I've had a few items done here, including a nice navy blazer and several pairs of pants. Timely,…read moreprofessional work, and as good or better than any tailor I used on the east coast. I'll bring more stuff here when I need alterations down the line.

Love this place so much! I bring all of my designers here, from Louis Vuitton, Burberry, Moncler,…read moreVersace, every brand you can name, the outcome is better than I've imagined. Ali have professional skills and amazing work! I brought my moncler coat that had burn holes and he fixed it like it was brand new. All of my clothes come out tailored to perfection. His wife Lisa is so beautiful inside and out, she's the best fashionista and helps me with all my outfits. I live an hour away and will only come here, that's how great it is! Even their employees are the sweetest. 10/10

Flora is amazing. Very reasonable price too! She's the best. I would recommend Zack's for sure.read more

Got very racist vibes from this place. I walked in and kindly asked if I could get my measurements…read moredone and the old lady inside just ignored me and waited for me to ask again and say "no" before she responded. She wouldn't even look me in the eye.

Abusive old man. Many years ago he tailored my wedding dress and the entire bridal party, we always…read morewent to him after. I came one day to pick up my young son's suit. On closer inspection I noticed it has not been altered and politely let him know he may have missed this order. He proceeded to verbally abuse me in front of my then 5 year old and other customers. I was in shock as we had been coming to him for 6 years at that point and I was shaken to my core and in tears. It was positively disgusting the venom he spewed at me in front of my baby. Beware - he's not at all what he seems.

Paid $120 for the incorrect tailoring and to be insulted/screamed at by this misogynistic old man…read more If I could give 0 stars, I would. This was by far the worst tailoring experience I've ever had. I took a bridesmaids dress here to get slightly taken in and shortened a few inches at the bottom (pretty simple request). I came back a month later because he took in the dress 3 inches too much at the top and didn't shorten the bottom. When I came back, I politely asked if he could take the dress out slightly because it wouldn't zip and shortened so I wasn't tripping on it. He proceeded to tell me I didn't need the dress shortened (?) and that even if they took the dress out completely, it still wouldn't fit me (insinuating I was the problem the dress didn't fit even though I initially purchased the dress a size bigger than usual to account for alterations). He told me he would have his dress maker take the dress out and to come back in 2 days to get the dress remeasured. When I came back to get resized, Dino (out of nowhere) screamed at me telling me I was VERY irresponsible for coming to his store before he closed even though we spoke twice on the phone that day where I was making sure if it was fine to come at 6. He then proceeded to yell at me and my mom that the reason my dress didn't fit me was because i "put on pounds" and told me my mom i'm a "big girl" (i'm a size 6 - S/M). He also told my mom and me that my dress didn't zip because when women are on their menstrual cycles their chests get bigger (wasn't on my menstrual cycle - he just took the wrong measurements). This old man is extremely unprofessional and misogynistic. He would rather blame the customer for his incorrect measurements than admit that he made a mistake. Understanding weight fluctuates but it's physically impossible for someone to grow 5 inches horizontally in one month which is what he was telling me was my problem (a pant size is 1 inch mind you). I paid $120 for the incorrect tailoring and to be insulted by an old man - do NOT waste your time or money here.

My two oldest sons rented their prom tuxedos (2017 & 2019) from Sam's and the service start to…read morefinish was great so when my daughters bestie need to rent a tux for his prom, I took him to Sam's. Fun fact, May is busy. Weddings, prom's, Bar Mitzvahs... it is all happening. Walking in a week before prom, I was concerned we were SOL but as long as we were ok with the traditional black tux, Sam's could make it happen. This was actually our first choice. We came in on a Saturday afternoon and the place was busy. After wandering around, it appeared a line was forming so we lined up. However, after a few moments, a younger women approached asking how she could help. She measured, wrote up the order and and cashed us out in less than 10 minutes. She explained what the next step would be and we were on our way. I have tagged his mom and grandma in for pick up but based on past experiences with my boys and the efficient from last Saturday I have every confidence everything will be fine. TBH I have no idea how they compare to other tuxedo places, pricewise, but I think they have a great selection and the customer service is clearly a priority. Now that I am done with dressing young men for prom I will have to find some black tie events for my husband to take me to. :-) They have a very nice selection of mens clothing and they might do alternations, although I am not sure if that is just for purchase from them or if they take outside work as well. A+ customer service! Highly recommend.

Sam Michaels is the only place I shop for menswear. Michael and Wally are truly the best--nobody…read moretakes care of their customers like they do. Every time I walk in, they make me feel like a million bucks. The selection is incredible, the pricing is fair, and the service is unmatched. It's the complete package! I've bought multiple sport jackets, suits, and even a tux here, and every experience has been outstanding. Love this place!

Dedicated seamstress with excellent dressmaking and alteration skills. Highly recommend.read more

From the owner: Custom Women's & Menswear Tailor | By Appointment Only From…read moreeveryday denim, suits and coats to skirts and wedding dresses

The layered prom dress for my granddaughter was ruined. It was not hemmed as directed and hem was…read morevarious lengths. Since they were not able to complete till the afternoon prior, the dress was not put on till night of prom, sadly. I went back the next day with pictures. Before I could even explain, both Mike and his wife screamed at me, waved hands in air as to strike me, and ordered me not to return. I was in shock, as I approached in a calm manner asking what they could do as far as a fair reimbursement. I did not request any amount, but I did share that the dress could never be worn again. I had hoped for return of the service $150 I would encourage you to notice the quick temper of these owners prior to giving them your item to alter. Possibly simple hems, but they did not appear experienced to handle these new formals with multiple layers, or at least was not able to properly hem this one. So sad to see a beautiful dress, with a gorgeous young lady attend her first prom and feeling awkward about her crooked hemmed formal. Pictures show gown from formal shop with even hem. Other photo with red line shows hem dragging on ground on the back and left side. Right side is correct length, but back and left falls several inches below. Horrible!

Did not complete my alteration by the date he said it would be ready. Very inconvenient to come…read moreback twice to pick up my clothing. Also very expensive.

Received alterations on a men's tuxedo and a night women's dress. Both jobs were completed on time,…read morewith the highest quality. Friendly, pleasent, and professional service at a reasonable cost. Highly recommended.

I had Krista sew on several of my military AGSU patches (8+) on a tight timeline, and as always she…read moreabsolutely delivered. She completed everything quickly and had my uniform looking sharp, professional, and in tip-top shape. The fit was perfect and the attention to detail was outstanding. Highly recommend her for anyone needing quality alterations done right and quickly! Love working with Krista, she even spent time with my kids to occupy them while I was changing and ensuring my uniform was exactly as I needed it to be!