I have had to go in for two vastly different/urgent injuries and the medical personnel were so kind, compassionate, efficient and resourceful- I felt supported with aftercare, follow up and check ins as well. One of the best . read more

Never gave my consent to a strep throat test. The kiosk wasn't working that day so I tried to explain to the worker that I couldn't check in but she kept rudely interrupting. We were going around in circles because I was trying to tell her I was told to come back but she would not stop talking over me. Seems like out of spite I was charged a strep throat test I never agreed to. My son had a cough for almost a month. It was mild but yet wouldn't go away. Something told me to go somewhere else when I saw that the kiosk wasn't functioning. I did not want to drive out to Oak Park so I decided to stay but that was a bad idea. The idiot who performed the strep throat test was way too rough that ended up hurting my sons throat. He said the pain got worse because he described the pain as a lump in his throat. We walked out with a service that we did not need and in a worse condition. I tried to dispute it with minute clinic but it seems like I'm stuck with the bill because I've been waiting for them to remove it but nothing seems to be done. read more

This location does not care if you're sick you have to be ON TIME or EARLY EARLT to your appointment. I was arriving 8 minutes late to my appointment since I am ill. This location called me and asked if I was in the parking lot at 11:55. I told her I was running late but was 2 minutes late and they informed me that they personally would not take me (though other CVS pharmacies have taken me after being late in the past). This is so hard because I had to cancel my appointment with them online and then try to find another CVS with an open slot with is near impossible. read more

MinuteClinic at CVS - Minute clinic, Broadview - Urgent Care Near Me - BROOKFIELD, Illinois

There was an issue with one of my prescriptions and CVS Pharmacist, Robert, went above and beyond to get in touch with my doctor and straighten it out. This type of service, is all but absent these days ANYWHERE. I can't thank Robert enough for all he did to get my script filled. read more

I took my elderly father in to this clinic recently. My sister who likes this clinic, told us to come before it opened in order to get in quickly. We arrived about 15 minutes before it opened on a Sunday. We were able to check in until the nurse practitioner arrived but we checked in and we were seen right away. The NP was thorough and kind and my elderly father loved her. She gave us appropriate treatment for his condition and he improved quickly. read more

5/27/14 my son had his eye lid scratched from our dog I sent him to cvs to get it checked so no infections would start the nurse practitioner told him that she was not pushing her lunch back any further and timing was everything I will be contacting corporate read more

We got there just before the clinic closed. I was there worried my 5 yo had strep. Not only did Kate Bester put her coat back in, she treated me and my daughter like we were the first appt of the day. She was fast and efficient. Good to me and my daughter. What an asset to cvs! read more

Consistently, unhelpful, poor customer service. Felt like an infringement on their time that I was there. Had to switch pharmacy due to insurance reasons...will immediately be finding another place of business to spend my money. Not just another cvs location. read more

I was unable to pre-register online. The click here option to register was gray and would not allow me to click, even though it was hours before closing time. Upon arrival, I had to wait an hour and a half with my 2 year old for a simple and quick TB test read, which consisted of looking at my arm (less than a second). And there was only 1 patient ahead of me. I only came here Bc I needed a TB test for work asap. However, I will not be returning to what I will from now on refer to as the 90 min+ clinic. read more

They are always opening late then have to get "set up". I have a severe chronic pain condition and have been getting norco filled here for years with no issues. Recently they had a floater pharmacist who wasn't comfortable filling it and flat out refused to do it. I was left without my pain meds.....seriously? So basically he judged me and/or called me a liar. I switched my whole family to Walgreens. read more

My fiance has been ill for the past 5 days. Since he is uninsured and we are struggling, I tried to find a free clinic in our are (Berwyn). All the ones that I found through the online search either had bad reviews or had hours that conflicted with our schedules. Since I figured it is only the flu based on symptoms, minute clinic sounded quick, convenient and cost-effective. We arrived at around 6pm, and walked out the door by 6:20pm. There wasn't anyone ahead of us which I'm sure would not have been the case at a free or sliding-scale clinic. The nurse practicioner was very thorough, friendly, informative and honest. (Can't remember her name unfortunately, but she has really pretty green eyes!). She said because he was 3 days into the flu, the anti-viral meds would be expensive and possibly ineffective. She recommended some over the counter meds and even took into consideration that my fiance has high blood pressure. After she was done recommending the OTC stuff, she took him back to her office and told him about a place in LaGrange that would be able to work on a sliding scale for high blood pressure medication. Going above and beyond really set this experience apart and I would highly recommend this clinic to anyone. It is inexpensive and the service is outstanding. Thank you again for all of your help! read more

First my daughter was sick, went here 1st. 3 people ahead of us, says 1 1/2 hour wait. We go to Walgreens down the street. Easy, in right away, diagnosis of strep throat, get meds, daughter begins to feel better. Two days later, son is sick with same symptoms, go to CVS because it's closer, etc. SSSSLLLLOOOOOOWWWWW as can be, no bedside manner at all. Strep comes back negative. Now I have to go somewhere else, somewhere where they know what they're doing. read more

After being told that the wait for a practitioner was 3 hours at the Oak Park Walgreens Convenient Care, I decided to drive out of my way to the CVS Minute Clinic in Brookfield. I do not usually go to urgent care centers since I have insurance, but my pink eye was not worth the trip to my doctor's office. I signed in at the desk at CVS, and was called within 30 seconds to step into the office. The practitioner was fantastic. She was friendly, professional, and very quick (truly a minute clinic). Within 15 minutes, I was waiting in the pharmacy area for my eye drops. I do not usually write reviews for businesses, especially not big ones like CVS. However, without this practitioners' assistance, I would have spent my whole afternoon at the doctor's office ... or Walgreens. So, if you are ever in need of a quick fix, and you are somewhat in the area, I would suggest this Minute Clinic. read more

I recently went into the Minute Clinic in downtown Brookfield while visiting family and was quite pleased with the experience I got there right when they opened and was seen right away. The Nurse Practitioner did a thorough exam and took the time to talk to me about my symptoms and explain what she found, as well as the treatment plan. Frankly, I felt more confident about the exam than I felt about exams from doctors at more traditional urgent care offices. The only downside I could see was that there wasn't really a good waiting area, just a few chairs outside of the door, which may be an issue. But overall I thought this was an excellent place to get quick care, and I wouldn't hesitate to come back if I was once again sick while in the area. read more

Tibura the nurse practitioner at the minute clinic is freaking awesome. Although I got there late, and she had another patient, she was kind enough to see me quickly. She was professional, kind, knowledgeable, and made my life so much easier by spending a few minutes with me. I would not have been able to get in anywhere else in the late hour, She saw me in distress, and cared enough to take time to help me. Thank you thank you thank you!!! I won't forget it!!! read more

Came to minute clinic at 8:40am. There was one lady ahead of me. Clinic does not open till 9:00am. 2 ladies arrive after me. Nurse arrives at 9:00am to turn on computer. 1st patients starts entering her information for registration. The nurse than ask the 3rd patient to come in. Without her having her register and skip 2 people that arrived earlier. Apparently the nurse knew what she needed. This is very unprofessional. 30 minutes later she is still with the 3rd patient. I left I rather go see my doctor or another urgent care. Apparently because I don't know the nurse it's okay to not value my time. There is a reason there is a registration line. I believe that is way CVS put it in place. CVS SHOULD TELL THEIR EMPLOYEES TO USE IT. AND VALUE THEIR CLIENTS TIME !!!!!!' read more