I've needed things from time to time, most recently was an extendable rod set to cut tree limbs…read more This was last year and the year before that was a mower for our gated community. The servicing of products are outstanding and the service at the desk is always outstanding and well informed with great follow up. That's all thank you.

Im looking for some new chain saws and my search directed me here. Ive driven by this…read moreplace(established 1968) for years, seen the sign but, guess I didnt have the need. When I entered I was immediately impressed by how well laid out everything was. Organized and orderly. I could see exactly where I needed to walk to in the spacious store. Shortly after arriving in front of the chain saws, I was approached by Randy. Super helpful and answered all my questions. I like that they service what they sell. This is a strong point. I didn't buy today but, will be back to spend some bucks soon.

Have had work done by J&F before, so I brought my lawn mower to them when my lack of last…read moreseason-end maintenance resulted in a non-starting machine. Gave me costs up front and told me 4-5 days. I was elated when called that night and was able to pick up in the morning. Great service, personable owner.

Fixed my lawnmower quickly for a decent price and did it within about a day. Can't complain.read more

Forget calling Gassetts on Saturday! I was put on hold, and they said they were busy...I was on…read morehold for 30 minutes, before I hung up. They clearly attend to in store customers over one who calls in. When Johnny ran this business you never waited this long.

I shop here for all my commercial and residential tools. Gassett's is a one stop shop and the team…read moreof workers are all very helpful and nice. if you stop by Manny will be there to assist you with great customer service! Highly recommend!

Holt/Cat Plano Road, Garland, Texas Monday March 20, 2023 @…read more5PM, Closed per their Operations. I had a flat tire today and not a service station close, I pulled in. I said I have a strange question? My tire went flat, w/o hesitation the man behind the counter said no problem, I can help. Not only is this country suffering from No Customer Service skills, another employee came over and helped as well!!! These guys are Incredible humans and know what this Country was built on. Thanks, Chris

Holt Cat in Dallas equipment rentals are always newer…read moremachines and well serviced. I will never go back to any other equipment rental company after such a great experience.

I would rate this company less than one star if possible. My order was received, it was delivered…read moredamaged therefore I refused the order. It shipped back to their facility that day that it was refused and a month later, my refund was still not given. I had to involve my bank to retrieve my refund. All workers were worthless and gave me different answers, this company is a scam.

Wanted $370 to get a Stihl chain saw that cost $400 serviced , paid him his $30 fee and took it…read moreelsewhere. It was fixed for $50 total . He doesn't have great customer service skills . Girlfriend is not knowledgeable at all .

Tune up on my Acadia was cheaper! Crazy high prices for a tuneup! And then a $12 card fee. Never…read moregoing back.