Never a fan of meeting new doctors because it means I need a new doctor.... lol! But Dr. Kella and…read morestaff were very friendly and put me at ease. Initial visit was just getting things started, but everything here seems to be top notch.

Greetings! This is in regard to the Billing Dept. There is a member there named Kanta, She is the…read moreBEST. If you have a problem or a question, SHE is the one to talk to. She knows all the workings of the business; she is compassionate, honest and whatever other good quality there is in humanity. If it weren't for her and her work I would consider going elsewhere to find a urologist with billing dept. that treats people fairly. Hang on to her, you people! You won't find anyone better!

I have been seen here for my issues for a few years now, and generally receive outstanding service…read more They really care of the patients well and are very understanding. My one gripe is getting a prior authorization for a prescription I need. I am out of my medication and my employers insurance wants a new prior authorization for the meds I have been on for at least 2 years. So, I am still in limbo until I get that done. Really sucks since it is a specialty medication and has to be mailed to me.

you only reply to my yelp review. Which is my first ever negative review. No message in my…read morerequest in the medical portal, no response to 2 voicemails, no response to 2 pharmacy requests for renew prescription. But even this reply to yelp is now too late. We have already left for a trip without medication. Thank you very much.

My only real knock on Urology SA is the phone system. You sometimes have to wait 20-30 minutes to…read moretalk to a person. That phone system knocks a star off. The office people at the Topperwein location are very friendly and helpful as are the nurses. Dr. Cockerill is very personable, patient, and helpful. 5 stars for the people and the location.

I didn't like the way the lady in the front confronted my stepdad about his bill from the hospital…read more He owned a $800 bill for surgery. If he didn't pay it would go to collections. First of all she is talking in front of all this people. This should be confidential. I told her he just got out of the hospital and he hasn't gotten the bill. So it shouldn't go to collections, he always pays his bills. Anther gentlemen jump in. She is just letting you know. I told him and I am aware what she is saying. Am not stupid. She doesn't have to be saying all this here in front of people. You need to stop here. I think it was unprofessional and this respectful. Tell all your business in front of people. Very, very loud.

Great Competent Doctor with abysmal time management. He fails to communicate once you are inside,…read morewhich includes his staffs inability to let you know what is happening once you are in an extended wait in one of their rooms - typically with all your cloths off. Late, cancel, cancel, and late some more. Go if you can stand the wait times, but he is the only Doctor in the area who does many of the procedures.

Dr Naveed is a great Dr, however , his office staff is poorly run, lacking in punctuality. I've…read moreleft 3 messages to schedule an appointment and still have not received a call back. The billing company they use is also very disconnected from the practice. I made payment arrangements with the office yet kept getting bill after bill . I'm looking for a new urologist.

I have had the pleasure of working with Dr. Saltzstein and Emily White for several years, very…read moreprofessional and very to communicate with! Highly recommend either one of them.

This review is not on the doctors but rather the terrible office customer service and their…read morehorrible phone service. I have never seen anything so bad! You cannot get hold of the doctors office. You are calling a general phone tree number that nobody picks up, just transfers you. One time I was on hold for over an hour and a half and they finally they cut me off!! Impossible to get hold of to make an appointment or talk to your doctor's office. We're ready to go elsewhere!

When I called the Pharmacy to request a refill of my medication, the representative answered right…read moreaway. My request took less than a minute, and I would say my experience was very satisfying, and I would add, very convenient!

I would strongly consider another urology officer. You will be lucky if you can get through and…read moretalk to a person. You'll end up listening to an automated recording that prompts you to press a number for the office you are looking for and end up on hold, or listening to the phone ring, or being hung up on.

Urology! Dr Azzawe does some great work!…read more I like the fact that he's always on time! He has a pleasant and happy staff that always seems like they're happy to assist the patients. Dr Azzawe has a good 'bedside manner,' he's very knowledgeable, empathetic, and a great advocate for health. He was able to see things in health that we were previously unable to discern on our own, even though all the evidence was... evident. Dr Azzawe cut through the clutter, and was able to make a much appreciated diagnosis- what a help! The waiting room is clean, and has a television that shows medical channels. It's not like I like going to see Dr Azzawe, but he's a great one to see when you have to.

New patient. Ordered blood work 2 weeks ago. No feedback. No comments. I can't get the doc or…read moreNP to call me back after 2 weeks waiting for lab results. Office staff told me to wait 48hrs for a return phone call. It's been 10 days. ​​​ they asked me to wait for my next appt in 3 weeks to talk about results?

Although this practice has "phone issues" when trying to reach someone on a timely basis, I wanted…read moreto compliment one of the medical associates for doing his best to overcome this issue. A huge thank you to Anthony in Dr LeRoy Jones office for his follow up, dedication & courtesy. He overcame the phone issue with a creative solution. This practice has a large number of physicians & can seem impersonal. If you don't know which physician to choose, choose Dr Jones because his MA Anthony represents every quality that you want in your health care provider....he is professional, caring and goes above and beyond the call of duty.

Almost impossible to make phone contact or leave word on issues concerning my active treatment for…read moreprostate cancer. You will hold and listen to recordings ad nauseam. You can send messages to the patient portal asking for information and they will never respond. They totally don't care about you!! They fail to get preauthorization for treatment numerous times.

The care I got was excellent. Front fest cordial and professional eggar to help as well as the…read moredoctors. They go out of their way to solve the problem.

Everyone here is wonderful! From the beginning foot soak, through the breathing treatment, placing…read morethe needles, and then the quiet, everything comes together to create a peaceful healing experience. It is wonderful! Dr Lew and all of her staff support the experience with their calming presence and kindness. Every visit has brought me healing. Go check out the clinic! They're amazing!

Dr Lew and her staff are professional, supportive, and kind. Dr Lew is very thorough and…read moreknowledgeable. Her support for my autoimmune disease has been invaluable.