If I could give this place zero stars I would. The people that work here are terrible and they lie to you. Had an appointment with Dr Parmalee a month ago only for them to tell me when I got there that he was out on medical leave( yeah right probably on the f golf course) so I rescheduled with someone else and on my way up to Madison (coming from New Haven) I called and said I was running a few minutes late. The lady responds and says "we give you up to 10 minutes after your appointment time" so by 2:10 so was good. I get there at 2:10 only for them to tell me "it's 10 minutes or after" hahaha what a joke. Dr Parmalee your practice sucks you better retire early. I will be searching out another general practitioner someone who values me as a patient and customer. Middlesex Madison gets the big ! read more

Terrible staff, I followed Dr. Parmelee from Guilford as well only to now have to find a new primary. I drive 40 minutes to get to their offices, and get they're 11 minutes late, to have the receptionist tell me they have a 10 minute cut off. The lobby is empty, and I have now fasted for blood work only to be turned away. I remind them how three weeks ago my previous appointment they were 15 minutes late or even how they made me talk on the phone three times the previous day to try to switch the appointment to a virtual visit even though they came to the conclusion that I needed to come in person for the bloodwork... it's just plain sad but either way I'm moving on. read more

No Care here. Merideth Carnelli APRN orders test for the wrong body part. WASTE OF TIME HERE. Don't put your health in there hands

I have never ever dealt with doctors and nurses who have been so rude before, with no morals, courtesy, respect, and understanding humans situations and trying there best to help you out. They implied "we can't help you, figure it out on your own" I'll never go back there again. Totally unprofessional, and careless. If you're gonna be a doctor you should have a heart with care and kindness behind it. read more

This company has by far the worst office staff I have ever encountered. I have been a patient of Dr. Parmalee's for over 12 years and followed him to Middlesex when he left Guilford Internal Medicine because we had established a great patient/doctor relationship over the course of that time. Today I called to schedule a DOT physical which needed to be completed within the next 35 days which I thought should be ample time, but I was told they could not get me in until mid May!! (That's 2 month's so you don't have to look at when this was posted) The woman on the phone said she could help me find someone who would do the physical, but I obviously declined and will now change my primary care and go somewhere else. It's too bad people are just a number and a dollar sign to the Middlesex group. (This review is strictly based on my interactions with the office staff*) read more