A friend was admitted for a triple bypass. Thankfully, the surgery was a success…read more The care given in the ICU and in the regular floor was great. Nurses were caring and attentive. The doctor was personable and skilled. The facility had a convenient parking garage and the rooms were small but functional. Our friend had nothing but praise for their life altering visit.

Quick answer is most of the staff seem lazy or they have that "it's not my job" attitude. My mother…read moreis really sick and is in and out of this hospital quite a bit. When you first get to the ED you have at least a 2 to 3 hour wait before you get taken back (my mother mostly goes back right away because like I said really sick). After they accept you back to the ED you sit there for another 4 to 10 hours or longer until there is a room available. Once you get a room is when you really start to see this place in action. My mother once spilled her water when she was trying to take her pills for breakfast. I didn't arrive until after lunch was served. I noticed her sheets were wet and started asking questions. Her roommate told me she did that at breakfast and when asked to have it cleaned up the nurse said I'll have to get house keeping that's not my job. Appearantly, left and didn't say anything since it was still wet when I got there. Another time she dropped her pills on the floor and when I mentioned it to the nurse practitioner she argued with me that they were not even given her the drug I said that it was. Fortunately I keep the pill I picked up off the floor. When I showed it to her she acted shocked and said well ill have to see who is letting this happen. Left the room and didn't see anyone for the rest of they day. I know staff is short (my wife and myself work in Healthcare), all I ask is to do your job. I can go on with stories like these from this place. Unfortunately, nothing can br done since mercy health bought up almost all the medical facilities around this area. My recommendation would be if it's non-emergency and you can make it to Cleveland you will be better off.

The staff here is so wonderful! Kind, caring and amazing at what they do. I have been on and off of…read moreanticoagulants most of my life. Never have I experienced the level of care I receive here.

DO NOT come to this ER. had an ultrasound at 11:00pm sitting in the waiting room with no results at…read more3:10 am. just asked if a radiologist was here because its been hours. the answer, "yes but they are off site we don't know how long it will take. " thank God no one was dying

This place is the most TERRIBLE hospital EVER!!!! My Mom had a major surgery and they wanted to…read moresend her home with low oxygen levels (dipping into the low to mid 80s) then they got her put on oxygen and her final day in the hospital, she was completely ignored, no one would come to her aide when she used the call button and completely ignored her all day long. They eventually turned her call button completely off no one could call for help. When she was out of surgery, she sat in recovery for over 7 hours and they wouldn't let us see her! She was the first patient in for surgery and the very last to leave at night to go upstairs. They wouldn't even let us back to tell her we were still there and just check in on her! I've never heard of a hospital doing this. They claimed she was sleeping the entire time which we found out later to not be true. When she was sent home, they timed the oxygen delivery so it was dropped off BEFORE she got home and no one would come to show her how to use it. (She's never been on oxygen at home before) We had to scramble and call around to people we knew that have used oxygen for help. Thank God we had a family friend that knew how to use it! They also don't know what a CLEAR diet means. Who gives a patient tomato soup when they're on a CLEAR diet??? The nurses are all pretty much incompetent and useless! She wasn't even given her prescription meds when she was in the hospital! I am glad I no longer live in Youngstown as I would refuse such horrible treatment from the rude, ignorant, incompetent staff at this sad excuse of a hospital! Stay away from this hospital at all costs! They're absolutely horrible and have zero bed side manners!

Went into ER with crushed spine. Everyone was busy watching Michigan/Ohio State football game…read more Huge TV was placed in desk area. Took several hours to transfer me to Belmont Hospital because of lack of equipment for diagnosis. Things improved after game was finished However, this was not as bad as Belmont ER. For that review, see Belmont website.

Horrible. The e.r. Will allow people to suffer hour after hour. My son came in with kidney…read morestone. Crying out to me "mom. Call the nurse, please help me". You're so helpless. Hours went by before any pain medication was administered. At least 7 hours. All the time you can hear others crying out for help. I can't imagine you would allow an animal to suffer like this. He was , however treated very well after admitted to floor. Thus the 2 stars. I will need to assess where I can go on the next emergency.

January 23rd at Youngstown ER I was assaulted with a needle three times by Alexandra McClug's…read morenurse. Then emasculated by nurse when she whispered I was "yipper". Blaming me for being dehydrated and involuntary twitching. Have a serious infection requiring medical treatment and left with trauma and shock. This created HPA axis damage, Glucocorticoid receptor damage and immune system damage. Today I have all the physical evidence and irreparable damage to all major organs. Breaking blood brain barrier and in my cytoplasm. Also in bone marrow. Was a worker with disability and financially independent before that day. Now unable to work for 15 months draining my father's (Vietnam vet purple heart bronze star 41 years at GM) retirement fund. If Alexandra McClug is your physician run, run, run away. HIPPA violation when revealing blood and urine screen in front of my mother. My father is the only person who has written person period! Ethics violations, malpractice, gross negligence, and Medicare fraud. It continues to happen everyday because health care workers get away with it everyday. Acting with impunity. This is not a conversation, discussion or debate. It's facts with physical evidence and a CALL TO ACTION don't become a victim of No Mercy health

The downtown hospital is filthy, they are understaffed and rude. The staff made me feel like I was…read morea burden and so I was hesitant to use call button for anything. They admitted me and I received medication I could have taken at home and was not even there 24 hours before they discharged me with the same meds I took there and no improvement in how I was feeling and I had pneumonia. The managers treat the employees like they are beneath them, their training is poor and I personally would not take my dog there.