Beware of post-cancellation charges and unresponsive billing support…read more I signed up for Spaces Santa Clara because the workspace itself looked great--clean design, solid Wi-Fi, and a personable front-desk team. Unfortunately, everything unraveled once I decided to leave. Clunky, confusing cancellation: Finding the cancellation option on the Regus/Spaces member portal felt like a scavenger hunt. It's buried under several sub-menus, and the wording is anything but clear. After far too much clicking around, I finally submitted the request and even received written confirmation. Still charged--twice: Despite cancelling, my card was hit with charge in back-to-back months. I emailed billing support immediately and looped in a regional manager. Aside from automated "we've received your request" replies, there's been radio silence--no timeline, no accountability, no refund. Bottom line: The workspace may look polished, but their backend systems and customer support are anything but. If you join: Screenshot every step of your cancellation. Monitor your statements like a hawk. Be prepared to chase down refunds on your own time. Until Spaces Santa Clara (and parent company Regus) streamline their cancellation flow and fix their billing follow-up, I can't recommend them.

Truly appreciate the great service of Ali, Cheri and Savannah. Excellent customer service!read more

Power went out for a couple hours so went in with a day pass. Perfect for what I needed - clean…read moreand quiet space to work, with free beverages. Will be back if I ever need work space again.

When headed here, enter "Moon Space" into your GPS. That way, even if you miss, you'll land…read moreamongst the "Star Space". Star Space is a WeWork-like concept that is oh so much better. Pre-COVID, I would avoid a one-hour long commute to work on occasion as my employer partnered with Star Space as a remote working location for their employees. There are numerous working environments (some formal, some informal, and also includes an outdoor patio that has WiFi connectivity) that are all set up with external monitors and peripherals. The printing is fast and there are conference rooms that can be reserved in advance for a small fee. There are sometimes community events meant to bring together those using the co-working space to get to know each other and exchange ideas. Post-COVID, they have aligned with proper precautions for the county and I feel completely safe working from there. There is a key fob that you can use during and after-hours, truly making this workplace accessible 24/7. Their kitchen is also fantastic. It is usually stocked with many single-serve type items (think cheese, hummus, pickle pouches, fruits, trail-mix type snacks, and beverages galore). Microwave, kitchen, and non-stop coffee. (There is oddly a premium coffee machine up front that I have NEVER seen been used as they charge a fee. This seems like it is a waste and should just be made available for users to make their own coffee.). Lunch is usually via a group DoorDash, but I find it easier and cheaper to often order separately and have it delivered to the the front door. All-in-all, Star Space is a wonderful co-working space that allows me to work outside the distracting environment in my own home, but not having to commute to my regular workplace or to another distracting environment like the library or coffee shops. They have great receptionist too. Highly recommend!

Ann, the manager at the Sunnyvale office, was a pleasure to work with. She did her best to…read moreaccommodate me and answer all my questions when I was in need for a co-working space. While the space is not that large has comfortable working areas that are bright and welcoming. Ann also makes the space welcoming by being approachable and by sharing special treats. I do wish there were more soft areas ie couches for lounging however the out door patio sort of makes up for that. I loved stepping outside eating my lunch on the patio and overlooking the lively downtown.

The space is pretty basic, nothing special. The location is great. Lots of stuff walking distance…read more They provide a free one day pass, so it was nice to check it out to get a feel for the space, day rate is $35. The kitchen is equipped with some basics, plates, mugs, glasses, utensils and coffee w/creamers. No tea for some reason. I didn't get a good feel for the place. It was unclear who actually works for the space. The girl working here eventually greeted me, though she seemed far more interested in texting, chatting and watching videos and was annoyed with my rude interruption. When I asked for the rates, she just pointed at a piece of paper, couldn't be bothered to actually have a conversation with me. She didn't tell me anything about the space, just told me to grab any desk that's not reserved. Shortly before 3pm, a sign went up on doors stating that they will be locked until 9am Monday (was here on a Friday). When a guy got locked out and was let back in, the members rolled their eyes and said that "All doors get locked when she leaves".

The staff here is exceptional! Very welcoming, helpful and they go above for clients and guests. I…read morehighly enjoy the sense of community and all the member events.

You know how some of these rent an office space places are musty and noisy and the reception staff…read morea little surly? Not here. The offices are clean and well appointed., something you'd be proud to have a first meeting in. The staff is pleasant and helpful and the office we were in was quite spacious. Wired internet access is included but Wireless has a small fee. I generally use this type of space for client meetings or business retreats. I'll use this location again!

After leasing an office for over a decade in a small office complex, I decided to go with a short…read moreterm lease with Regus at Techmart. Techmart has a high profile Silicon Valley history and is a very nice design as high rises go. There is a center atrium where you can look up all 6 floors and is very cool indeed. During my lease period a café with a generous seating area on the first floor was completed and appears to be doing quite well. The Regus lease space is very well maintained and Sherif, the local manager, handled my transaction swiftly and professionally and he is a nice guy to boot. The support staff, Adam and Elizabeth manage the front desk and the day to day operations. They were both good natured and nothing but accommodating and professional during my stay and always assisted me when I needed something. When it comes time again to rent some space I will be contacting Sherif first.

The account was opened by a colleague due to the pandemic, but unfortunately, they passed away in…read more2024. After his passing, I contacted the office and met with staff to update the account administrator so that I could manage the contract going forward. Despite this, renewal notices were still sent to his email address, which meant there was no way for us to receive or respond to them. Later, we discovered the contract had been automatically renewed for 24 months. What makes this even more frustrating is that the renewal reminder mentioned 6-month or 12-month options, yet the agreement was automatically extended for two years without any confirmation from us. When we reached out for help, the response was essentially that the contract had already been renewed and nothing could be done. There was no room for discussion. The backend team told us to speak with the site manager, while the site manager asked us to contact the backend team... We kept getting redirected without any real solution. I understand that companies have policies, but in situations like this -- where notices were sent to a deceased person and there is no flexibility or willingness to discuss -- I would expect more understanding. We are open to paying penalty and allowing a transition period so our business mail can be smoothly redirected to a new physical address. This would give us time to properly update our legal documents and contact information. As loyal members since 2021, we hoped for a more reasonable and cooperative approach.

My first time at SVI Hub and I've gained sooo much on my first visit! Met with the CEO Serdar, a…read morenice gentleman welcomed me and answered all my questions very professionally!! They host great events, bring really cool people from across the world. Education is top notch as they brought someone from Stanford to teach us on sooo many things. I would definitely come here again for soo many perks. They offer professional workspaces and plenty of resources for you to succeed.

SVI Hub is a real gem in Silicon Valley. I attended a Founders breakfast meetup and the turnout…read morewas spectacular. I was blown away by the Founders and the presenters also offered great advice and wisdom. This coworking space is not just an office space, they offer so many resources, networking opportunities, meetups with delicious food, business development, an innovative community and even offer classes/workshops. Thank you SVI Hub, Serdar & Staff! I look forward to visiting more often.

Terrible experience, I paid the fee for a startup meetup at this place and looks like they need…read morebunch of access codes to get in and they never bothered to give any instructions about getting the access codes and any contact number. I drove all the way in traffic after work for about an hour just to find out I have to drive back as there is no one downstairs to get me in. The worst experience I could imagine, they didn't even Care to provide any instructions on getting to their floor. They need access at every step and I don't have any access codes neither anyone to assist me with that

Founders Floor is on 1st Street near the corner of Santa Clara street. I like their large open…read morespace area up on the 5th floor. Found it featured on T3's LaunchSpace West site. Stopped in after checking out Nextspace and Tech Shop (all farther down the street). First Fridays of the month are free and desks go for $200 a month.

My co-founder signed our small business up for a business accelerator run by the Dojo. I was a bit…read moreskeptical, but I ended up really enjoying the experience. The accelerator had a wonderful sense of camaraderie and was a supportive environment in which to learn business essentials, and to learn from each other. Outside the accelerator program, the Dojo is a really friendly, grass-roots environment in which people can hang out, do work, and share ideas, and the people in charge of it are very passionate about it. (As an example of it being a friendly place, one of the regulars there impromptu-shared delicious bacon sandwiches that he had just barbequed.) I've grown very fond of it.

I like what Hacker Dojo has to offer. It's a fair coworking space with access to conference rooms.read more