Based on my experience, I would not recommend this daycare.
My 2 year old son was repeatedly labeled as a "bad" child and was even described to me as possibly being autistic because of his behavior. As his mother, I took those concerns seriously and spent over $300 to have him professionally evaluated. The results showed that he is not autistic, he was diagnosed with a speech delay. Despite receiving those results, the daycare continued pressuring me to put him in ABA/behavioral therapy, which is designed for children with autism, instead of recognizing and supporting his actual diagnosis.
I also pay $120 every week for my son to attend speech therapy because I am committed to helping him communicate. Instead of working with him and understanding that he cannot always fully verbalize his thoughts or feelings, I felt the staff became increasingly frustrated with him. They also encouraged me to enroll him in soccer because they said he was "too active," rather than using appropriate strategies to manage a normal, energetic 2 year old.
The way my son was treated was heartbreaking. I witnessed his teacher, Ms. Zavar, grab him forcefully by the arm and push him into a chair. He was frequently buckled into his seat because he was "too active," sent to the director's office, and I received calls almost every day asking me to pick him up before noon.
After hearing constant accusations about my son's behavior, I requested to review the classroom video footage. What I saw was very different from what I had been told. The videos showed my son spending much of his day buckled into his chair while other children played. I saw typical toddler interactions, other children bothering him, and my son reacting or trying to defend himself. I did not see the extreme behaviors that I was repeatedly being called about.
When I pointed out that the video did not support many of the accusations, I felt my concerns were dismissed. Rather than acknowledging what the footage showed, it seemed like the staff continued looking for reasons to justify how they were treating my son instead of taking accountability.
A 2 year old with a speech delay deserves patience, compassion, and guidance, not to be labeled, physically handled aggressively, repeatedly restrained in a chair, or sent home almost every day. I trusted this daycare to care for my child, and instead I felt like he was judged for being an active toddler who was still learning how to communicate.
After everything that happened, I requested a full refund, and Ms. Fazilat initially refused. However, after I contacted the police and informed her that I would be escalating the matter beyond her, she changed her position and agreed to refund my tuition in full.
Update: Fazilat continues deleting my reviews and blocking me from the daycare's social media pages after I share my experience. Deleting reviews doesn't change what happened or my concerns.
The responding police officer explained that criminal charges were not pursued because there were no visible injuries that met the legal standard, even said the video looks bad.
I was also told by a teacher that my son was the only child hitting others, but the video I viewed appeared to show other children involved as well. Despite my requests, I have not been allowed to receive or share the footage that would clarify what happened.
If the daycare believes it acted appropriately, I invite them to release the portion of the video showing only the interaction between the staff member and my son, with any other children protected for privacy, so people can draw their own conclusions.
I was repeatedly told that my child needed therapy, yet I did not feel the daycare was acting in his best interest. In my experience, parents were contacted about incidents before staff thoroughly reviewed the video footage. I have also spoken with other parents who shared concerns similar to mine.
I will continue sharing my experience because I believe other parents deserve to hear it. My goal is transparency and accountability. read more