People in this office are terrible. Never did they jobs. Make a appointment but never show up. Call office number never get answered or tell you call you back but never call you back. Terrible agent. read more

Horrible experience! Joe is extremely unprofessional and horrible at communicating. I found an apartment listing on Craigslist and just trying to set up a visit was a mess! when I reached out he gave me a time (no address) I said it would work for me and heard nothing, the day before i reach out and asked the address. He emails said can you look at it now? I responded explaining how that does work then he calls asking if I can (doesn't read the email). Very pushy just repeating can you come today? i could not so he says I'll call you back. he never calls back. Morning of rolls around and I send another email asking if were still going to meet, I call the office leave a message with someone else. I get a call 15 mins after we were supposed to meet asking if I was there. How can I be there I never received the address ... he finally gives it me and says can you meet now. I do I rush there and call and he's not there... I had to talk to another realtor on the phone as I showed the place to myself. I call later that day to ask for an application- I receive an email with no Instructions. I fill it out and scan it. I wait a few day, and today I sent an email following up, didn't hear so I called asking if my application was received and he just says oh it's been rented..... this experience has been nothing but frustrating and time wasting. I would not recommend this company or individual to anyone. They're are plenty of professional realtors out there who would actually deserve a commission. read more

Do not rent from them if you can avoid it! I moved into an apartment with dead bugs in every window, that reeked of pot, with 1/2 the air conditioners broken and the other half full of mold. Nothing was done about it. I gave 45 days of notice before moving out, telling them that I could get my pets out on weekends before the 30 day mark, but we couldn't show it during the week before that. I received calls every day asking to show it on a week night and telling me that the 30 day mark was not enough time to rent for the next month. When I did manage to move out they ignored my texts and emails about setting up a final walk through. I finally told them where they could mail my security deposit to, then I finally got a response saying they were working on charges for damages that could not have happened while I was there. Having to replace carpet due to pet urine in pet free rooms, the apartment being insufficiently cleaned after the floors were bleached, carpets shampooed with enzyme cleaner, and the walls washed, and failing to paint when I moved out per the lease. The lease allowed me to paint if I wanted to so long as I got the colors approved first and repainted it back when I moved out, but I never painted it in the first place. Per NYS law painting is not something you can require a tenant to do in the first place. And if a pet deposit was paid (I paid $50 a month to this place for my pets) that's what they need to use to replace carpeting after then tenant moves out. I am at the point where I have to take legal action to get my deposit back. They are utterly unresponsive when you're living in their properties and straight up vindictive when you try to move out. Save your money and headaches and rent from a different company. read more