We were in an accident a thousand miles from home, and our car was taken to Mill Run. We could not…read morehave been happier with the service. Lee, the owner, hunted down parts that were on back order and even delivered the car to us. He worked with both our insurance company and the rental car company, and kept us up to date on the repairs. The repairs were superbly done. I wish I could give Lee and Mill Run more than 5 stars!

From the owner: Mill Run Collision Center offers auto paint, auto body repair and service, body rebuilding and…read morecustom painting. We have been serving the community since 1985. It is our commitment to deliver quality work at an affordable price. Call us today for more information.

When this was bob's garage very trusted. The new guy Johnny that owns it is a rip off liar and…read moreshiester. I have a relative that teaches at votec and teaches how to conduct car inspections. My husband fixed a friends car per inspection book and Johnny lied and said it had to another gauge metal to cover rust which is a complete lie. charged him $300 to fill rust. This is not the only time. My friend is older and wants to just leave his car off and lives close enough to walk home. My husband also has an inspection license but does not have a licensed garage. Keeps it up in case he ever opens one. Every time he does anything even if it doesn't get fixed he charges by the hour. Like the wiring that needed fixed and instead just cut a bunch of them and tied them up. But charged him an astronomical price not fixed. GO TO ETZELS up the road on 19 trusted, reasonable, professional. If you have a diesel go to Steveo's.

Eddie Miller and Matt Clark were very friendly, courteous and extremely helpful in assisting me in…read morepurchasing my new 2025 Ram 1500 Warlock pickup truck. Never once was I made felt pressured into my purchase Eddie and Matt worked closely with me, answered all my questions and offered me a fair value for my trade. That is why I've purchased my last 4 Vehicles from Hume's and exclusively use them for servicing them. Rod and Mike in the Service Department and Troy in the Auto body Shop have always been fair, straightforward and honest when providing great service. That's why I recommend Hume's and have been a customer for over 35 years.

TERRIBLE, TERRIBLE, TERRIBLE, THE WORST EVER, for 7 months to fix a water leak and still hasn't…read morebeen fixed, they give me excuse after excuse, they keep my vehicle weeks at a time and give it back with the same issues, management was VERY RUDE and was of NO HELP and Matt Clark was VERY RUDE and NO HELP and he called me a liar. On top of that i was told to get a gold fish for the puddle from the leak, they scratched my paint, lost clips for my carpet that they couldn't replace, dumped my floor matts on the seat, and the list goes on and on, for those reasons i will never get another vehicle at humes and would not suggest anyone else does. Had to take my jeep to gary millers to be fixed, they had no problem fixing it and matt clark had no problem telling me to take it else where to be fixed

I was involved in an accident on 5/13/22 my car had to be towed and stored by great lakes towing…read moreand repair it was towed and stored in a back corner out of view of cameras not secured inside of the fenced in yard and in the 2 nights I was in the hospital my 4 amplifiers were stolen my sundown nightshade 15 was stolen and then I was offered a deal wear I agree to commit fraud to cover $650 by telling progressive I paid the $650 and Jacob would tell them I paid the $650 so progressive would reimburse me for the tow and the rest would be paid out pocket of pocket progressive said don't do that it's fraud since then I'm writing this review on 7/11/22 it's been almost 2 months and great lakes towing will not give progressive their garage insurance information this is very unprofessional in the picture you can see my car in a back corner behind another building the main garage is about 100 yards to the left out of frame in the picture

From the owner: Auto repair and towing servicesread more

I have been coming here for years now. They are great. I know if I have an issue they will provide…read morean honest estimate. The people are super nice and their dog is the sweetest girl. As others have mentioned, they are very busy and you might not get an appointment right away but that should give you an idea of their quality work. My most recent service was great and at a great price. They found and fixed what was wrong faster than I had anticipated. I would highly recommend them.

Quality diagnostics and excellent work. They're always busy so appointments may be a little…read moreextended, proof for me of very high quality work. Highly recommend.

After dropping over $5,000 on February 06, 2026 to have some "issues" fixed I was back less than…read morefour hours later the first time it died at the end of my drive way due to the gas line not being hooked up. Then it was back again one month later with another issue after my 2020 Dodge Durango was in their possession for three days. First time I had it on the highway the check engine/start stop warning lights (SEE ATTACHED PICTURES) lit up my dashboard and the engine was sputtering and pulling. Called Harrell Automotive the next day and they ran a test on it and said it would be another $850.00 to now replace 6 spark plugs. After receiving the invoice after the job was supposedly done it was $999.95 owner discretion of "supposed" work done. Average price to change 6 spark plugs is approximately $650.00. Fast forward to March 22,2026 I have had my Durango back in my possession for twelve days and when I drove it past 50 mph same issues happen again, and same EXACT diagnosis (SEE ATTACHED PICTURES). I'll let fellow customers decide but I do not deal in coincidences, especially the same exact diagnosis. All of this was after Michael(Owner) reached out to me and asked how we could rectify the situation after leaving a negative review just two weeks ago. I gave him the benefit of the doubt but same diagnosis in less than a month, makes a customer wonder was there even work done or was just an invoice written up? No one will ever know because we as customers do not know what goes on behind the garage walls. There is always an excuse "when a vehicle breaks down it can get expensive" Always have an answer for everything. Their mechanics must eat real good at the expense of their customers. They say they treat us like family, I would not want to know how they treat enemies. How does someone's vehicle have more problems after Harrell Automotive has possession of it? I am from Erie born and raised and I do not like people who come here and overcharge for shotty work and then have the nerve to call us family. They say in their commercial that they will wash your car for free and they will do the job RIGHT THE FIRST TIME. Fellow Erieites PLEASE read and listen to my review and do not give this company your business, there are so many other GREAT HONEST garages in town that deserve your business for a fraction of Harrell's cost. Do yourself and favor STAY AWAY and you also save a lot of time and money. He doesn't care about us local people anyway. He is not from here he is just looking to pad his pocket book get a nice retirement check out of us and move on with his life. Finally pictures and diagnostic do not lie, I urge everyone to buy themselves a personal vehicle scanning tool. They pay for themselves UPDATE I received a phone call from the owner this morning on March 24, 2026. He told me I was blasting him, and then I received three text messages from his wife, Recommending I call the owner and apologize, for what? My still disabled vehicle. Here is where they are dishonest and I attached the texts to my photos (SEE PHOTOS) and I will quote her word for word. "In Brian Cohick's case, the "owner discretion" he refers to is Michael's charity to a disabled Veteran and Brian did not pay any portion of the $999.95". Ok folks here's the truth why I did not pay because the owner called me on my cell phone asking me what could be done. I said fix my vehicle and I do not want any more lights coming on. He asked me to take down my original review in return for the work that was supposedly unrelated to the $5,000 I gave them a month prior. According to Harrell Automotive spark plug and wiring repair costs $999.95 HAHA. As for her closing statements about honesty, I was honest when I removed the initial review and was a man of my word until the same issue and diagnostic came up (SEE PHOTOS) in which I informed Michael if it does the review will go back up, again I am a man of my word. She also states that it's not uncommon for more problems to occur after fixing another one, REALLY? After the initial $5,000 I gave them it's not uncommon for another $999.95 issue to occur (work performed in exchange for removal of initial review). She also stated we stand behind our work, first we will hit you with $5,000, then a week later oh $999.95 spark plugs? HMMMM interesting. Anyone in Erie who let's them touch your vehicle and have not read all the reviews, good or bad please read them all. Fair shake. But do not say I didn't warn you. Lastly please look at all the pictures I have attached carefully and think about your decision. Erie Strong!!!!

This place loves to oversell. You don't need your brakes cleaned, you don't need your air…read moreconditioner cleaned, you don't need fuel injection cleaning service. If you see BG on your invoice, you got ripped off, there isn't one manufacturer of any car made that recommends their services or their additives, in fact many manuals advise AGAINST additives. Follow the maintenance schedule in your vehicle's owner's manual. If the service they are recommended isn't listed, then you don't need it.

My wife had to pull over after our SUV oil filter failed. I got a recommendation from Etzel's…read moreAutomotive to call Pioneer. Nothing beats using a local business: he knew exactly where my wife was located based on the business name and quickly got there to take care of the towing before she got too cold. Thank you for the great service today!