everything in sight! We have had many housekeepers during our years together but these two took the cake and the ice cream and even the pie! They worked constantly and quickly while we were working in our office in the front of the home. I showed Norma how to use our canister vac with it's attachments and she said Thank You. She got busy right away using the attachments to reach hard to clean areas. The two of them reached our office a few minutes before 4 PM and Jim and I went into the garage to let them finish. Around 4:45 PM, Gabby came out to the garage to let me know they were finished for the day. I walked the house in amazement and told them I would be calling them again. I took photos of some of the rooms they cleaned and hope I can post them here. They had continued to at least wipe down all the cabinets as well as cleaned everything in sight to a clean sanitary shine. I thanked them for their service and told them I would be calling again to have them come out and do more work. I gave them each a decent gratuity and explained to both of them I will want them to come back out. I will be using this couple again most definitely over and over. They are fantastic workers and this is a great company. read more

Some insight from a year-long customer... Jen's priorities are on her existing customers (sort of). Groupon/Living Social customers will get half-hearted effort and are not a priority (based on discussions with her). Her basic business model is turn-and-burn. If her Groupon customers never come back, that's fine. She's got the cash. If they convert to long-term customers, then great. If they drop her (like me) then that's fine too... she issues more Groupon offers!! It's a fairly callous but effective model. So why did I drop her? A couple of reasons: First, the company's capacity to be on time is impossible. They will NEVER be on time - period. If they are, go buy a lotto ticket, because it's your lucky day. Second, I got tired of all the damage. Let me clarify - if a glass is broken by accident, no biggie! It's an accident. But when you scrub a stainless steel stove with a Brillo pad or use bleach on colored grout, then that's incompetence! When that bleach gets dripped on the carpet and towels, then that's pure apathy! Any damage will be "reimbursed" with free service (ie. more damage) and any cash reimbursement will take forever. In fact, I still have bleached grout. Beware!! read more

I was looking for a company for a regular house cleaning service and I have bought some one-time groupon deals when came across a Living Social deal for $200 for Meticulosity three 4-man hours of house cleaning. The owner of this company, JEN, does not have any people skills. Customer service is extremely poor. There should be NO STARS on this review. First of all, it is extremely hard to schedule a house cleaning from this company. They do not answer their phone. When we finally came up with a schedule, her housekeeper came 35 minutes late. My husband cannot have him complete the 4 hours because we were expecting company so he asked if we can get credit. He told my husband to call Living Social and ask for a refund! My husband asked if he can reschedule, the housekeeper said NO. I called the company and complained. JEN called me back (at least they know how to call back) and defended her employee. She also said that I am CHEAP because I asked for a discount when it was already a deal. She also told me that she earns $150,000 per year and she has owned this company for nine years. Before I forget, they have a policy for their housekeepers that they can arrive up to an hour late, just in case everybody's wondering why they are always late. For the reviewers out there, I have also tried Healthy Living Cleaning Service and they rock! They arrive ON TIME and they have very good customer service. I think I will go with them instead. Don't waste your time and money on Meticulosity. read more

Jennifer has always been prompt & timely with setting up cleaning apt's (met my desired schedule everytime) and also is great about sending out reminders via email and phone the days leading up to the appointment. Her staff did an excellent job on our house! Our bathrooms and kitchen sink sparkle and the house smells so fresh after they are finished. Both times the ladies have definitely needed some direction on what you specifically want cleaned and there can be a slight language barrier but it's easily overcome and the end result is worth it! Also I've used a few cleaning companies and they all have a "window" of time that the staff may arrive that can range up to a couple of hours. I've just asked that I be called as the staff is on their way and it's worked out. read more

I have used other cleaning services before and Meticulosity is by far the best. Jen has a great team and travels to Grass Valley for me. Lupita and Enrique are amazing! They are in and out for a very reasonable price. Would definitely recommend to friends and have! read more

The worst. Horrible communication. Buyer beware on living social vouchers. Not a deal at all unless you have unlimited time to waste attempting to schedule, reschedule, waiting on no shows, and then attempting to find a way to contact them. read more

I also purchased a Living Social coupon and made sure to check their service areas prior to purchase. Their web page clearly stated Rancho Murieta was in their area. When I called for an appointment the gal told me they don't service R.M. because she can't get anyone to go out there. When I complained to Living Social they replied that the service area is not listed on their web page and I should be more careful before making those types of purchases. Instead of a refund they offered by a Deal Bucks to use in the future. To say the least, not happy with Meticulosity or Living Social. Meticulosity should be more meticulous with their web page. http://www.besthouse-cleaning.com/ read more

Norma and Paula came to my home yesterday for a deep cleaning and they did a great job! They really brought the shower in the master back to life! The kitchen was gleaming, the floors were clean, and every surface was dusted clean. Plus they were really nice and both worked really hard. I would have given 5 stars except there were a few minor things - they didn't clean the glass of the French doors and they left rug outside after mopping the floor. But not at all a big deal compared to everything they DID do. Will definitely ask them back. read more

This is an overdue review I decided to put off until I could make fair comparison with other cleaning services. I used the service for a 4 hour cleaning with a livingsocial deal. They cleaned my kitchen/great room, one guess bathroom, vacuumed the living room floor and barely started on master bath. Good: A good job on the kitchen, although not the best I had, a decent one that made my sink shined. Bad: Attitude. Who would want to work with people that talks as if you own them a ton of money? To start, as I told them the priorities, two house cleaner gave me the look (they don't talk much English) that I am exploiting them badly. So I told them I am realistic and all depends on what they can finish. When I saw them finishing the kitchen and working on the guest bath, I asked if they think they can clean the master bath in time. And one of the staff talked to the other (in front of me) like this: "there is not much time (left) and she want us to clean the master bath, and it is big and DIRTY." What?! My bath room is regularly cleaned, maybe a bit messy with the cosmetics on the counter but not dirt-y, --if it can be any cleaner I won't need you...wait, that is not even the point...Has anyone told you not to use offending words to your customer? And not much time = half an hour with two person? So, I was not surprised soon later when they claimed their time is up and they have to go (leaving master bath barely started, hallway floor vacuuming incomplete). I told them with a straight face that I recorded them arriving at xx:xx (late) and they still have 15 minutes to finish the vacuuming. Awkward, isn't it? Would I want the experience again? No. read more

I bought the Groupon last week to schedule a deep cleaning. I had no trouble getting through and was able to schedule an appointment for a few days later. The girls showed up half an hour early which was fine with me as I had gotten home from work early. They did a fantastic job cleaning my bathrooms, bedrooms, living room and kitchen. They even dusted our DVD collection! One of the girls accidentally broke a lighting fixture. I called and was told that Jen would come by then go to home depot and get me a replacement. Unfortunately I still haven't heard from Jen. I was going to book bi weekly cleanings because the ladies did a good job but after calling twice and not receiving a call back in the past couple weeks I think I'll go with someone else. read more

I got a coupon from Living Social for 4 man hours, and 2 ladies came over to clear for 2 hours. They did a fantastic job, and were very thorough! I've bought coupons from groupon etc, and they weren't as good. I am very happy with the service they provided, and will use them in the future! read more

Amazing. They did a wonderful job. The scheduling leaves a lot to be desired (tried to reschedule for a different day, but that didn't work for me so they said they would come 3 hours later and showed up an hour early!), but the work the crew did was outstanding! One woman scrubbed all of the nasty residue under my stove hood and the other two vacuumed, dusted and straightened everything in 3 rooms. The way they arranged the pillows on my bed looks even better than the way I do it! Jen really does need to work out the scheduling better though. I will probably try them again but if the scheduling problem continues, no more. read more

I bought the Groupon coupon in May 2013, used through summer every two week. At the end of coupon liked the service to my home and kept my two hard working ladies on the biweekly schedule. My ladies are never late and sometime a few minutes early as we are the first house of the day at 8 AM. The service that they provide is adequate, and I do some cleaning during their off week. Last visit they left saying "your house is so clean, yah it is because I like it that way". I don't expect my home to stay clean magically, but my two ladies do a really good, because it sparkles went they are done and I also provide at little assistance. Calls to remind me that service will be next day are sometimes a bit late in the day, but I do not mind because I know my ladies will be at my door bright and early read more

Jen the owner is great! She listens to what you want and provides a crew that delivers! I've worked with Irene and her co-worker for 6 months...everytime they leave my house, I am so happy....it is absolutely clean as clean can be. They are courteous, careful and do a quality job. I highly recommend this service! read more

Heyyyy! Can't wait to see you gals today! FYI: I have all the Pepsi & water you could ever want, unless you DON'T want Pepsi or water; I have snacks too. PRE-REVIEW My new best friend Jen woiked her fanny off yesterday & actually gave me until AFTER 5p to schedule job... FOR TODAY PEOPLE! I KNOW, unbelievable isn't it? If you think THATS accommodating, this: She wanted to help me get out of the situation I'm in. ( & moved into apt that hadn't been cleaned well in more than a year, looked like, My & I are on top of each other, & my body just won't hold up anymore. Feels like I'm living in an unorganized Costco or something!) Anyway, because of all that, she even offered me till noon TODAY to let her know fo sho. Well, her helpfulness, kindness, thoughtfulness & diligence in helping me impressed me SO much, I knew the risk was going to be well worth the REWARD & just... BOOM! I booked that ass! Even if her services turn out HALF-assed (but I know they WON'T) I would be satisfied w/whatever help I got. And Mothers, you know the confusion of having a home office... w/kids... near dinnertime? Well, she's got six -- count em, SIX KIDS to appease, all while working for me like we've known each other forever & am her only priority. I couldn't believe it! AND she even took the time to come by to take a look at what she was getting her employees into. She's a spunky redhead, wouldn't ya know? I can't wait to update my comments AFTER they clean today! I know it'll be just as impressive! You should definitely call & schedule her if you need housekeeping within... the next year! They also offer a great discount right now that's good for a YEAR!! HOW could she do ANY more? I suggest you call & BOOK HER NOW!! Great Customer Service, awesome attitude, flexible, AND I thoroughly enjoyed meeting her last night! CALL NOW TO GET THE BEST DEAL ON YELP, Y'ALL, WHILE THE GETTING'S GOOD!!! I'll post before & afters, and YOU can DECIDE! Okay, this is the end of my lovefest... for now. More later... I'm sorry, my lovelies, I wrote so much I just don't have time to proofread the rest of it, so please forgive me if there are any glaring errors. read more

I lost my regular house cleaners, whom I miss very much! I wanted to go with a company that was bonded and insured. I saw the Groupon advertisement and purchased the 4 hour one time cleaning. I have a 2300 sq ft home in the country with 3 GSDs who live with me. The home has 3 bedrooms, two baths, a living room, kitchen, breakfast nook, office and laundry room. The guest room is rarely used, but a dog crate is in there and one dog is kept in there. Another dog crate is kept in the laundry room. All dogs were put up outside in outdoor kennels when the ladies clean. I maintain my own home. I vacuum and mop every other day and dust 1-2 times a week. I clean my bathrooms once a week as well. I like a clean home because my working conditions are often in filth. I do not want to come home to or live in a dirty home. My home is not "dirty" or "filthy" My prior housecleaning team as well as my current housecleaning team can attest to its cleanliness and neatness. The first team from Meticulosity arrived late. I was told that the original team had been held over at another location. This first team did a very good job and I was pleased. The second team arrived and they did a fairly good job as well. They cleaned the sinks and tubs with dish soap and a rag. I have/had proper cleansers and other cleaning materials if they did not. I wished they had asked. The third time, only one person came. It is impossible to properly clean my home with one person in three or four hours. When I contacted Jen and asked for a team, she told me the lady (Ana) lived in my area and she would be doing my home. I expressed my concern about her ability to clean my home in the amount of time. She asked that I give Ana a chance. It just did not work out with one person! Expressed the same concern to Jen again and was given a team again that consisted of Ana and Yara (sp). Together, they did a fair job. However, they had difficulty figuring out my Kirby vacuum cleaner and its attachments. I asked them to let me know when they wanted to change the attachments and I would do that for them (I always stayed in the home while they cleaned). They did not do that, and when they vacuumed, the head was not properly put back on the vacuum, cleaner, hence the vacuum did not work properly. I had a team of two for two more cleanings, with still the same results (a fair to poor housecleaning each time) and then received just one house cleaner after that. The house cleaner(s) were NEVER on time, arriving anywhere from 45 minutes to 2 hours late. Never a call to update me. I ALWAYS had to call to find out what the delay was. I provided a list of things that I wanted done to my one and final house cleaner. I provided the cleaning equipment and proper cleansers. My house was never fully cleaned to my satisfaction. I often found myself going over her work and re doing it myself, including dusting and vacuuming after she left.. I tried to speak with Jen about this, reiterating my desire for a team of two, and four hours of cleaning. She would not give me a team of two. Then, Jen left and her mother was handling the scheduling. I just gave up in frustration! I definitely would NOT recommend this company. They sorely lack in customer service skills and general business acumen , primarily timeliness, scheduling and staffing. As one previous reviewer wrote, if I could give this business zero stars, I would! read more

Beware if you're getting a deal on groupon or living social. They don't treat you right because they think you're looking for a bargain. They were very rude. read more

I have had two executive homes, and Jen and her staff has done an exceptional job! I have had Jen take care of my two daughters homes and she has gone above and beyond in regard to taking care of our needs. Jen has been gracious in regard to taking care of our cleaning needs and scheduling as well as continues to have exceptional customer service (always takes my calls personally and is conscientious of what my requirements are). I am also notified prior to service in regard to time. I am a person of high standard, and Jen has worked collaboratively with me to meet my expectations, which were met. I will be moving to Southern California, however if her business expands would highly recommend her company. read more

I have had this service since June 2012. Very pleased with the cleaning! They actually have gone the extra mile--made beds--washed dishes--I kinda felt guilty! My house smells clean and fresh--and sparkling! The service from the owners have been extremely accommodating and the price is an awesome value. Very happy to recommend their service! Enjoy your clean house!!! read more

This has been a long time coming. I used Meticulosity Cleaning Service on a Groupon awhile back and was VERY PLEASED! I am a type A cleaner and they were an A+. I would recommend giving them a call! read more

Super efficient, thorough and communicative. Would fully recommend!

Will definitely use again! Bought 8 man hrs and the house (2500 sq ft) was spotless! They even made one of the beds! Very curious and professional! read more

This is the best cleaning company in town! They are incredibly detailed, prompt and communicate well. I have used them for many years, both at my house for regular visits; and, as a real estate agent, I often recommend them to my clients before we hit the market or when the house is vacant. I am always impressed (as are my clients) and the price is right! read more