I needed a climate -controlled unit for my business asap, and of course Cool Springs Storage Center…read morecame through!! The unit was clean, available right away and the ladies in the office were fantastic to get me set-up quickly! I've shopped storage units in my area, but there is no beating Cool Springs Storage for their value and services!! THANK YOU!

They are into harassing their clients big time. They try to get you to buy their insurance even…read morethough you may have your own. They sent a letter saying without proof of insurance they would automatically charge you for insurance - Not sure how this is legal. I had to get my insurance company to fax them a copy of policy, they would not accept my word or my copy!!!??? If you are one day late on payment they charge you $50 late fee. My check was sent by my bank a week in advance and bc of the Labor Day holiday was one day late. They would not take back the late fee even though I showed them a statement from my bank showing the day the payment was mailed. I do not recommend them and we will be pulling our stuff out.

Deborah and Isabel were life savers. My car broke down n a local service station promised my car…read morewould be fixed in 1 day but by day 3 it wasn't. Not only did this place not update me but ordered the wrong part. I missed 3 days of work, my family had to leave for their jobs. Stranded without a vehicle , I search for a car to rent--- no luck! I spoke with Deborah at Main Street Storage. Deborah was very accommodating and helpful. Deborah was sensitive to the fact that I was stranded and missing work. She helped me get home affordably. I appreciate everything she did. Highly recommend Main Street Storage.

WORST STORAGE FACILITY!!! We will ABSOLUTELY NEVER EVER EVER…read moreuse this place nor will we ever tell any else to use them. In fact, we are telling everyone to STAY AWAY FROM THIS DUMP. Might as well just throw all of your items in the trash and not waste money on getting them ruined. We rented 1 10x20 and 1 10x10 unit for OVER a year. In order to keep our items in good condition, we paid a premium price ( Over $400 a month and $5,500 for the year) for both of these units to be in a CLIMATE CONTROLLED BUILDING. This was HARDLY THE CASE, we complained numerous times about the extreme heat in one unit that ruined nearly 8k worth of furniture. The solution offered was , " Move your stuff to a different unit". Never were we offered any help in getting that done, no reduction in monthly rate, no rebate at all... NOTHING. Basically...stay where u are because we can't do anything about it or move to another unit about a block away. The other unit we were renting was full of MICE!!! The resolution was to put 1 mouse trap in the unit...... it was never changed , checked , followed up on, again NOTHING!!!! Opening those boxes was absolutely disgusting. Over 25 boxes covered in mouse piss and poop. Items in boxes shredded and covered in piss and poop, pictures ruined, furniture moldy., DEAD MICE IN THE BOXES.... ...another 7k , at least, lost in that unit. Needless to say, we are FURIOUS with this facility. We tried to reach out to the management of the facility over 10 times, but, NOT ONCE were our concerns ever responded to nor did they even bother to acknowledge our concerns. When we noticed the issues with the units we 1) Offered to be at the facility, at the time and date, of their choosing , 2) Offered to be there anytime to open the unit for them to inspect, and 3) even offered to leave a key with them.......yet every attempt we made to get this resolved was IGNORED!!!!! When we were finally able to get our items out of that DUMP OF A FACILITY, we never saw 1 person from the facility...however, the minute we pulled out of the facility, we received a call from someone at the facility saying " Oh we see that you have vacated the units, are you out now"? How was everything...... CLUELESS STAFF!!!! This facility is a complete disaster!! As i said from the start......DO NOT WASTE YOUR MONEY AT THIS DUMP OF A SO CALLED STORAGE FACILITY!!!! SAVE YOUR MONEY AND GO ELSEWHERE!!! If anyone wants to see pictures or get more information on our experience.......please feel free to reach out ( sterlingboyds@gmail.com) ...I am more than happy to discuss our experience and show you what you can expect from this JOKE OF A FACILITY.

The service was great ! I spoke with the lady in the Georgetown office and she got me all set up…read morewith my unit in the Rehoboth location I'm very pleased with all the help I got from her, very easy to take care of everything I'll definitely recommend this location to anyone looking for a storage unit

We have been using deStorage in Georgetown for a while now. Kim streamlined the check in process…read more We negotiated a fair price for the rental of a 10x10 climate controlled unit. Facility is brand new, clean and secure. We continue to use our unit with confidence.

The best place in miles to store your stuff. The property manager is doing her best and always has…read morea smile on her face. Great location right between Ocean City and Fenwick.

A great experience and so easy to rent a clean space and then move everything in. Great customer…read moreservice. Linda is the best she went on and above to make sure we were fully taken care of!

They have been amazing when needing to setup my storage for my belongings, during a struggling…read moretime. The associate, Arnold was extremely helpful and was nice!

We used Secure Self Storage for 14 months while our house was being built. Barb, the onsite manager…read morewas extremely helpful in providing us with two 10 X 10 units near to each other and in climate controlled buildings. We visited occasionally to check on things and move things around and always found the units to be tight and secure. Barb worked with us when the move-out date was iffy so that we did not have to pay for another full month. She recommended two good movers, one of which we hired and they were terrific. (Mary's Touch). We would completely recommend Secure Self Storage.

The facility is clean and well maintained. The staff is very nice! I would definitely recommend!read more

We had a very good experience at Moss Hill Self Storage. The management was responsive and easy to…read morecommunicate with. Matthew in particular was very friendly and helpful. Access to our storage was easy yet secure. And we always felt safe -- day or night -- when accessing our unit.

Very friendly staff, James at the front desk is a beast! They also offer climate controlled units.read more

So as we were moving from FL to DE we needed a place to store furniture for a couple of months…read more Naylor Mill was the goto place. The employees there were amazing and very helpful. They got us set up quickly. The facility was very clean and easy to get to. We are glad we called them. When we left they were just as helpful and even offered a partial refund. Thanks Naylor Mill. We will be glad to recommend.