I must say these guys know what they are doing ! Even in…read morethis pandemic they fixed my awning and fridge! Will call them for anything else We need ! Thank you !!

I'm new to RVing and my wife and I just started full time travel. We rolled into Charlotte with a…read morecouple of annoying problems. Tracey RV was recommended to us by the manager at our RV campground. Robert quickly responded to my voice mail and arranged to come out to our site. Within 45 minutes he had diagnosed and repaired each of my problems. I found him to be very knowledgeable about the diverse systems in a modern RV. I'm very happy with his work and recommend him!

Jerry was on time and patched 2 holes in our roof. He also wintered our RV. Highly recommended!read more

Jerry has been our "go-to" RV Tech for the past few years. Today he repaired wheel well damage from…read morea tire blowout. In the past, he has done routine preventive maintenance, hydraulic repair, and HVAC repair for us. If you need fair, honest, quality work done on you RV; call Jerry. You won't be disappointed.

My Wife and I kept our camper at TJ's for almost two years. One of the reasons we chose this…read morefacility was because of the "perceived" security. TJ's website says you don't have to worry about people messing around with your camper, but should anything happen, TJ's master insurance policy "will make sure everything is taken care of". The website also states that they include a tire boot for all units stored outdoors. Our camper was stolen from TJ's almost two months ago in the middle of the night. The thrives breached the padlock gate, hooked up to our travel trailer, and drove away in less than 5 minutes. You might ask why the tire boot didn't stop them. Because their was no boot on the camper and their never had been the entire time we stored it there, to my knowledge. So much for security. We found out about the theft late the next day, after the police called us. Thomas, the owner, didn't give us that courtesy. When we asked what he thought had happened. He stated that although he didn't know for sure, it looked like the thieves could have used a key on the padlocked gate, which would indicate an inside job. Over the next two months, we called Thomas every few weeks to get an update on the insurance investigation, as he never proactively reached out to us. He initially told us that he had well over $100K worth of insurance and everything would be taken care of. After that, he never had any information for us except "They're working on it." He actually had the audacity to be rude a couple of times my Wife called him, almost as if he couldn't be bothered with speaking to customers of his who had their property stolen while it was in his care. Yesterday, we finally spoke to his insurance company and were notified that they would not be covering the loss. I still haven't gotten a good reason why. I immediately called Thomas to see if he planned to honor his word. He stated that he never told me everything would be taken care of. Basically, he has washed his hands of the whole ordeal and is accepting no responsibility. To make matters worse, he didn't even give us the courtesy of telling us directly, instead he called my Wife and gave her the phone number to his insurance company and said "She should call them." I won't make a recommendation as to whether or not you should do business with TJ's, but you should know that the security and insurance policy that they tout aren't as advertised and in our case, if you have a problem you'll be left to handle it on your own. We are very disappointed with how we were treated and by the ethics Thomas demonstrated.

This place was the only one in the area willing to even look at my vintage Airstream. They…read morediagnosed and fixed issue with out any issues and got me up and running. I now know where I will service this and any future trailers.