If you are looking for a shop that does not honor the warranty they give you, or a shop that will hang up on you, or a shop that does incorrect repairs than this is the place! Trust me, go elsewhere. Less than 100 miles on my transmission and its full of metal. Do they help?? Of course not. If I can save one person from using this buisness than this post was worth it read more

Milex Complete Auto Care - Mr. Transmission - Transmission pain full of metal shavings with less than 100 miles - Auto Repair Near Me - Bolingbrook, Illinois

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They rebuilt my transmission and it would not shift correctly so I took it back for adjustments, while driving home it still would not shift correctly so I called immediately. I was told I would need to meet with the guy who built it. I called once a week for 6 weeks and kept getting brushed off. Finally I contacted corporate who told me they also had hard time getting a response. Last day I called they hung the phone up on me 3 times. They will not honor the warranty, said my car is heavily modified. If you call headers and a tachometer modified..... they had no concerns when they wanted my money to build it. Also I only brought it in for a seal leak, it drove and shifted fine, They suggested a rebuild. What business behaves like this???? Stay away, trust me Next step will be small claims court for my money back. read more

Milex Complete Auto Care - Mr. Transmission - "Highly modified" Ranchero - Auto Repair Near Me - Bolingbrook, Illinois

Where do I begin RIP to the father " chuck " , yes at one point they where good ... not only did I have numerous transmission rebuild by these guys all in the past , But these past few visits , I wish I would have never walked in the door , these guys screwed me over about $5000.00 in repairs on a truck , gave me a petty warranty , few days after the repairs transmission was in worst shape ! I would never recommend these guys nor should anyone ever walk through the doors . Once the son took over it was definitely over for that business , bad presentation, customer service was horrible , had no clue how to treat a past customer etc , not only repairs where bad but their hole agenda !!! Pls do yourself a favor never come here !!! read more

Wow where to even start. I work not too far from this place. I had to push my car to their shop(wasn't hard at all) but they said I had a fuel pump Issue and an wiring issue. a week went by no calls nothing. for a fuel pump! And a new battery, and a oil change..$600! cool whatever so I paid it. I told him it's been a week I've been walking to work it's cold, do you know when my car will be fixed. he yelled at me and said well you can come pick it up! I knew having it towed someone else on top of paying to fix it would've been lots of money. So I again I let them "fix it it". I came in a day later and he claimed it was fixed and I believed him. Well a month later we all know it's time to do edmissions tests, I told the the new mechanic that there was a new fuel pump he said there wasn't and that it looked very bad and was smoke coming out of it. He said from his experience of a mechanic he knew NOTHING was done. So I took it to another mechanic, same thing! Turns out chuck the dude who gave me all this attitude, yelled at me and lied died today: and the mechanic who told me said he had a reputation of doing that. Idk what to do though cuz I believe they are now closed down! But you can best believe I'm gonna sue them! I don't wish death on no one but These people have hit the karma they deserve cuz they are taking advantage of people! I've been homeless for the past year and to find this out man I'm soo soo mad! Rest In Peace chuck but boy did you screw a lot of people over! I've done some bad thing in my life but just taking $600 from someone who's homeless knowing they need that money. Doesn't sit Well with me. I have sooo much things to say but them closing down is the best thing that could've happened to them. Every single person working there were stressed out of their minds, and I get it but don't run a business if you don't really wanna do it, you end up screwing everyone paying and coming to your business waste of time and money! I have receipts and everything! if any of you are reading This me and my lawyer will be coming after you guys cuz I was nice to these people even when they were sooo soo rude to me. And all I wanted was my car fixed. that. is. It! Nothing more, nothing less! And now I'm w/o a car cuz they chose to go the easy route taking money from people doing the bare minimum! And I'm sure if they are reading this they know exactly who I am! read more

I'd never go back to this shop nor recommend them. The father & son come off very friendly and seem to be helpful at first. Once an issue comes up, not only they'll avoid your phone calls, but their attitude changes when you speak to them in person. Plus, they don't really provide you with accurate paperwork & warranties... Moreover, I also question their quality of work & expert advices. They do a "guess work" based on visual inspection without an actual knowledge or computer system for luxury cars. They kept my car for wks while I was paying for rental out of pocket. (Total $900+) Then blamed it on the Insurance company inspector for the delay. When I called insurance company to clarify things, I was informed by the manager who checked into call history/notes and told me no one had called to set up appointment until the day before my call. ??? When I informed Chuck, all I got was an excuse/made up stories. Initially, I brought my vehicle to the shop for diagnostic check & included a service paperwork from Cadillac dealership. However, Chuck claimed the issue was something else. Fast forward, after he claimed of fixing the issue ($2,300) I went the next day to picked up the car. To my surprise, not only the issue still existed, but the front fan was making noise. So I went to Firestone for 2nd opinion, which they told me coolant was low filled it up for me. Which made the fan noise disappear. The next day, when I informed Chuck & his son of the issue not being fixed, they told me to go back to the dealership for another diagnostic check. ($198) After being fed up, I decided to contact their corporate office and do another daignostic check in a different location. Unfortunately, corporate informed me due to each shop being individually owned they will not be able to accommodate me. They did contact Chuck to see what he can do for my inconvenience & the issue that still exists. But he never contacted me. Even if he did, I would not go back to him not just because I don't trust his work, but they ONLY give you 90 day warranty for parts they replace. For that reason I decided to leave this unpleasant review. I highly suggest to have 2nd or 3rd opinion before you decide to use this shop!! AND ASK FOR PAPERWORK ON EVERYTHING!! read more

Took my wife's van in because it seemed the transmission was slipping a little bit while the car was cold. Spoke the manager and he asked me to drop it off for a free inspection/test drive. Got a call a couple hours later and they were able to diagnose the problem. At this time there is a problem with the transmission but it is possible it may happen from time to time and suggested to hold off until it really becomes a problem which might be in a year, 6 months or never. Honesty goes a long way with me, especially when dealing with a subject I am not very knowledgable in. ie. cars. Thanks guys, I appreciate the honesty and will be back when and if the problem worsens. read more

We have been taking our family's vehicles here for years. Chuck is straight forward and professional. The crew here are a group that tells you the honest truth about your vehicle, lets you make the decisions, and stands behind their work. Don't take this the wrong way, but I will always take the car to at least one other shop first, I also make sure that I look up the parts and service that shops recommend before I go forward with service. I would do this no matter where I went for a repair. It is my vehicle and I am the one responsible for making sure that I understand what needs repaired and why. With that said, 9 out of 10 times, this is where my cars end up for service. The best thing about this shop is that's they tell it like it is, even when that may not lead to them getting the business. They will tell you up front what they can and can not do for you. The suggestion that I give is to listen to what they are saying and make your educated decisions based on that information. They will steer you in the right direction. read more

I have found my mechanic for life. Chuck is patient and honest. He takes the time and explain want is needed to safely complete the work. He went out of his way to find a part that would be cost effective. I would recommend Chuck and his staff to all my friends and associates. read more

My experience at Mr. Transmission in Bolingbrook was completely positive. Jim & everyone at this shop were incredibly helpful & honest with their pricing & the services that my car needed, which isn't always the case as a female coming to a auto shop by myself! I appreciate good service & honesty in my mechanic & I most certainly will be bring my vehicle back to this shop. Thank you very much guys!! read more

Never again! They were quick to take the car in and write up a quote that ended up costing more then what they said. They will take advantage of anyone that doesn't know about transmission work so be careful- very dishonest. read more

Bad business! After a lengthy wait to have my car looked at they told me my car would be ready for pick up on thursday. When I showed up to get the car it was still in pieces. One of the employes had the nerve to start swearing at me when I got upset because it wasn't done. And they over charged me! Please don't let these guys get your money! read more