I was treated last year for a root canal which never fully healed. This resulted in a failed root canal and was forced to get retreatment from a specialist. This forced me to come out of pocket as the "Failed" Root canal the prior year used my insurance and thus causing me to pay an additional 1500 out of pocket for the same treatment. This medical practice is not willing to work with me on continued services by providing some sort of discount due to their failed procedure. Their Moto seems to be " We messed up go figure it out" read more

I wouldn't recommend this place. I took my mom there, because a current paren. She got a brech done. months. I asked my mom if she wanted me to make an so they can fix it. She to go back to the some doctor. if you're thinking about going to this place, don't go Find dentis. read more

My wife Ann and I are Florida residents who visit her family 3 months each year and we always schedule our visit so that our semi-annual Dental work can be done with Metro Park Dental Arts. Why? The staff is warm and welcoming. The Dentist and Hygienist are extremely professional and thorough. Unlike many Dental Practitioners they ACCEPT Delta Dental insurance with pleasure. Their technology exceeds anything I have ever seen and it makes things like my "night guard" a piece of cake without all those awful things I have to put in my mouth and press on to get an impression. Metro Park Dental Arts has clearly made a POSITIVE IMPRESSION on my wife and I. Larry Stephens, Palme Beach Gardens, FL and Bella Vista, AR. read more

Billed me for services that I never received. Lied about insurance coverage when booking appointment 3 months out. Forgot about me in the back when I finally came in for my appointment. read more

What a great practice this is. The office is new, spacious, beautifully kept, and everything about it makes you feel that you are getting state of the art care. The office staff are super friendly, efficient, and technology is up to date - appointment reminders come via email, if you'd like, and insurance information is updated on the spot. Dr. Childress has been my dentist since I came to NWA. I have found him to be very easy going and thorough without being over-aggressive in treatment. The little bit of treatment I have required was done quickly and painlessly. The dental hygienists have been top notch - even found one my husband will go to! And today, when I asked about the possibility of orthodontics, I had an on-the spot assessment from Dr. Erickson. I would highly recommend Metropark Dental Arts! read more

Metro Park Dental Arts - Endodontists Near Me - Rogers, Arkansas

I went in to get a cavity filled earlier this year and they drilled into the side of my tooth next to it. It made the tooth have a sharp edge on it which has cut my tung multiple times. It chipped even more tonight and I don't know if I wanna go back there to get it fixed. read more

I tried so hard to like this place, because it is cutting edge and seems "cool." My husband and I both went here for routine cleanings 3 times. They just don't care about customer service! I've lived 2 places before here, and my dentists in both places were the picture of customer service, so I guess I'm spoiled. If you only care about the newest technology and being up-sold on additional services, this place is for you. If you like feeling valued as a patient and talked to like a human instead of a number, you may want to look somewhere else. read more

I went to the same dentist for 18 years (literally my entire life) and when I moved away from my hometown, I had terrible experiences at other dentists. Metropark Dentals Arts is the first one I've been to (on multiple occasions) that I actually really like and don't mind going to. They make you feel very at ease and they make sure that you're comfortable in their care. The receptionists are so sweet and knowledgeable of your information. The lobby is decorated nicely and they have complimentary snacks and drinks. The first time I went, I noticed they were playing Christian music. I was already having anxiety about going to a new dentist, but that put me right at ease. The rest of the appointment was smooth sailing. My dentist (Dr. Mercer) and my hygienist (I believe her name is Megan, I'm terrible with names) are absolutely wonderful. I've had two deep cleanings by Megan and I was comfortable the whole time. The seat is nice and it has a TV attached so that's pretty cool. All in all, super awesome place to go. I never get nervous going to the dentist now. read more

I have gone to Metro Park for five years now my first visit was not a good time Lucky for me the Dentist move on. Now I see Dr. Erickson Great dentist My hygienist is Magan Really good. The last time I went to get my teeth cleaned (3-10-21) was Not good didn't get Magan..The girl that cleaned my teeth was matter of fact, miss know it all I could go on but ---just saying not a good time.. read more

Ms. Vicky is amazing! She is patient and joyful and great with my son. She also was my husband's hygienist when he was a toddler all the way through high school. I love the atmosphere here and that it's run by amazing Christian people. They have a variety of magazines in the waiting room, a tv, hot chocolate, cider, coffee, and water to drink, and all different types of snacks for when you wait. The waiting time was very short as well. read more

Metro Park Dental Arts - Endodontists Near Me - Rogers, Arkansas

Just sat in the chair for 2 1/2 hours this morning and had two teeth prepped for crowns. I have had a dentist phobia since I was in grade school and in 40 years, have only had one dentist I truly liked. I now have two, Dr. Mercer and his staff were excellent today! read more

DO NOT GO HERE! If you have any regard for your teeth, do not go to this dentist!!! I am dead serious. They are beyond awful. I cannot even begin to tell how bad this experience was. Let's just say that legal actions are in progress. It was a horrible experience that I am still dealing with 8 months later. In addition the general staff is the worst I have ever seen. Very rude and inconsiderate. They could not be bothered. read more

I would give Metropark Dental Arts 10 stars (if YELP had 10 stars) - Dr. Hanbest is "the best" I broke my jaw and he helped get me all fixed up and his staff was always so friendly and great. I spent a lot of time here and didn't even dread "going to the dentist"... Great Service - Very good dentists and staff... read more

Worst dentist office ever! Didn't verify dental benefits the day of my husbands dental appointment, filed with the wrong insurance, when it denied 6 months later Metro park sent us the bill for their incompetence. When I called they spoke to me about the bill and everything that was going on with it until they realized they messed up the insurance and then said it was a Hippa violation to speak to me anymore my husband would need to call them. Really? You already violated Hippa and when i ask to speak to a manager they said she would call me back, never got that call. When ask why they didn't verify benefits they didn't know they normally do just as every other dentist office does. Then because it was pending with insurance so long turned it over to collections before we even got a chance to pay the bill. Dr Erickson is great but he needs to check his staff, that is who represents him! read more

Always trying to replace fillings. Just scamming people with money, be smart start away for these guys, you don't need all the crap they will try to sell you. read more

Great dentist. Fast and friendly. Also, all clients get free whitening services.

I've been going to Dr Childress for two years and have been throughly satisfied with treatment and cleanings. The staff is friendly and professional. The hygenists are thorough and they have never pressured me about getting work done. They have incorporated technology into all of their business from emails for appointment to flat screen visuals at the chair. Very pleased with their service. read more

I'm very impressed with Dr Henbest and the dental staff. The follow up and concern for my well being after having a root canal meant alot to me. In a time when customer care in most Industries has been lacking its great to know that we have a family dental practice who goes above and beyond caring for patients. Thank you so much. read more

Today I went in for a cleaning and I was AMAZED by the customer service! The front office staff were professional and sweet. My dental hygienist was thorough and gentle. I highly recommended this practice!!! read more

Very poor patient care! I called and booked an appointment. When I got there, fortunately I asked about the treatment and realizes that they got confused with the last name of a different patient while booking an appt. On top of this they came back and blamed me for agreeing with the wrong address and date of birth while setting up an appointment. I gave the stupid lady on phone! my address, my history and even discussed her about my prev bill. Please dont go to this place, they are not good!!! read more

I'm sure there are qualified dental professionals in this practice. However, one of them did a root canal on the wrong tooth, then to top it off put a permanent bridge on top of the teeth all in the same day. After a bill of nearly $2000 to an endodontist a few days later when this clinic WOULD DO NOTHING to help the pain I was in, this clinic now will not even return a phone call to me. So I now owe a fortune to the endodontist for a mistake of this dentist! WOW! read more

I recently went to this dentist office for a basic filling. The office said I had an abscessed tooth, needed a root canal, and crown. My gut told me to get a 2nd opinion, I got 2 more opinions from different dentists and indeed my gut was right. I ended up with a basic fillng and nothing more. I found a very honest dentist elsewhere and am very grateful not all dentists are deceitful and dishonest. read more

To start out, I'm a total wimp when it comes to dental work. The staff and Dr. Mercer where extremely polite, non-judgmental, and very professional. They made me feel as comfortable as possible and had a positive energy about them throughout my visits. They obviously stay up to date with current technology, and seemed to have a sincere passion for their clients. I would highly recommended. read more

Do not go to this place if you value your teeth and money. The money spent was not even as big a deal to me as the damage done. My teeth had very minimal damage ( a few minor fillings in the back) when I first walked into this office. I left with a lot of deep fillings, a root canal I never needed, almost a 2nd root canal, and damage done to my front teeth that will never look natural again. My dentist, Dr. Childress, took it upon himself to "fix" my front teeth when I was medicated and having work done on a another tooth. He cut down to tiny little numbs and left them exposing to the yellow denton in the middle of the tooth. As soon as I sat up and was given a mirror I almost cried and told him that it looked terrible and would not do. He said to me, "just try it out for a few weeks, it will grow on you". This was one of the most regretable mistakes i have ever made. PLEASE don't make the same. Stay away from this place. read more

Do not go here! My veneer for my front tooth broke. I had meetings the next morning, and was leaving for a family reunion the next day as well. They got me right in. Since my new insurance did not yet cover this expense, I had to pay out of pocket. I explained to them that I did not have the $1,000 now, but had several hundred and will gladly pay them to make me a temporary just to get me through the week-end and my upcoming meetings, and not look like a hockey player. They refused to make me a temporary unless I would commit to the $1,000 veneer that moment. They even asked me to hurry with my decision because there were people behind me. I walked out and picked up the phone. I called Todd Phelan Family Dentistry. They told me that they were booked up, but they'll make it work. I was in their chair within the hour. That dentist did exactly what I needed, and got me a temp tooth for my meetings, and just charged me for the visit and x-ray. They quoted me for the new tooth ($200 less) and even set up a payment plan. (And I could hear my 7 month old baby laughing in the lobby the whole time while having a blast with the amazing ladies at the front desk!) I cannot understand why Metropark would not just help get me out of a toothless bind, and gain my respect forever. It is very apparent that if they cant get a large amount of money from you, they do not want you as a customer. The good news....I found a new dentist!! read more