Deposit Discrepancy - RESOLVED…read more Date of Incident: September 17 Location: Vero Beach Branch Subject: Deposit discrepancy and process integrity On September 17, I visited the Vero Beach branch to deposit $290. Unfortunately, the deposit slip was completed incorrectly, and only $190 was credited to my account. After discovering the discrepancy, I returned to the branch and met with the branch manager, who reviewed the available camera footage. The video confirmed the interaction but did not capture the teller's cash verification process and as the funds were counted outside of the camera's view(?).. The manager soon after reached out to me advising the overage was recovered and credited to my account. Thank you, to MidFlorida for respecting and responding to customer feedback. The manager restored my confidence fully moving forward.

great services And commitment to community Friendly staff and reminds me of visiting your local…read morebank

They save me from the grief of the IRS. And I trust them. Have used them for a couple of years…read more They may charge a bit more but my taxes are accurate.

I used their services 3 years ago and they did a good job. A few months ago, I emailed 2X without…read morethe courtesy of a response. I even called and spoke to an associate who quoted me $250 higher than my last return which is not complicated. Don't know what happened but their lack of courtesy and professionalism actually worked to my advantage since I found someone faster, more professional and more reasonable.

I had a wonderful experience with the entire staff. I gave them my auto and homeowners policies. I…read moregive them 5 stars and a huge thank you......

I had an auto policy through this office for a while until I was canceled because they didn't…read morebother to send me proper notification to renew. I was several days without insurance because of this. I was also repeatedly sidelined by them when I tried to talk to them to understand what was happening with my policy. No one wanted to communicate with me on the questions I had and I would be told they would call me back, which they never did. I had to call the corporate number several times to get the information I was looking for. In the beginning I used to think this was a decent company based on the pleasant experiences I had with State Farm but this office has, in my opinion, failed to uphold the company's code of conduct. Upon reflection on how I was treated in the end I have decided to never use this company again. "We have built a trusted brand by living our values and keeping our promises. Our customers expect us to do the right thing. We depend on each other to do the right thing. By holding ourselves to the highest standards, we can continue to be there for our customers, helping more people in more ways." - State Farm Code of Conduct 2020-

Terry is always accommodating and pleasant. Her husband not so much never returns calls .read more

I have beeb a customer of the Delgado Group for many years. I have had 3 different home insurance…read morecompanies go belly up in past years. The Delgado Group has consistently taken these situations in stride, making sure that all their customers have gotten new insurance without missing a beat. Of course, now all of us have had to go to Citizen's for coverage. Not such a great thing, Recently, Citizen's sent an "inspector" to check out my home. He declared my slow (internal) leak in the main bathroom toilet to be a "massive plumbing problem". So not true, but Citizen's declared they would not renew my insturance until it was fixed. Citizen't has a policy that they will not discuss any insturance issues with the actual customer. They will only speak to a representative of the insurance agency. Terri Delgado became my champion to Citizen's. She pleaded my case. kept in touch with Citizen's and reported back to me anything I needed to know. I so appreciated her support as we worked through this issue. I have come to realize that not all insurance agencies are equal when it comes to insurance problems. I am so happy I chose the right agency for me. They stand up and help you whenever they can. That is why I feed so confident in recommening their services to you. I don't think you will be sorry.

Have been using Jim Childs as our "tax guy" for years. We have never had an issue - prices are…read morereasonable. He takes the extra step to make sure his clients are happy and taken care of. We deal with Jim personally, our daughter was dealing with another staff member and did not get the same service or care that we have gotten. Phone calls were not returned and my daughter felt like there was a "don't care" attitude regarding her, (That person is no longer working there). Personally my husband and myself love Jim and know he looks out for us - when we are with him the time flies by and he takes the sting out of having our taxes done. I never have to worry with him doing them.

We have been using Jim for a few years now and I always know I have absolutely nothing to worry…read moreabout when he does my taxes. Him and his staff are amazing. Wouldn't go anywhere else.

He responds quickly, he's knowledgeable and honest.. he actually turned me away (I'm a travel nurse…read moreand needed to understand how out of state taxes and Florida resident status worked) instead of swindling me he gave me the facts and told me how it worked. That's solid to me..

Very nice guy. We had a lot of paperwork from buying/selling a home, vehicles and a lot more…read more Justin handled it all happily and quickly at a very reasonable price. I recommend him to everyone

A wonderful group of women that work to get you the coverage you need! Highly recommend!read more