I've been a long-time State Farm customer and had great experiences with other agents in the…read morepast--especially the downtown Middletown office. Unfortunately, my experience with this agency has been frustrating and disappointing from start to finish. I called to cancel my auto policy and was told by Steve that I needed to send over the Declaration Page from my new insurer before they could cancel. I did as requested. I followed up with Michael to confirm it was received, but never got a clear answer. After waiting four hours, I called State Farm directly, and they canceled my policy immediately--no declaration page required. On top of that, when I first received my quote from this office, it included information for a completely unrelated household member I never gave them. That's a serious mistake, and luckily I caught it before proceeding. I went with this agency because of the positive reviews, but after interacting with three different reps, I can confidently say I won't be coming back. I'll also be sharing my feedback directly with State Farm corporate. Just a heads-up to others--be prepared for unnecessary runaround and inconsistent service.

Stephen has been extremely helpful getting us all set up with insurance. He made this process very…read moreeasy.

I have been with this agency for so many years. Jose was my agent and is great to work with. When I…read morewas getting ready to move to Pennsylvania, I was afraid I would have to find a new agency. I was so happy when Jose told me that all I would have to do was change agents. Now I have Tina, who is just as wonderful and caring. This agency will work with the client as to what is best for their needs. And what a wonderful surprise for my birthday. A beautiful picture of the best agents. Thank you!! And thank you for always watching out for me. I truly appreciate all of you.

After hearing that State Farm is the only mainstream insurance company offering insurance on…read moredrones, I called customer service to ask some questions and I was automatically transferred to this office. Since drone insurance isn't a common request, I figured I wouldn't get answers until someone researched it. Jose was knowledgeable about drone policies and took the time to explain everything to me. He gave me a quote and was in the process of setting up the policy when he called me back and said it'd be cheaper than he originally thought (I appreciate his honesty). Jose was great at communicating with me and called to keep me updated every step of the way. He had my new policy active the same day that I called. He was thorough in explaining what I needed and didn't need. He went out of his way to be polite and courteous to me. I was able to purchase this policy from start to finish without even needing to go to the office. He made it very easy and was a pleasure doing business with. He is an asset to State Farm.

I have been doing business with Margaret Klarl at State Farm in Croton for over 15 years now, She…read morealways goes above and beyond to assist us. Margaret, Mike and staff truly are the best. They are always professional, so polite, and truly genuine. Grade A office! Thank you. Gina G / J&G

Margaret Klarl from State Farm Agency in Croton on Hudson, NY provided to me with clarity, kindness…read moreand patience all the information I need in order to make decisions that are responsible and make sense. Thank you very much for your professional approach to business life. Cristina Guler

We have been with Walter Rose Agency (formally Tuthill Agency) for about three years now and have…read morehad really great experience from understanding our policies & pricing (we use NYCM) to working out unexpected life incidences. Our agent John is so caring & kind. The other reps too handling calls are personable and everyone just make you feel like it'll all be ok; which it has been .. We love that the policies we have are affordable and easy to pay for online too. And the price increases have been so small (if any that I can remember)yearly that they are too nominal to mention .

From my personal agent, Douglas, to Lorraine, a customer service rep, Hutchings Agency staff is…read moreright there with you every step of the way. I found myself in a rental car reimbursement situation that Lorraine not only dug me out of, she called almost every day to update me on the progress. They are honest, transparent, and they try really hard to help you out as much as possible! I have multiple policies with them and can't imagine my business with anyone else.

Awesome business. I work w Doug Jr. He is very efficient and knows the business inside and out…read more Constantly keeps contact and updates me on specific policies if there are better more cost effective solutions. I highly recommend these guys if you want the best price and personalized customer service.

Two thumbs up for the Bryan Insurance Agency. I've used this agency for all my insurance needs for…read morethe past 5 years now. Every member of the Bryan team has been professional and courtrous. I wanted to share my most recent experience. My wife and I were just married and being she was from out of state she needed to get her car registed and insured in NY. When we contacted the Agency they were immedietely there to help and had my wife added to my policy within minutes. The quick turnaround by this staff helped make the transition for my wife and I very seamless and stress free. They even helped her with step by step instructions on how to get her car registered and her title transferred through the DMV. It is this kind of customer service that keeps me with the Bryan Insurance Agency.

We've only ever had great experiences with this agency. They are very professional and always…read moreavailable to help out. We've been with this agency for six years now and don't have a single complaint about them.

My accountant of many years retired after last year's tax season. I looked for someone local and…read moreheard good things about this one. I called and found them to be very professional, welcoming and helpful. They were able to knock out my tax returns very quickly. They are very customer oriented and know their business. I look forward to going back next year. They will now be my go-to people. I don't think you can go wrong by using their services.

Service all year long. Not just at tax time. Small town atmosphere but first rate in service.read more

They have great rates, service, and a friendly staff. They are always helpful when I call.read more