I had been a client of this firm since 2018 and had positive experiences, but this recent tax season changed my opinion sadly. Communication was inconsistent, and I repeatedly had to follow up for updates. The most serious issue involved an admitted oversight related to projected tax liability for 2026 (something I didn't ask for), which has caused hours dealing with the IRS and a moderate amount of stress. What left the worst impression was the response afterward. Rather than taking meaningful accountability for communication failures and oversight, the focus was placed on defending the return's technical accuracy and justifying the fee. The small "goodwill adjustment" offered felt dismissive given the amount of time and frustration involved. Accuracy is expected from a paid tax professional. Communication, attention to detail, and client support are what separate a quality firm, and unfortunately this experience fell short in those areas. read more

Didn't callback even after three attempt. Guess busy and not taking on new clients I am sure they are good but needed someone now to help with quarterly taxes read more

One of the reviews I read on your site was from a person who complained about no one answering the phone. Well I had same experience today and there were 2 numbers listed, same result, no one answered. The phone just rang numerous times with no pick up! What's up with that ??!! I also left a msg today with my name, phone number, and requested that someone call me back today before you closed and.....NOTHING!!! Not a good impression and...no one answers the phone! No receptionist? You shouldn't be advertising your services, especially when the phone isn't answered, with both numbers it rang for a long time. And... not even to have the courtesy to return my call, and I left my msg at1:40pm. I've already signed up with another company this afternoon and am very pleased. I'm just saying that you might need to revise/improve things starting with answering the phone!!! read more

We have worked with Minerva for 7 years, and have had great service and no complaints!

I had a lot of mental pain when doing my taxes and this lady has been a savior!! You wont regret having her as a personal accountant. All that is needed to pay is simplified and every tax return is simple to receive. Thank you very much for your service and don´t stop helping people in need of your service like me. Im attaching a couple of playmobile figures doing their taxes because a picture will always capture more attention that this person deserves. Also, it captures my level of accounting without your services: a dummy. read more

Minerva G. Cuellar, CPA - Simple taxes for simple people - Tax Services Near Me - San Antonio, Texas

I needed help with both my 2019 personal and business taxes. Ms. Cuellar and her team did an incredible job. They stayed in touch with me and made it easy to do it all online. She didn't just take what documentation I gave her and go from there, she also asked me about things I hadn't considered before. The result was a larger refund than I expected. She made it painless and easy. I'm coming back to her next tax season! It's hard to find someone honest, invested in your best outcome, who's there to answer questions, and who doesn't drag their feet. I'm glad I found Minerva Cuellar! read more

Minerva is great. She's easy to schedule with, great to talk with, very knowledgeable and well-prepared. I'll be going back to her for tax season. read more

As a small business owner, maneuvering the labyrinth of understanding business taxes has been exhausting. However, I am grateful to have met Minerva. Minerva has a wealth of knowledge regarding business taxes. Since the first day of deciding whether I should hire her to the recent task of filing both my personal and business taxes, she has done an exemplary job of providing guidance and recommendations on best practices of business taxes and has always made herself available to answer my questions. I cannot say enough about the great customer service Minerva has provided to me. But what I can say is that if you are looking for a knowledgeable, hardworking CPA, choose Minerva! read more

I was seeking counsel on tax issues concerning the sale of inherited property. I found Ms Cuellar very knowledgeable and thorough. She is professional, yet personable and easy to converse with. I highly recommend Ms Minerva Cuellar. read more