Music Connection is a small town music store with quite a wide variety of equipment available in…read morestock (for such a small store). They cater to small town and beginner musician's needs with the products they carry in stock. Meaning they don't have many high-end products available. I don't fancy myself an expert musician, but I'm not a beginner either. I mainly play acoustic guitar and keyboard, and they don't have very impressive products for either. You definitely won't find a Taylor or a Martin in stock. They have some decent electric guitars and basses (if you're a Fender person), but as a whole, I describe it as they just cater to beginners. Their staff aren't the most friendly people in the world. They're not outright rude or anything, but they don't really go out of their way to make you feel at home in their store. I more so get the feeling that they can hardly wait for me to leave. They do have some band equipment there (trumpets, saxophones, clarinets, etc...) and a lot of accessories for them. My expertise goes out the window when it comes to that stuff, but I can say that my wife got her clarinet serviced there and gave them special instructions to do a few things, including replacing the pads, and they didn't. If I remember correctly, they didn't even clean it up very good. She was not impressed at all. For the most part, I stop in for emergency needs only. I can't afford to shop there otherwise. They're prices are reminiscent of convenience store markups! Example. I bought a set of GHS Boomers electric guitar strings from them yesterday that cost me a whopping $7.45! If I had the time to wait for shipping, I could have ordered them online for $3.89 and easily could have bought them for that lower price at a larger store. All that said, they're convenient when you need them, but you definitely pay for the convenience!

The service here is impeccable. If the store doesn't have the music you're looking for, they can…read moreorder almost anything. The employees are very knowledgeable and helpful. The service department works very quickly. I have been a customer here for 11-12 years, and the employees go above and beyond, especially the store manager, Vanessa. I could go on and on about how great this store is!

We have been a customer with Rieman Music for a number of years as our kids explored being members…read moreof their school band. Most recently, the staff at the Urbandale store helped us clean and repair our Yamaha Clavinova. They were friendly, fair in pricing and gave unexpectedly speedy service. Ron and his staff explained the process and were upfront with timing and pricing. He even made sure that we got our unit delivered back to Ames. We have had similar good experiences with the Ames location. We will definitely return to Rieman Music and would recommend to the store to others.

Knowledgeable, friendly staff. Nice store and reasonable prices. They call with repair estimates…read morefirst and will find whatever you're looking for.

I deal with Rieman Music on a weekly basis. I've purchased instruments for percussion, school…read moreband, drumset, piano, guitars, sheet music and more. Their sales staff and repair staff are all experienced musicians of multiple genres, which allows for a knowledgeable resource for multiple questions. They have quality brands to choose from: Yamaha, Vic Firth, Ampeg and much more. While many go online now order, Rieman Music is aware of this trend and gives you fair and competitive pricing, saving you the shipping costs and a set up service to get you going. As a school purchasing equipment and having needed repairs, their weekly service is an essential part of the efficiency of our operations, and is a value you can't put a price on! If in the market for an instrument, repair, or accessories, Rieman Music is always my first call!