1. Michigans Best Deck Builders

    1. Michigans Best Deck Builders

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    Waterford Township, MI

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    Michigans Best Deck Builders

    4.2 (12 reviews)
    Open 8:00 am - 6:00 pm

    Services - Michigans Best Deck Builders

    Deck construction

    Deck repair

    Deck replacement

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    8 years ago

    Great job! Very happy, special thanks to Warren and Tom

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    Review Highlights - Michigans Best Deck Builders

    Once we got home, Aaron came out and we had a couple of touch ups for them to do, no problem.

    Mentioned in 7 reviews

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    Custom Deck Creations

    Custom Deck Creations

    (4 reviews)

    Custom Deck did a great job on my new deck. I had a complete tearout and replacement of my old…read moredeck. They went through all the pros and cons of material and construction options with me so I could make the best decision for my needs and budget. They also provided written documentation of how they were going to do everything - details on how the support posts would be set, on the structure, and on the deck boards, etc, many of which were beyond what the local building code requires. And then they were able to deliver on what they said they would do. The new support structure for my deck is rock solid, I swear I could park a truck on it. Good communication with me throughout the entire process. And the finished product is beautiful. I went with a composite deck material. While not the least expensive quote that I had, they were competitive. I went with them because I wanted it done right and last many years, and I fee that they were able to give me that.

    A classic case of over promising and under delivering. My job was filled with compromises and cute…read morecorners, which is is exactly what they said set them apart from other contractors. To be fair, the deck looks nice, but the process of getting there was rough. The experience started out great. Our sales rep, Tyler was a pro and the sales material he provided were super polished. We ended up choosing this company because of their promises about not cutting corners and extra details like the use of ground screws vs posts, joist tape, stainless steel fastener, etc. Unfortunately, after signing the contract and the initial email with all the alleged contact info, for all the necessary parties, the problems started. We were out of town when they started the job, but immediately upon arriving, we notice that the failed to lay down the commercial weed barrier under the footprint of the deck. Frankly, i would not have even noticed, but for the fact that giant weed was growing out of the gravel they laid down. Moreover, the gravel they did lay down was super uneven and they left giant holes where the posts I removed were located. To be fair, I did the demo myself, but they supposed came out earlier to check on the site and they made no mention about filling in the holes where the posts were. More annoyingly, when I called them on the lack of the contracted weed barrier, Jason, our PM, tried to convince me that it was not necessary. I immediately, mentioned the weed I saw that brought my attention to issue. Moreover, his attitude was dismissive and patronizing. Next, when the framing started in earnest, I was surprised that they sent out a single guy named Dan to build the entire deck by himself. Dan was a total pro, but with how nice the operation presented itself, and the size of some of the boards, you would expect at least a two man crew. Also, early on, it seemed pretty clear that the crew that installed the ground screws, had limited communication with the guy who was actually building the deck. After the first day, it turned out the several ground screws needed to be reinstalled and they ended up leaving at least two in the ground without capping or covering. Even after reinstalling the screws, it would later turn out that a few of them were not plumb, which would create issues later on. Finally, after the framing was completed, it turned out that the space between the joist were a foot too wide so they failed the city inspection. In the end, they had to rip off the entire top of the frame and redo it. Moreover there were about a dozen 2x6's with huge nails were left on my drive way for several weeks. Once the frame got approved, the Trex went on pretty quick, but likely because of the delays, several fasteners were missed, the bench boards were crooked. More glaringly, they failed install the promised structural screws that fastened the joists to the frame (despite promises to do the same) In fact, we had one joist, (the one where they had to reinstall the ground screw, where the the frame was basically floating over it. Also, with one of the ground screws not being plumb, the joist was not sitting flush on the footing, More annoyingly, when we initially brought up these issues to CDC, they first mentioned how they had new processes to avoid these issues in the future. Little good that would do me. Next, they mention the "lifetime guarantee," but why not get the job done the first time? In the end they ended up putting shims to fill in the space. Here's hoping no issues will come up, because reaching people was also a bit of chore. Final gripe, the job site was a disaster for the several weeks it took for them to finish the job, tags were left on lumber, despite the job starting in July, we still have unused Trex sitting on my driveway. Also, the Bagster (rather than a dumpster) they left on my drive was was left on my lawn as well. I had to personally move it to save my grass. Overall a rough experience and a company that I cannot recommend.

    Deck Men

    Deck Men

    (10 reviews)

    Very good experience. Jon came out walked me through the process and followed through with…read moreeverything he told me, his crew are a bunch of good guys that do great work very polite and skilled. I got to say I was worried never had hired a contractor before was worried about getting ripped off but Jon was a great decision deck came out great and done in a timely matter.

    It's difficult to find a good contractor for home projects. To get our deck refinished, I contacted…read morea couple of companies that either never returned my call or were very slow to send me quotes or even general information. I couldn't understand why? I want to spend money with them, but no one wanted to take our money. I came across Deck Men's advertisement in one of the local coupon books, left a message and received a call back the very next day. I believe it was even over a holiday weekend. I received my quote within another few days and we were already looking at colors by the end of the week. They were very responsive to our questions and extremely helpful. LThey completed the job within the time line they committed and did an excellent job. The owner was also very helpful in answering our questions about other repairs that didn't relate to the current job and giving us free advise. In completing the job, they were supposed to leave the extra paint with us for future touch up work, but they forgot. One call in and I had the extra paint waiting on my porch in about two days. They were slightly more expensive than their competition, but you get what you pay for right? We paid more, but received excellent customer service in exchange.

    Michigans Best Deck Builders - decksrailing - Updated September 2026

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