Jim and his crew are honestly the best around! They've managed to keep my 2010 Jeep Commander…read morerunning like new for the past 7 years. "Its a Jeep thing, you wouldn't understand" but they sure do! They are very reasonable on parts, service and turn around time to get you back on the road, plus they always let you know what the problem is before doing the work. I would highly recommend them for any vehicle work needed.

I had my air suspension converted and the service and price were great . Next day service and the…read morecustomer relations were outstanding . I would recommend this business for car or truck service, 5 stars .

Emergency stop on our way through to Detroit from Chicago when we got a flat tire.. These guys…read moresaved the day in no time at all. Pleasant, courteous, and professional. Before we knew it we were safely back on the road. If we were local, they'd be our go-to auto shop. Recommend 100%!

Stuck in a ditch in the snow and charged $150 to pull us out. Had to pay on the spot in cash. AAA…read morewould only pay $35. Now I think AAA should pay more but Zielke Towing was taking advantage of the situation. Also explains why AAA can or will not hire locals.

Highly recommend! Service oriented, customer service friendly, attentive, does not try to "upsell",…read moreHONEST - transparent. This shop is a ministry from the individuals working there to their mission to the community. Unique! New Heights also uses all their profits to help the community by subsidizing repairs and make low-cost vehicles an option for under resourced families. You have my support!! (They've even been named "best" auto repair shop by local paper - which is consumer votes results).

New Heights is great! Great people you can trust! Highly recommend taking your vehicle here!read more

This place is phenomenal. On a holiday weekend, my son had some car problems and got stalled on the…read moreside of the road. Called these guys and they s said they would be there in 10-15 minutes. It was great. Got it to a service station even over 20 mikes away. And very friendly.

Beware of the pricing structure on towing from this company. Compared to other companies in the…read morearea. I used them in January 2019 and the charges were extreme even charge extra to use the winch on the roll back wrecker that they brought.

I'm only giving them one star because I have to don't they always say that we'll get you in we'll…read moredo this we'll do that I have to pay them $50 extra plus the tire to change my tire they were way too busy I had to drop my car off for that most horrible customer service please do not ever show up at Belle tire in Benton harbor Michigan they suck I'm only giving them one star because I have to if I could give them no stars I would

Made an appointment on their website, ordered and paid for tires. A week later I show up for my…read moreappointment, and they said they don't have my tires I paid for, and that I will have to reschedule another appointment; of which I'll have to use PTO to come in again. They didn't call me to say they don't have the tires, I had to drive 25 minutes in to find out. Total bullshiz!!! After I get these tires on I'll find a different place to get tires. I've spent over $20k at this business and this is how they treat their loyal customers! F that!

I may have had less professional experiences with a business, but I can't think of a single one…read morenow. I went in after suffering a flat on a new tire and brand new car. I'm talking less than 2 months on the road. There was nothing on the tire to suggest I had hit a nail or other road hazard. Basically, several employees there told me it was my fault I got the flat and they weren't willing to call Goodyear to inquire about the warranty so I had to pay them the full ~$200 for a tire and labor costs. They also very rudely said that if I had any issue with the new tire I bought from them, there was no guarantee / warranty on the new one either! Decided to get a second opinion. Went to Discount Tire on Napier Ave in Benton Harbor and explained my situation. They made no promises but contacted Goodyear to ask about it. Turns out it was covered because spoiler, it wasn't my fault and Goodyear corporate stands by their products. In any case, had it replaced by them and haven't had any issues since. And there's a warranty on it if anything else happens over the life of the tire. I asked at another shop for my own curiosities, and basically this place should have at least called corporate. As far as I can see, this is a scam shop. Do yourself a favor and don't go here.

We were visiting from out of town and got a screw in our rental vehicle tire on our way back to the…read moreairport 2 hrs away. These guys got us in right away on a Saturday afternoon fixed it quickly and got us back on the road stress free! They didn't even charge us a dime! Couldn't have had better service in a situation that could have been very stressful and caused us to miss our flight. Highly recommend them!

Had to get 4 heavy duty trailer tires taken off and bought 4 new ones. Dropped them off at lunch…read moretime and when I came back from lunch they were already mounted and ready to go. They told me if we had an account there we'd get a better price on the tires so we did that. Friendly service and good prices. Highly recommend.

I had just completed a long and unexpected rebuild of my rear driver side suspension on my 2011…read moreRAV4 only days before Thanksgiving. I didn't think any shop would be able to get me in for an alignment before I needed to travel for the holiday. I called M&W at a friend's recommendation and they got me an appointment for later that day. They called me back around 90 minutes after dropping my truck off and said it was finished! Everyone I dealt with was friendly and informative, and the work they did was fairly priced and solid! Aaron even texted me to ask how things were going after I'd had a couple days to drive around. They've got a new returning customer with me!

I can't think AARON enough for the great service he provided. I was indecisive and valued their…read moreexperience and knowledge and recommendation on a good set of tires that were not overly expensive. I will definitely take my Jeep back to them again. They went above and beyond. Jeep rides smoother and more quiet.