I hate to post negative comments but this business is awful and unethical! You can hear everything…read morethrough the walls! I heard them saying nasty things about people of Indian descent and mean things about gay people. They play "Christian" music and have Bible verses on the walls but maybe they should look inwards because it seems pretty hypocritical and judgmental to me! It also took forever to get a call back about my lab results. When I did finally get a call back two weeks later the nurse Ken had such a bad attitude and couldn't answer my questions. They are very unorganized probably from being short staffed because no one wants to work around all their hatefulness!

From the owner: Freedom Family Health Care is offers holistic medical services in Parkersburg, West Virginia and…read moresurrounding areas. Give us a call today for more information!

Wouldn't recommend this doctors office to anyone. You sit for well over an hour, office staff is…read morevery rude, unprofessional and when you make an appointment to see the doctor, they fail to tell you that you have to see the PA first. No bathroom to use while waiting, horrible experience.

Dr Figueroa has been my doctor for many years! He's a very caring man, I actually worked for him…read moreawhile until we got transferred. I am generally seen very close to my appointment time unless the patient before me takes longer. As for there not being a bathroom! My word there r two available for patients, so I don't know why anyone would say there was no bathroom! I continue to see him he is a wonderful man and takes very good care of me! He diagnosed me with my diabetes and treats my entire family. Recently he spent time sending me to specialists because I was having some new health issues; I now have MS. He's a great doctor we love him! Sandy

Front office staff has always been very friendly and helpful. Lab is awesome! I can't say enough…read moreabout Dr. Olson. She always listens and is very knowledgeable. She is also a straight shooter and I like that.

After seeing this doctor for almost 20 years, he has stopped caring and does not listen. He cares…read moremore about his audits than his patients. He ignored the fact I have chronic pain and never treated the issues. He had made negative comments while I was there for a follow up but he said "I suppose you're just here for your refills." I was told to come in for this appointment so I could receive my refills. He said he had to "jump through hoops to get my medicine" and "you have to know how to play the game". I told him my health was not a game. He could care less about my chronic pain from two spine surgeries and told me that if it wasn't for Dr XXX that I wouldn't even have it. He said "every time you come in here you complain about the same things." This treatment caused me to bring my daughters with me to my next appointment so I could discuss this with Dr. Cartwright and have witnesses. Once I started discussing my last appointment and what happened while reading the quotes from my notebook, he went off. He said "you've broken our trust by quoting me! I've never had a patient quote me!" Then he proceeded to ask me "do you ever think about me and how I feel?" At that point I knew I needed to get out of there and find another doctor. All the x-rays and test that he's had me do I've rarely gotten the results and never got to see any of the x-rays that have been done. You say one wrong thing and he goes off. He wouldn't let me speak and talked over top of me. We never finished my appointment because his ego got in the way. He fired me as his patient that day one week before Christmas. I've never been so happy to leave and I walked out of there with my daughters before I let him finish his narcissistic rant. I am now at a much more stable environment with a much more knowledgeable and caring physician.

In-office care was great -- nurses, physician, and PA that we interacted with over a couple visits…read morehad great bedside manner. I was a little disappointed that they didn't staff a respiratory therapist to perform the pulmonary function testing, but not a huge deal. What was lacking in my experience was follow through. It took multiple calls for prescriptions to be sent to our pharmacy, resulting in my child having to go without his medications on a couple of occasions. One of the prescriptions was one that was supposed to be called in during/after an in-office visit that wasn't called in until I called in again after a couple days to prompt them. The other was a refill that took two phone calls to have them send. Ultimately I think my kid deserves better care than that -- we talked with primary care who referred us to a local-ish children's hospital and we've had no issues since.

The nurses are very friendly. Everything else not so much. Waited for over an hour for the doctor!…read moreI am not sure what was taking so long since the waiting room was mostly empty. Would not recommend this practice to anyone with a busy schedule.