Dr Meyerovich was very familiar with my bipolar diagnosis and treatment really kept me steady for…read morequite a few years. Really knows his meds.

AVOID THIS PLACE AT ALL COSTS. I wish there was an option to give 0 stars…read more I scheduled an appointment in November 2020 for a telemedicine visit with Dr. Encarnacion. Prior to the appointment, I called the office 3 times and have voicemails from them confirming that they took my insurance and that my copay would be $10. Dr. Encarnacion was very nice and listened to my concerns. The visit did feel a bit rushed and was only ~10 minutes long, but I understand that she is busy and has other patients. I followed up with her 2 weeks later for another 10 minute visit. Flash forward to mid-December and I receive a message from the office stating that insurance didn't cover my visits. I called back and was prepared to pay maybe $150-$200. NOPE-I owe $758 for two 10 minute telemedicine visits!!!! That charge apparently includes the cash patient discount. They charge $550 for each telemedicine visit. I understand that it is my responsibility to know my insurance plan, but I am no expert. That's why I called multiple times before my visits to ensure that it was covered. I'm sure I signed a form stating that I would be responsible for any balance that remained after insurance, but all of my forms were deleted off of my patient portal. I can't access them. My true issue with this practice is not the doctor, but the staff. I asked them multiple times to tell the doctor about my situation to see if she can do anything about my bill. They informed me that the doctor does not handle billing. I'm aware that the doctor does not directly handle billing, but I work for a practice in which the doctors have a say in how much they charge their patients. When I asked if the doctor was aware of how much patients were being charged, the staff said "they were not at liberty to tell me that information." The doctor clearly has no idea how much her patients owe. I mailed a letter addressed to the doctor to the office and explained my situation. The billing office opened my letter and said that they could pass the letter along to the doctor, but it couldn't include the specific amounts that I owed. This completely defeated the purpose of the letter. I mailed another letter and wrote that it was confidential and for the doctor only, and the billing office opened the letter again. Same response. I know that I am SOL, but I absolutely cannot justify paying $758 for two video visits. Only Beyoncé is worth that kind of money. The doctor has no idea how much her patients owe. Again, Dr. Encarnacion was great, but I will never schedule with this office again due to the ridiculous rates and poor treatment of patients.

Avoid at all costs. Complete Scam. $485 for vaccines that CVS offers for $20…read more Very deceptive, manipulative, and they didn't even give me a flu shot. But if they did, I'm sure that would've been insanely expensive too. Very rude weird people too.

Don't expect to get treated within a reasonable time. Took two hours to call me back and ask for my…read moresymptoms just to make me wait 2 more hours to even try and make an appointment. Don't go here unless you have no other option.

I was treated by this doctor and I highly suggest you avoid him and his practice. His bedside…read moremanner is poor and his clinical approach outdated. I had a more honest and fulsome review on here but it disappeared, so fair notice in advance that he will not hesitate to take advantage of your condition to feed his business. Avoid, avoid, avoid.

We are not her patients but were seeing a different office in the building. We were sitting on a…read morecommon bench outside her office feeding our 3 month old baby since the Peds office was closed for lunch. She asked us to move and said we weren't allowed to use the bench to feed our baby. This is in a common area and not labeled. She called security to have us forcibly removed for feeding our baby in a common sitting area. Security came and were confused and didn't understand why they were being called. She is not my doctor but she is not a good person for doing this.

Dr.Van Arsdale is a great Doctor. Great doctors are hard to find these days, but I got lucky when…read moreI found her. She is at the top of her game. She is very professional, yet you feel like you're talking to a close friend. She really cares about her patients. I highly recommend Dr. Van Arsdale to anyone in need of Addiction Counseling, to a variety of Mental Helath issues. Russ Rowe