I just finished 6 weeks of PT for a pinched nerve in my shoulder that, in addition to causing a lot…read moreof pain, also left me with numbness in my left hand. When I started here I was struggling to sleep since the pain was worse at night and any position I sat in sent pins and needles down my arm to fingertips. Working on my pottery (my current creative outlet) was difficult as I couldn't feel the tips of 2 of my 5 fingers. Makes things kinda tough when you're relying on gentle touch on a wheel. I was exhausted, sad, and stressed. But I'm happy to report that after my time here, I have regained all feeling in my hand, the pain is all but gone, and I only get intermittent tingling down my arm and when I do it's far less intense. Dave and his amazing team implemented a number of techniques including cupping, e-stim, exercises, dry needling, traction, heat, and stretching that all combined to get me back on track. He also provided me with exercises and techniques I could continue at home to make sure I continue to improve and also keep future nerve issues at bay. I could cry I'm so happy with how things turned out. Thank you, Dave for giving me full use of my hand back and for sharing great conversations around music all the while. Also shout out to Anna for being such a joy to communicate with as I was getting set up, maintaining my schedule, etc. In fact, everyone here was so personable and my appointments just flew by each time I went in. I hope I never need to visit again but I feel confident that they would get me back in business ASAP if so!

David came and presented to us at the Dexter Senior Center on vestibular therapy and it was a…read morewonderful event. Really appreciate his time educating us!

It's my first time going to a non- UMH Physical Therapy group…read more I had post operative PT work done here, after my lung surgery. It's been the best PT I have experienced. Mackenzie was very knowledgeable and experienced in her field. My back pains completely disappeared after two or three sessions. I wish I had known about Healing Hands much earlier! Thank you, Mac!

I have been going to Healing Hands for a few weeks for head & neck pain. The people at the front…read moredesk are wizards. Super nice, quick, knowledgeable. The customer service at the front is awesome. So far I have seen Katie and Keli. I have gotten the best results so far from Keli but they use do very different techniques. Katie does visceral manipulation and Keli does craniosacral. Sometimes the craniosacral gives me more pain later in the day. The scheduling is a little frustrating because they don't go past 5 and they don't work a full monday-friday. I try to schedule it before I start with work but can't always make it if I end up having a 9 am appt. I wish they had extended hours after 5 so that I could get in more regularly

First, they have excellent physical therapists. Both times I have gone here I have worked with…read morepeople who cared and helped me. However, their back office/corporate billing is a disaster. Both times they have double (or more) charged me and it's been a nightmare to resolve. So watch out for that.

I went to ATI Physical Therapy at Ypsilanti for aquatic therapy for lower back pain and the…read moretherapist Brandon Johnson had my lie on the bench and pulled and shook my legs thinking I had one leg longer than the other. Since then I have 24/7 pain in my ankles and feet. Based on MRI he tore tendons in both feet. He Refused to show me the pool until he finished this aggressive manipulation. When I saw the pool I was shocked. It is simply a large bathtub which fits one person. It is the worst physical therapy facility I have ever seen.

They asked to have me fill out the required forms online before my first visit: Done. They asked me…read moreto arrive 20 minutes early: Done. Then 10 minutes standing at the desk while 3 people talked to one guy before they checked me in and then 15 minutes into what was supposed to be a 30 minutes visit they brought a bunch of paperwork out which is when I left. I will never use Probility again and recommend the same to all.

Physical therapy is supposed to make you better. Not only did I not get better, I got worse. A lot…read more And quickly. Probility's set up is designed for maximum patient through-put, not care. After 1/2 hour with a therapist, you get sent to the "exercise area" where you see someone--a different person each time, so there is no continuity--who tells you what exercises to do. That is, when they're not folding towels or chatting with each other. But the exercises are clearly from a one-size-fits-all list. On my second visit I was told to do an exercise which made my pain much worse, on the spot. The next visit, a different exercise person told me to do the SAME exercise. Clearly they don't bother with anything as boring as documentation. On my final visit, when everything I was told to do made my pain even worse, I was handed a small ball and told to "find the place that hurts" and roll up against a wall. Really? DIY treatment??? And I'm paying for this??? My therapist--not the exercise person, but the one with a degree--actually stated that "physical therapy is a wave; you get better, you get worse, you get better again". *Wrong*. I've had physical therapy for various injuries over a lot of years. Previous PT always resulted in slow but steady improvement. Not once did I ever get worse through treatment. Until now. There is a pervasive attitude of indifference in the whole facility. Therapists chit-chat to each other, over your head like you're not even there, while they're working on you. Not only is it rude and dismissive, but I'm there because some part of my body isn't working correctly and that's what needs attention--not last night's baseball scores. Competent, focused PT can't be "phoned in". I told my doctor about all of this--and my decline was obvious--and requested a referral to U of M. It was granted immediately. There is a wait for U of M (vs Probility, who could see me a week from when I first called which now makes perfect sense) but it will be worth it for competent care and recovery. Stay away from these people. They do harm.

Top-notch service and care. I saw a chiropractor three times for a sore back without improvement…read more Nothing else helped either. But a rehab specialist here, Graeme, fixed me up in just a few visits. I strongly recommend him and the whole facility.

This organization seems more like a PT self service organization. Exercises are provided and it is…read moreexpected you can do them on your own. In my case I was on crutches so I had challenges and almost injured myself. Exercises can all be done at home so I am not sure what I am paying for. Sometimes a PTA is assigned and sometimes you will see a PT. The PTA was not as helpful as the PT. I will provide direct feedback to their management with the hope that nobody is injured in the future. I am hoping to find a different option for my money.

I have had both Occupational and physical therapy at The Redies Outpatient Center and I would…read morehighly recommend them. The staff is very caring and the therapists know what they are doing. The office is clean and the receptionist is friendly. The best part is no waiting to get in and they have a lot of different machines and equipment to use.

My mom has been a patient at the Redies Center three times in the last five years. The first time…read morewas for rehab for a hip replacement and it was fantastic. The second time was this past June when she was recovering from a gallbladder episode and that too went well. She had another gallbladder episode in Sept which necessitated the removal of her gallbladder and this time her time at the Redies Center was definitely sub par. We found out after we checked her out this week that they had been giving her an anti-depressant to "stimulate her appetite" which her regular dr then informed us has the unwelcome side effect of making a older person very sleepy. So no wonder once they started giving her that, she was unable to attend physical therapy which then created a scenario in which Medicare would not allow her to stay. She went from being fairly alert one week to being practically comatose when I came the next week. I truly thought she was dying when I saw her condition. Her friends who were visiting daily and keeping an eye on her told me that they were not showering her regularly and there were several episodes where they found her medication lying on the floor. I had asked the Redies to give me regular updates to let me know if there were any issues with her not participating in things and I never got one phone call. Then I find out they are discharging her for lack of progress. Well no wonder she wasn't progressing because she was basically being sedated. If I ever had to get rehab for her again, it would not be there.

Had a great experience with Ben, a true professional. He truly cares about your issue and works…read morewithin your limits to determine the best plan for your case. He clearly love his craft and works hard to ensure he's educated and advancing his knowledge base to help his clients. Worked with him for 6 weeks and by then end I made some serious progress. The place is immaculate and very well equipped. Everyone that works there is very friendly.

The lead PT there Ben Miers along with his staff are exceptional. I travelled up North to continue…read moremy physical therapy on my Achilles Tendonitis from excessive tennis playing during COVID. He and his staff listened well and provided me with excellent tools to help me stabilize my feet, ankle, and legs and treat my tendonitis with great professionalism. Also, Ben was a great conduit to help refer me to a foot & ankle physician and even reached out to my physical trainer to synch with them so I was assured a successful rehabilitation. Excellent work and I highly recommend!