I had been coming here for 25 years. Since the owners sold to Swedish, service has gone downhill…read more The receptionists try to push you to see a nurse practitioner. The OBGYNs are overbooked, overworked, and prioritize babies and deliveries over any patient that doesn't have a baby coming out of their body today. I tried hard and gave them many chances, but the service by the doctors is so bad, I am now in search of a new doctor. Both my daughters are unable to get in to see a doctor for a routine pap. First opening to schedule a routine checkup is 6 months out and even then, the appointment is cancelled, changed, and then the doctor arrives late: 1 hour late last year, TWO HOURS LATE this year. I am done. Avoid this place. I never thought I'd say this.

I was admitted into Steven's hospital for having horrible lower right side pain, they released me…read moreand referred me to see Dr. Randolph Bourne. I made an appointment that following day with the office, not only were they professional but they got me in right away. I sat down with Dr. Bourne and he was so easy to open up to and talk about what was going on, and he genuinely seemed like he was concern. I have NEVER in my life have ever felt the way I feel about this doctor and the staff. They are so open and warm, they really do care about you, and the issues and listen to your concerns, instead of jumping to conclusions. Dr. Bourne is always there if you have questions or concerns. He or his staff always makes sure that they call you back right away, and they follow up with you. I would have to say I WISH ALL MEDICAL staff was like this.

Steer clear. This practice lacks both competence & compassion…read more In August 2023, I was seen here by Dr. Rona Ding & Dr. Reena Vasavada and had a horrible, traumatizing experience. In my opinion, Dr. Ding I particular was not qualified or ready to be seeing patients on her own as an OBGYN. However, both Drs. Ding & Vasavada were inept at performing a bedside ultrasound and should not be attempting these in-house due to that ineptitude. I spent an hour receiving alternating transvaginal and abdominal ultrasounds, both of which were extremely poor attempts to confirm my pregnancy. Dr. Ding spent at least 30min haphazardly switching between ultrasound methods and barely attempting the TV method, making it no surprise she couldn't find anything. When she FINALLY called Dr. Vasavada in to take another look, the latter did the same thing. Feeble TV attempt, feeble abdominal attempt, back and forth, until finally she declared (unsympathetically) that I probably had had a chemical pregnancy. She took one last look with the wand and casually said she might see something after all. They discharged me and told me to go to the ER across the street. They didn't call over and give any context to the doctors there, so I spent 4hrs in limbo, explaining myself over and over and over again to multiple doctors, that Dr. Vasavada thought I may have an ectopic pregnancy. Several hundred dollars later, and much emotional trauma, the OB the ER EASILY confirmed a healthy, viable intrauterine pregnancy. He and other nurses/doctors in the ER were confused why'd id been sent over at all. Nothing was wrong. The pregnancy was clear. Dr. Ding & Dr. Vasavada should not be performing ultrasounds. They clearly lack the skill to do so. Even the way they did it made no sense. They had me empty my bladder multiple times, even though a full bladder helps an abdominal ultrasound. The way that the TV ultrasound felt made it very clear they had no understanding of how to manipulate the wand to get a clear view / multiple angles. In fact, I feel very lucky that their negligence & incompetence did not itself cause a miscarriage for me. To top it all off, neither doctor reached out after I was seen at the ER. Nor did they offer any condolences when initially telling me I was not pregnant. Nor any apologies when they found a potential sac. I happily found a new OB and have an 8mo daughter now. I'm so grateful their red flags showed immediately and I didn't face consequences of their negligence that could have endangered either of us later on.

I've had one appointment with Dr. Moe so far that has been awesome. The waiting area is quiet and…read morecomfortable, and the staff are friendly. My one and only complaint is fairly significant, however--scheduling a follow up appointment has been complicated. The doctor told me to schedule a follow up 2 weeks after the ultrasound, whereas the ultrasound tech specifically said do not schedule an appointment because the doctor will call you in a few days. A week later I still hadn't heard back so I call to schedule an appointment, and the soonest compatible appointment (I work 2 days/week) is 4 weeks after my ultrasound. So I schedule that... ...but a week later I get a call saying they had to schedule a surgery for a week from now so I need to reschedule my appointment. When they started suggesting dates weeks out I explained the situation, and after half an hour of talking and being put on hold they rescheduled my appointment. They wanted me to arrive at 1:30 for a 1:45 appointment, even though I had no paperwork to fill out. I explained that for my last appointment I had been waiting over half an hour even though I arrived on time, so it was important to me to not extend that potential wait time even further. Today I went in for my appointment, arriving at 1:40, and was informed around 1:53 that it would be another 40 minutes before I could be seen. I went home because my husband and I work opposite schedules and I needed to be back before he left for work. It's over a half hour drive each way for me to come out to my appointment, we don't have a lot of money to spare for gas. The office needs to do better at scheduling not just for the patients' sake, but for the doctors as well Its not fair to them either to pack their schedules so tight they're running behind and don't get a break. This is literally my only complaint. If they managed to be more organized about scheduling then this place would be 5 stars!

A friend recommended this location to me when I found out I was pregnant. They have been amazing! I…read morelove our doctor and the medical team are phenomenal.

I usually see Dr. Mickelson and her MA Olivia they are a great team. It is almost impossible to…read moreschedule an appointment the front desk alway transfers me to her care team then I leave a message and I don't get a response. It has been a month and I still have not heard from them.

Dr. Lau is AWESOME! It is very hard to find a doctor that is not only knowledgeable, good at what…read morethey do, BUT also has a pleasant personality. Dr. Lau is a gyneocologist but also a cosmetic surgeon. I went to him to repair the damage from having children...not only did he do a great job, but we did a little extra to bring back my youth down there ;). If you need any type of surgery below the belt ladies dont think twice about seeing him...and if you live far away he is worth the drive....you will feel safe, cared for, and that YOU matter! Once you meet him you'll go back to him for what ever procedures he offers that you may need or want.

All of wu medicine has a help desk call center. It is absolute trash. The people that answer the…read morecalls have no idea what im trying to contact my doctor or care team about and forward incorrect or bad information. They always get it wrong and make what im trying to do 100 times harder. When you complain in person they give a phone to call it the same garbage system. No one is willing to address or talk about the issue. Great doctors as long as you dont need to talk to them over the phone.

I've been coming here for years now and i'm not sure why the ratings are so low. The front desk,…read morenurses, and primary care doctors are all very nice and very helpful. The quality of care is 10/10. They've helped me get more comfortable with explaining and expressing myself, I have social anxiety so they've been extremely helpful with that. Even though i've moved to Arlington, I will continue coming here for as long as I live.

Dr A Miller is an extraordinary care giver as is everyone I have encountered at the Edmonds Clinic…read more I have been going to this clinic for more than four or five years. There ability to co-ordinate care is fantastic, you will feel heard, and respected as you work with your care team to resolve health issues. I have had several PCP's at this clinic, some do move on, but in each case when I have lost a great Dr the replacement has proved equal (or better) to the task. Dr Miller is no exception! She is real, honest, forthright, and LISTENS to you. She is extremely knowledgeable and offers a wide scope of solutions as well as is willing to dig deep to figure out what ails you. All that and add to it, she is just a caring, compassionate, relatable woman, I really feel like I won the lottery in having her on my side.

The walk in is amazing! Great receptionists! Great doctors! A wonderful clinic all around!read more