Lexington Computer Support always provides exceptional support for their clients. They go out of…read moretheir way to help everyone who contacts them with expert information and helpful advice to build long term relationships. I highly recommend Lexington Computer Support. Bruce Maples

Went to Lexington Computer Support - DevNull, LLC at 110 East Lowry Lane for computer repair. When…read moreI picked up, they added Webroot security without prior discussion or approval from me and charged $39.99 for annual coverage, I did need security, but a discussion would have been in order first!! Little did I know that they overcharged me by $10.00-Webroot sells same service on line for $29.99 every single day. But most concerning, I WAS BLOCKED FROM ACCESS TO WEBROOT BY LCS -DevNull, they set themselves up as administrator and I HAD TO HAVE PERMISSION TO ACCESS TO THE SERVICE FOR WHICH I PAID. Each time I called to ask that I be added to access so I could run a scan whenever I wanted and to see what Webroot was isolating, the people at LCS-DevNull had an excuse as to why I could not access the service for which they had charged me. Also, discovered that they had set up my computer to allow them to access it anytime they wanted without my permission or knowledge. I had an issue in March and wanted to access Webroot so I called to have access allowed, more hemming and hawing and excuses. Josh Adams talked with me, I questioned why I was paying for a service I could not have access to nor control. He does not like to be questioned and is quite snarky in his demeanor with customers that don't kow tow to him. And just like the school yard bullies from grade school, he used his best used car salesman tactics and told me my problem had nothing to do with Webroot and danced all around why I could not have access, making the problem mine instead of his unethical business practice. If you are not doing something wrong, like charging me for a single user service but installing a much cheaper "business" service that allows for 5 users to be connected at a reduced price, then why not just give me access??? He does not like being called on the carpet for his shady dealings at all. In the most unprofessional manner I have ever heard, he would not allow access -said I did not need it. I told him give me access or refund the service and remove it, I will get it myself directly from Webroot. He said he would REFUND THE ENTIRE ANNUAL FEE AS SOON AS THE BOOKKEEPER CAME BACK and we would part ways. Gladly, I do not like bullies nor liars. I questioned when I could expect the check to be mailed, he said the bookkeeper would be back later in the day and that was on March 12th. I followed up with an email to support@lexingtoncomputersupport.com on the 19th of March confirming a full refund was promised. Went to their website yesterday and did a live chat, and guess who I was chatting with, you got it - Josh. Only problem was, Josh accepted my chat, but he never responded. Not good customer service nor is it any way to win customers and gain a good rating on line. Typically, if a check is mailed in Lexington 40503 going to 40503 it takes 1 to 2 business days. Further, I originally paid by credit card and you know they have that card number on file, so issuing credit would have been easier and quicker. Still nothing has been done. It has been 3 weeks, so what conclusion should I draw from the lack of refund being forthcoming by Lexington Computer Support-DevNull LLC?? Here is a copy of the chat (or lack thereof) from April 3rd: Welcome to LiveChat Josh Adams Sr. Tech MGR Josh Adams 19:29 Hello, Can I help you with Computer Support today? Answer any questions? Name: XXXXXXXXX Email:XXXXXXXXXXX Hey Josh, still waiting for the $41.34 credit you promised in early March for Webroot service that I was not allowed to access. When can I expect your company to send a check? See your invoice 1700783 if you don't remember. I see you are too busy to respond, didn't think you would, exactly what I expected so now I will use the internet sites to let all know that you are a liar and do not honor what you say you are going to do. Rate this chat: RATE: THUMBS DOWN. LEAVE A COMMENT. Josh is a liar, said on 3-13-2020 that he would credit entire amt paid for Webroot account I was not allowed to access. He does not like to be called on the carpet for shady dealings. They may provide a decent service, but Josh needs remedial customer service and ethics training!!

My co-worker told me to check them out if I needed any coding and their service fees are…read moresurprisingly low. I needed code for a prior project that involved automation scripts for online forms. I felt like I didn't give him enough information to complete it. This was probably to my advantage because his coding solution proved that there are many ways to achieve the same solutions. I was happy with his development and the price was a small penny compared to posting on fiverr.com So I will call on him again.

We recently moved cross country and needed a security system installed…read more I researched Security Companies in Lexington KY BEFORE we moved and found that the best reviews were for Cornerstone Protection. My main criteria for any company is always "Honesty & Integrity". I hit the Bulls-Eye! Reading reviews pays off because we are TOTALLY satisfied with the service from Cornerstone. The setup, the panel, the app for our phones: All were explained in detail. Shannon and his team are so down-to-earth, knowledgeable, and explain everything. (They will explain at whatever level each person can understand.) I have contacted the Service to ask a question or two, or three.....by email, text, or phone.....and someone always picks up the phone or gets back to me within a short period of time. Thank You, Cornerstone Protection, for keeping us safe! The End.

I needed to cancel my ADT service as I'm selling my Ashland, KY house. I was told I could…read moreaccomplish this online but the function they told me to click on wasn't an option. Was also told I could do it using the chat app. I could not. Finally, when I talk to someone on the phone, they spent all their energy on wanting to install ADT at my new home. I will never use ADT again. Going forward, any business that is this difficult to communicate with will forever be removed from my approved contractor list. Goodbye ADT. We had the service for 3.5 years and was never happy with the service.

Worked with them twice and they are always polite and professional! They do nice work! They made…read morenametags for my department!

True professionals who get things done. I had an emergency work event where I needed 4 plaques done…read morewithin 4 hours of close of business. I spoke with Ryan (owner) and he was incredibly helpful and basically worked a miracle for me. Would highly recommend to anyone! Thank you for fixing what could have been a work disaster for me. 5/5 STARS :D

Are you looking for a local marketing collateral company? Then definitely go with Progressive…read moreMarketing. This is locally owned and operated which makes their customer service stellar. I do digital marketing for a local supplement testing company and my coworker recommended using Progressive since she worked with them previously. Their office includes a showroom so you can see exact items before you order. The showroom includes shirts, pens, water bottles, coffee cups, hand sanitizers, portable chargers, pop sockits and more. My company ordered pens and shirts from Progressive. For the shirts, they ordered samples with our design so we could see them before placing a bulk order. When the shirts came in, the owner Larry hand delivered them to our office. The pens came in less than a week. Because this is a local company, they will work twice as hard to ensure you get what you want for the price you want and in the time frame you want. Their office is sort of hidden right off Winchester road. Be cautious of this as it is easy to drive past when using Maps. Parking is located behind the office. The entire office staff is so pleasant to work with. Progressive actually does tons of marketing collateral for UK and other area universities. In their office, they have like 20 thank you letters from various offices thanking them for their help. Definitely check out Progressive for all of your marketing needs.

Our company attends numerous trade shows throughout the year and is always in need of new…read morepromotional items. One of my colleagues previously worked for UK, and recommended Progressive Marketing. I love that they have a physical "showroom" of all of the items you might be interested in. They had prepared a selection of samples of the things we had told them we'd like to order in advance so that we could see the colors, quality, etc. in person before placing large orders. They were very quick to provide us with a quote for the items via email within a day or so and their pricing is very competitive. I love supporting local businesses like this who offer great service and competitive pricing.

I've been working with the Hicks & Associates team for several years now and have always trusted…read moretheir hard work, guidance and attention to detail. Top notch team that I would recommend to anyone!

Best service around! VERY prompt service producing an excellent product for me several times!…read more Highly recommend!

I brought in some of my father's old 16mm home movies to have them transferred to digital. Some of…read morethese home movies dated back into the 1940's. While some of the movies had 'vinegarized' and were not salvageable, they were able to save quite a bit of footage for me. I surprised my 94 year old father with his home movies and there are not sufficient words to express his joy and reliving favorite memories as he traveled back through the years and began to tell us stories that we had never heard before. They treated our movies with the utmost care and had a very fast turnaround time. They added the personal touch that is simply priceless. I highly recommend this business with absolutely no reservations.

Paul provides excellent service in a timely manner. I had over 700 photos ranging from 100+ years…read morein age to mid century that needed to be scanned from multiple albums. His pricing is fair and he is prompt to respond. I would recommend PandaPix to anyone requiring digitization of physical media.