Had the flu and bronchitis was having a hard time breathing walked in about 550pm said I was having…read morea hard time breathing and feeling weak they said they are closing they stop taken any patients. There was only 2 people in the waiting room and they where rude .... It seem every time I have been in that urgent care or lab there counter help where do they fine these people , all the other clinic they are nice and friendly and nice polite..

This practice is awesome. The staff is courteous and ever accommodating. The doctors are kind and…read morelisten to my every concern.

I came here for a doctors appointment for my foot. I was able to find parking easily and was in and…read moreout which I appreciated the staff at the welcome desks were very polite and welcoming in my doctors office. The front desk staff was very polite and sweet. The doctor treated me great I felt like a valued customer overall it was a very positive experience.

I have come here for urgent care a few times, but this time it was for ortho. The building was…read moreclean and welcoming, and the front staff was super helpful and directed me to the right suite. I love the big circles and the open stairs. I was able to locate the office and check in without any issues. The appointment was well done and was not delayed wihch was very nice, as well. Leaving was easy; no one was standing around lost, and there was smooth traffic flow. Not anyone waiting long for anything, nice. The X-ray tech was very nice and helpful with me and getting my shoulder proctioned iwth out hurting it.

I am here for rehab-and the staff tries hard but the higher ups don't give a crap about patients or…read morestaff. The higher ups tried to make a staff member come in and she has Covid. The supplies and meds are nonexisten. I have been here 3 weeks and they still don't have most of my meds. My family has purchased supplies for me and these are basic supplies. Yes this is all true if you love your family member take them somewhere else.

They charge $10,000 a month is Long Term Care and my aunt did not need to be there, even their…read moretherapy nurse said that. I had to take her out of there. They care about one thing only. Money, money, money. Do not send your loved one there!

It was great--until it wasn't. This company consistently…read morestruggled to schedule a caregiver for my husband. Due to the ongoing inconsistency, I scaled back services to weekend respite care only. Unfortunately, that also became unreliable, with repeated instances where shifts went unfilled. We went weeks without care, and there appeared to be little urgency or effort from the agency to resolve the issue or ensure coverage. I eventually suggested we pause services until they could reliably staff our case. After that conversation, I never heard from the agency again--no follow-up, no explanation, no attempt to reconnect. We were effectively abandoned as clients. If your loved one requires more than basic companion care, be cautious. Based on our experience, they may not have the staffing or infrastructure to provide consistent, dependable support.

Professional and compassionate!! I highly recommend this company, not only for their extremely…read moreloving caregivers but also for the communication with the office staff!

My husband had a doctor's appointment with the podiatrist at the VA, so since I was free from…read moreworking, I decided to take the trip with him. Trying to find a park is one of the most time-consuming things ever at this location! We did manage to find a park even though it seemed like we were miles away from the entrance. The part of the clinic we were in was clean and well managed. Customer service was great. They called him back shortly after we got there, so no long wait. The visit was informative and they took care of his needs. No complaints, everything went smoothly. We got lost trying to find the building his visit was in, but we found it in time for his appointment.)

We have been extremely pleased with the care received at this VA hospital. Now we know which…read morebuilding to use and where to park it's a breeze! Staff have all been courteous and more than helpful.

Caring, great facility, great staff from cleaning lady ....to nurses, doctors, admin staff, and of…read morecourse the physical and occupational staff. Just a great rehab facility .

Would have loved to keep my Mom here , however for the last 3 years she has been there there has…read morebeen large price increases. Every mid- December we have received a form letter stating prices will increase effective January 1st. Everytime I have asked Crystal ( lady in charge of the facility) if the price will keep going up every year and she says she does not for see it ... yet it does keep happening. Literally giving us 2 weeks notice before the monthly price increase. Yet they expected a 30 day notice to move her out. The letter is the same every year the only thing that's changes is the amount that is added. We are moving our Mother out because of this and also the uncaring and very matter-of -fact way management has handle this. The staff is good ... However the management is very misleading. So if you have a set amount of money you can afford DO NOT put a loved one here. They will keep raising the price every year. My mom had been there 3 years and there has been 3 price increase . The first increase only 3 months after me moved her in, and then every December since.

Response to Wellmore…read more More excuses the administration did not do their jobs. These issues are nothing to do with insurance.

They miss diagnosed my dad which lead to his death a few years back had to take him the next day to…read moreRichland hospital and that emergency doctor knew what was wrong just by me telling him the symptoms and said they gave the wrong diagnose. Came from across the street from doctor's office to have blood drawn. Walked in and was told very rudely they no longer take walk ins we had had to have an appointment and she would not make one for us. Loaded a handicap elderly lady back into car which they have to walk down a hill on either side of door for a ways to a handicap spot to get off the sidewalk. Called to make the appointment hand to leave message when they called back they had an appointment 15 minutes from the first time we walked in. And now have been here watching for over 30 minutes with no one else in waiting room. The rude lady was also helping a lady that didn't speak good English and she was so mean to her and didn't help her at all to understand what she needed to do. Also gave her wrong information about MyChart that I know for a fact was wrong. Can they be anymore disrespectful to an elderly handicapped or foreigner.

rarely leave reviews, but my experience at this urgent care was deeply concerning and needs to be…read moreaddressed. The level of unprofessionalism I encountered from both nurses and doctors was unacceptable. Their demeanor was not only rude but dismissive, especially toward patients with a history of mental health struggles or past medical issues such as substance use. Healthcare providers are supposed to offer compassion and care without judgment, yet here I felt the opposite--treated as "less than" simply because of my medical history. Every patient deserves dignity, respect, and proper medical attention, regardless of their past. To be spoken to in a condescending tone and made to feel like a burden instead of a human being seeking help is not just unprofessional, it is dangerous. If you or a loved one need urgent care, I strongly recommend looking elsewhere. No one should have to leave a medical facility feeling worse than when they walked in--emotionally or physically. This clinic urgently needs to re-examine its staff training, ethics, and standards of patient care. * GO TO PRISMA!! LEXINGTON HOSPITALS/URGENT CARES ARE GARBAGE NOW *