This company showed up with only 1 person to do an deep cleaning of an entire, filthy house. At…read morethe end of the day they said said they were done and demanded payment before the work could be inspected. The service was poor, they did not finish the job, and the manager was very rude. The home owner had to go back and clean everything . It looked like hardly anything had been touched. It took days to clean!

At first the team was responsive and friendly. Their quote was rather competitive, and (the only…read morereason we selected them), was that they could work with us from a timing perspective. That was it. The good news stops here. Once here, the "team", a ragtag group of men, came to our house and, after two men finished their cigarettes outside our front door, they came in to "clean". What I saw was just Clorox wipes and a lot of paper towels. No mops, no dusters, no "specialized tools" for the DEEP cleaning that we had paid for. When they were done, they left. Both my spouse and I were unable to check their work as we were working at the time and could not make it back in time to review the work. They finished well before they said they would be done and thus we made other plans (going to the office, running errands, etc.) We got back and it was ... moderately ... cleaner. We had done a little bit of cleaning when the house was empty prior to moving in, so we thought they would spend the time getting into the nitty gritty, like their quote (and website) promised. Windows were not cleaned (out of scope), but they were made dirtier with soapy/greasy handprints, the window ledges, kitchen cabinets, stair hand rails, appliances (except W/D), and vacuuming upstairs, tub/shower/toilet/sink cleaning, along with many other things, were not done at all, or were clearly done half way (Clorox wipes). Mirrors were "cleaned" with wipes as well, and left streaks everywhere. Upon coming home, not only were we surprised at how dirty and untidy things were, but the smell.... it was horrible. Cigarette smoke, BO and bleach all mixed together into a wonderful cocktail of smells. We called to share our experiences. With a groan the owner/operator said that he and the team would come back. I appreciated that and thought this time would be better, plus one of us was home the entire time. Second visit: They were supposed to start at 9:30am, they arrived at 9:22am, each in their own cars (same team, but clearly contractors), and proceeded to smoke, like, 84 cigarettes before coming in; I have it on video from our security system. One fellow even was blowing smoking into the house when entering. Also, while cleaning upstairs, one of the cleaners was vaping with the window open. Classy. At this point, I they completed most of what we had talked about to about as much satisfaction as we knew we would get from this company. It wasn't great, but it was done. Now, over the course of a few days, I noticed that debris had been hidden behind doors, swept (literally) under the rug, or made into piles and never vacuumed up. Other areas that we were told were cleaned, were not, but they wouldn't have been noticed in the final walk-through (jetted tub, etc.). THIS IS WHERE THINGS GET WORSE. I wrote an e-mail to state that based on the contract that we all signed, this just wasn't up to our expected standards. I said, instead of making the trip back, let's work out reduction in cost since they did *somethings* well enough, but many others were poorly done, or not done at all. The owner/operator proceeds to tell me that I am committing a crime by asking for some money back and stated that we are "clearly, very dirty and messy people". My jaw hit the floor...we didn't even have any furniture in the house, nor were we living in it yet. THIS IS WHY WE HIRED a "professional" cleaning company, to clean out the previous owners' natural dirt and grime. BUT, the best part was, after refusing to work with me on anything (yet, continuing to email be), the owner/operator threatened to take me to court for writing a review (which I said would be fair, but negative; which I think this is), about MY impression of the services we received. He said he'd sue! I *really* couldn't believe it. So, here is my review on pain of a threatened lawsuit. It was a terrible company, disgraceful customer service, and a real shame to Maine businesses everywhere.

One call was made when I needed to get my home ready to sell. It had been rented a couple years and…read morereally needed some TLC. The Jordan team showed up & did a fantastic job .I highly recommend this business.

Jordans Cleaning Solutions checks all my must-have boxes! Small local business whose first…read morepriority is the client. We first began working together in 2016 at an extremely busy medical practice with daily foot traffic close to 200. JCS was contracted to do interior cleaning of approximately 3,500 square feet (their contract would grow to almost 10,000 square feet, which included a highly sensitive medical laboratory). The quality, service, and attention to detail never faltered even after they committed to the larger and more time-consuming contract. When I was no longer with the practice and moved into another industry, I was once again in the need for a reliable cleaning company. I immediately reached out to JCS. JCS provides excellent cleaning services, but they are so much more. I have called on them in the past for outside maintenance including removing snow from oil-fill tanks and debris from gutters. Inside work included moving and rearranging office furniture to allow for better productivity of staff, fixing door closures, locks and handling all sorts of light maintenance work at both firms. The finished job was always done well, on budget and on-time. They do outstanding work on vinyl floors, from stripping to polishing. They turned our dull, stained and scratched vinyl floors into a new looking floor. However, I think their greatest asset is their attention to detail in everything they do. It does make a difference.

Wall to Wall is a family business that has been cleaning our rugs for a number of years now. They…read moreshampoo, suck out the shampoo and dirt, rinse and suck the rugs almost dry. Aaron and his family are good people, reasonably priced AND do a marvelous job on our carpets. We had new carpets put in a few years ago and this year decided to have to have Wall to Wall do the entire house yesterday. We could not be happier. Just in time for the holidays. I will continue to recommend them to everyone. LFL 12.20.13

Great local business worth supporting! The technicians are friendly and knowledgeable. Had my…read morecarpets cleaned and even had direct contact with the owner of the company. Thinking about getting the same crew back in my house to do my windows! Hopefully I will not encounter a disaster in my home but if I do i know who to call!

From the owner: We are available 24/7 for Emergency Service. We specialize in Smoke, Fire, Water, Sewer, and Mold…read moreRemediation. We have trained and certified technicians that are ready to help you! We work with many insurance companies as well.

Communication poor hired them to do demolition of my home I was slow after my fire to commit but…read moreonce I did it appears many other jobs ie frozen pipe cleanup too priority they hired a demo guy Chris met with them then nothing was heard for weeks I finally got a message telling me how busy they are. Did meet the demo guy Chris sorry don't remember company but my son got involved and instead of calling me about my son they let it go for to long and told me that Chris no longer wanted the job because of my son. Today 3/17 I talked with Andrew the project manager who told me Chris told him he no longer wanted the job on Friday 3/14 but no one called me I had to find out by calling them. When I asked who else could do demo and that my road is not posted for heavy loads and not sure who told who what and someone is not being truthful they said well I guess you should find someone else

Quick service, excellent work. Had water coming into basement. It was up to two inches in whole…read morebasement. Called Bouchard Cleaning and Restoration. They came quickly, throughly remediated water in basement. Put fans and heaters to help dry out leftover water. Josh was great at keeping me informed of the whole process, and was great at follow up. Because they acted so quickly there was no mold or damage to the basement. Walls and baseboards saved! Highly recommend them.

The initial walkthrough assessment gave a price of $250 CASH. Yesterday, November 21, 2022 was…read moretheir first clean here. The hardwood floors were not done thoroughly and a bathroom floor not at all. Stainless steel appliances are smeared and dingy. Hanging lights in the kitchen untouched. A lump of soap/cleaning product was stuck on the end of the butcher block counters. Windowsills untouched. Obvious cobwebs are intact. A 'tea ring' on an end table is obvious. An upright vacuum cleaner intended for carpets was the tool they brought for a home that is 80% hardwood. Last night (11/21/2022) I retrieved the dog' ball from under the sofa and found a piece of trash/paper beside it. The list of poorly done, or not done at all, is much longer than I want to type. They were here 2 hours and collected $250! The old adage 'you get what you pay for' doesn't apply here.

FELLOW YELPERS!! HEED MY WARNING!! The worst "cleaning"…read morecompany in Maine! This woman was hired to do a "Move In Cleaning" at a house I rented in China, ME. When we arrived, with the movers behind us, we almost told the movers not to bring our belongings into the disgusting house. The owner of Kustom Kleaning, Stephanie, was notified to find out if anyone had done a move in cleaning she said yes but they would come back, although, "everyone in Maine lives like that". Stephanie (Uhlman) Pike came with another girl and they spent four hours cleaning and didn't do a dent. The house was absolutely disgusting. She was adamant that a move in cleaning had been preformed and told me again that "EVERYONE in Maine lives like that". Anyone moving in to a house would expect it to be decent when they arrive with their belongings. (See pic's to show this house was gross.) As you can see, there is no way anyone cleaned this house. The refrigerator was disgusting. I brought a few items that needed to be refrigerated but I wouldn't put my food in it. It took 2 hours for my husband and I to clean the fridge. We had just finished cleaning it when Stephanie Uhlman Pike of Kustom Kleaning finally arrived and we were showing her how disgusting this house is. When we mentioned the fridge she turned around and opened it and said she hadn't even looked in there. Well, how do you do a "Move-In Cleaning" and not look in the fridge? *EVERY kitchen and bathroom cabinet, shelve, floor, closet and wall was gross. It was evident NO ONE cleaned it. Take a look at the range hood picture. The whole house stunk. I ended up buying a huge box of Baking Soda to spread on the carpet to get the stink out of it. *Who lives like this in Maine (or anywhere)? Look at these pictures! Totally disgusting! Stephanie is a LIAR and EXTREMELY RUDE and needs to learn some manners. She kept looking at me with the meanest face. She is scary. Before she left, she said "You are so stupid. You don't know who you are messing with"! HUH? Because you lied and said the house was move in ready when it is so obvious it wasn't then she got angry at US!?! SCARY LADY!! I was genuinely frightened of her. SHE IS TROUBLE! HEED MY WARNING: DO NOT HIRE THIS CLEANING COMPANY! She doesn't even know how to spell "CLEANING" so you can't expect her to know how to clean. I have plenty of pictures of Kustom Kleaning's work - or in this case, lack of work but I don't want to make anyone sick. She pretended like she didn't understand what we were talking about and was adamant the house was clean but as you can see it clearly was not. Also, take a look at the reviews below in: "Reviews that are not currently recommended". My fellow YELPER, First L. of Manchester, ME states "I don't think she should run a business, she isn't very good at it." He's right.