Deborah and Isabel were life savers. My car broke down n a local service station promised my car…read morewould be fixed in 1 day but by day 3 it wasn't. Not only did this place not update me but ordered the wrong part. I missed 3 days of work, my family had to leave for their jobs. Stranded without a vehicle , I search for a car to rent--- no luck! I spoke with Deborah at Main Street Storage. Deborah was very accommodating and helpful. Deborah was sensitive to the fact that I was stranded and missing work. She helped me get home affordably. I appreciate everything she did. Highly recommend Main Street Storage.

WORST STORAGE FACILITY!!! We will ABSOLUTELY NEVER EVER EVER…read moreuse this place nor will we ever tell any else to use them. In fact, we are telling everyone to STAY AWAY FROM THIS DUMP. Might as well just throw all of your items in the trash and not waste money on getting them ruined. We rented 1 10x20 and 1 10x10 unit for OVER a year. In order to keep our items in good condition, we paid a premium price ( Over $400 a month and $5,500 for the year) for both of these units to be in a CLIMATE CONTROLLED BUILDING. This was HARDLY THE CASE, we complained numerous times about the extreme heat in one unit that ruined nearly 8k worth of furniture. The solution offered was , " Move your stuff to a different unit". Never were we offered any help in getting that done, no reduction in monthly rate, no rebate at all... NOTHING. Basically...stay where u are because we can't do anything about it or move to another unit about a block away. The other unit we were renting was full of MICE!!! The resolution was to put 1 mouse trap in the unit...... it was never changed , checked , followed up on, again NOTHING!!!! Opening those boxes was absolutely disgusting. Over 25 boxes covered in mouse piss and poop. Items in boxes shredded and covered in piss and poop, pictures ruined, furniture moldy., DEAD MICE IN THE BOXES.... ...another 7k , at least, lost in that unit. Needless to say, we are FURIOUS with this facility. We tried to reach out to the management of the facility over 10 times, but, NOT ONCE were our concerns ever responded to nor did they even bother to acknowledge our concerns. When we noticed the issues with the units we 1) Offered to be at the facility, at the time and date, of their choosing , 2) Offered to be there anytime to open the unit for them to inspect, and 3) even offered to leave a key with them.......yet every attempt we made to get this resolved was IGNORED!!!!! When we were finally able to get our items out of that DUMP OF A FACILITY, we never saw 1 person from the facility...however, the minute we pulled out of the facility, we received a call from someone at the facility saying " Oh we see that you have vacated the units, are you out now"? How was everything...... CLUELESS STAFF!!!! This facility is a complete disaster!! As i said from the start......DO NOT WASTE YOUR MONEY AT THIS DUMP OF A SO CALLED STORAGE FACILITY!!!! SAVE YOUR MONEY AND GO ELSEWHERE!!! If anyone wants to see pictures or get more information on our experience.......please feel free to reach out ( sterlingboyds@gmail.com) ...I am more than happy to discuss our experience and show you what you can expect from this JOKE OF A FACILITY.

I needed a climate -controlled unit for my business asap, and of course Cool Springs Storage Center…read morecame through!! The unit was clean, available right away and the ladies in the office were fantastic to get me set-up quickly! I've shopped storage units in my area, but there is no beating Cool Springs Storage for their value and services!! THANK YOU!

They are into harassing their clients big time. They try to get you to buy their insurance even…read morethough you may have your own. They sent a letter saying without proof of insurance they would automatically charge you for insurance - Not sure how this is legal. I had to get my insurance company to fax them a copy of policy, they would not accept my word or my copy!!!??? If you are one day late on payment they charge you $50 late fee. My check was sent by my bank a week in advance and bc of the Labor Day holiday was one day late. They would not take back the late fee even though I showed them a statement from my bank showing the day the payment was mailed. I do not recommend them and we will be pulling our stuff out.

Thus facility was an ideal choice for us when we moved into Lewes and -last minute- needed a…read morestorage unit to accommodate the overflow material from our new house. The manager ( Mike) is first rate, provides excellent customer service and is pleasant and very helpful. We have since downsized our unit, renting again from Mike and Moove In and we are confident we are in the right place!

The best place in miles to store your stuff. The property manager is doing her best and always has…read morea smile on her face. Great location right between Ocean City and Fenwick.

A great experience and so easy to rent a clean space and then move everything in. Great customer…read moreservice. Linda is the best she went on and above to make sure we were fully taken care of!

zero stars is better. manager is a total jerk. worst experience ever. Completely incompetent. Cost…read moreme time and money.

My wife and I have been storing some furniture here for over a year in the climate-controlled…read moreindoor storage. Couldn't be happier with our arrangement, unless it was free! For reference, this is the third time in my life I've needed off-site storage, and it has been the best arrangement so far. About 14 years ago I used a DC local storage place, which was fine, except they assigned you a gate code, which I accepted. Then my wife and I needed a place near our home to store some furnishings for about a year, and chose U-haul storage, which was, well, acceptable, but not great. OC Mini Storage: We are renting climate-controlled storage, so I'll address that. It is Very clean, well-lit, and easy to access. Unlike U-haul, you don't have to buy or supply a particular type of lock; Lee, the owner/manager, lets you use whatever type of lock you want, and is happy to make suggestions if you're not sure. He also doesn't try to "up-sell" you a more expensive lock than what you need. Making the arrangements/paperwork went easily, and Lee set my gate entry code to suit me so that I would easily remember the number, vs. assigning me an arbitrary code, a nice touch. The one time I called and got voicemail, Lee returned my call promptly. Very happy with Ocean City Mini-storage.

Trailer parking - the HOA of the AirBNB that we stayed at did not allow trailer parking. They were…read morevery helpful and allowed me to rent a spot for a few days made the process easy and efficient. Great business to deal with!!!

The facility is clean and well maintained. The staff is very nice! I would definitely recommend!read more

We had a very good experience at Moss Hill Self Storage. The management was responsive and easy to…read morecommunicate with. Matthew in particular was very friendly and helpful. Access to our storage was easy yet secure. And we always felt safe -- day or night -- when accessing our unit.