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Recommended Reviews - Micklegate Post Office
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7 years ago
I use this post office regularly. Tonight I walked there (in the wind and rain) with a large, awkwardly shaped heavy parcel & some smaller ones. It was close to closing time but I saw on Google they closed at 5.30, so I decided to rush down. Got there at 5.23 and the shop was closed. There was a lady inside so I knocked on the door, hoping I could leave the parcels there overnight & come back in the morning to pay if necessary. The lady opened the door but was very bad tempered. I said I was really sorry but I thought they were open until 5.30 and it would be hard to get this parcel home again. I explained I had smaller ones too. She took me to the counter, then said my big parcel wasn't wrapped properly and wouldn't be taken(I had used a bin bag because of it's size, but it was taped up firmly and labelled properly with extra padding). I said ok I would buy 2 large jiffy bags and wrap it in those. She said no I should use tape to cover it completely. So I start taping it up. Then she says "it's 5.32 now" and just stares at me. I said "Do you want me to just go? Shall I pay for the tape and leave?". She says "yes ,I'm going to miss my bus now" so I left £2.50 on the counter and she escorts me out of the shop. So I'm left with all of my parcels and £2.50 worse off. I'm also left wondering how she could be late for her bus when she wasn't meant to close until 5.30 - unless of course, she shut the shop early to go home early. That was definitely the impression I got. The whole thing was just totally unnecessary and rude. Some manners and listening skills would have been appreciated. I won't use this post office again now. read more
18 years ago
I had to add a review for Micklegate Post Office as the staff are so friendly, it's pleasure to go in. Sadly my local village post office succumbed to the recent closures, I believe this was earmarked to close too - I could be wrong here - but was one of only a handful saved due to pressure from residents. The staff no matter how busy, are always pleasant and helpful and never, ever huff when you ask for proof of posting! I make a diversion to post anything from here. read more
15 years ago
Staff always incredibly helpful and friendly and especially kind to my little boy. He loves coming in here!
9 years ago
I am afraid I have to agree with the experence of the lady in 2011 as my experience has been similar. The lady who I understand to be the owner of this post office has a brusk & unfriendly attitude towards me, which has occured over the last year or so on more than one occasion - I might add that her cold attitude has also been extended to my husband on occasion. This last recent time, I was really quite upset about it. I am at a loss to understand why she has this attitude as I have always been very pleasant to her and my husband and I have put hundreds of pounds of business their way over the years. I trade on Ebay and have purchased mailing boxes and stationery from this shop as well as the eventual Royal Mail & Parcel Force postage. We make it our business to support local & small businesses and very surprised that a small post office is not more appreciative of what we are trying to do. I hope the lady in question reads and takes note of these observations and bears them in mind for her other customers, though for my part, I regret to say that I will be walking a little further on in future and take my business to the main post office in York. read more
15 years ago
The staff here, I have been told, are really friendly. Experience leads me to disagree. They are only friendly when you give them your money. I have to use a smartstamp system at work. When using the special delivery smartstamp, you have to take parcels to a post office. Micklegate is our nearest one. Well they don't like that at all. I have had them blatantly fiddle their scales (the further towards the front you put a parcel, the more the scales will say it weighs, see the physics of levers if you don't get it), forcing me to re-print my postage (and pay for it all over again) and on another occasion, after having to carry over 6kg of parcels to their post office, I have had both members of staff categorically have a go at me and refuse to give me any assistance because they claim they aren't getting any money from the smartstamp. With a bad back I had to trudge back to work with these parcels and ended up sending them by courier. This is incredibly short sighted of Micklegate staff, as I have no control over where my employer buys postage from, but I CAN control where I buy my own postage, and having my own business on the side it was handy for me to be able to post things here. I now have withdrawn my custom, as they're only nice to you at Micklegate when you're paying them, but when there's no witnesses they'll show their true colours. I recently found out they've even been in the papers for this behaviour. If you want real service, go to Lendal post office. read more
More info about Micklegate Post Office
95 Micklegate
York YO1 6LE
United Kingdom
Directions
01904 622059
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Visit Website
http://www.postoffice.co.uk
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13 years ago
What lovely ladies in the post office they are staying open longer today to help people who can't use Lendal because of the strikes. So generous thank you! read more









