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    MinuteClinic at CVS

    1.0 (1 review)
    Closed 8:00 am - 1:00 pm, 2:00 PM - 7:00 PM
    Updated 2 weeks ago

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    7 years ago

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    Walgreens

    Walgreens

    2.8
    (8 reviews)
    2.0 mi
    $

    Please forward this COMPLAINT to: The District Manager and The Regional Manager…read more ** As Today - Store Manager Paul Said Complaint Would Only Comeback To Him and Indicated He Would Ignore It Even Though He Witnessed It (PLEASE REVIEW CAMERA RECORDING). For Walgreens Store #06906 at 12:56PM on 2/25/2026, 6097 Broadway, Merrillville I clipped a coupon in your app for $2 off qty 1 coupon Sudafed Sinus and Pressure the coupon did not expire until 3/14/26. Upon checkout the coupon was not showing on the register. So the clerk ask for a Mgr to come over. (Iliana - who I later found out was not a manager) Came over and took my phone from my hand and said the coupon wasnt being applied because the coupon was not showing in GREEN??? Because coupons show in green ON HER PHONE?? I told her that I dont know Walgreens color coding policy and does that mean she cant price adjust and not going to honor the coupon even though she sees it is clipped, not expired and not an online only coupon. Iliana then says that my app is the problem and needs to be updated?? Again, I question why do that now instead of the coupon being honored?? She then yells over to PAUL and SAYS CAN YOU COME GIVE HER A DOLLAR OFF OR SOMETHING....IT'S HER DAY OFF AND SHE DOESNT HAVE TIME FOR THIS!! PAUL SAYS HER NAME THREE OR FOUR TIMES BECAUSE SHE KEEPS YELLING AT WHICH POINT I MAKE IT CLEAR THAT I WILL BE REPORTING HER INSOLENT UNPROFESSIONAL BEHAVIOR TO CORPORATE. INSTEAD OF PAUL APOLOGIZING......HE STATES MY COMPLAINT WILL ONLY BE ROUTED BACK TO HIM INDICATING HE WAS FINE WITH HER ILL BEHAVIOR AND WOULD DO NOTHING TO CORRECT IT. NO CUSTOMERS DESERVE TO BE YELLED AT AND TREATED LIKE AN INTERNAL STORE PROBLEM IS THERE FAULT!

    place a order for a poster today the pick up time was 3:24pm wasn't ready until 6:05pm…read moreunacceptable and the reason for the poster not being ready because they wasn't monitoring the company I lost business because of this

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    Walgreens
    Walgreens
    Walgreens

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    Custom Dosing Pharmacy

    Custom Dosing Pharmacy

    2.5
    (4 reviews)
    1.7 mi

    I was recently hit with a crippling flare-up of sciatica pain from the right hip down the leg to…read morethe ankle and around the foot. For lesser pain, I'd previously tried a topical, heating pad, and Ibuprofen. This time the regime barely topped off the pain, leaving me to hobble around, the moving finally providing a little relief. (I'd checked with CVS Pharmacy and no dice on anything CBD without going through a doctor and getting insurance approval. Who knows how long before I could even see the doctor? Not an option.) Talking to a lady in a class at the Y, she referred me to Custom Dosing for a CBD formula. I stopped in around midday. Several customers in the store and I wandered over where I saw CBD products. It looked like there were several options but wasn't sure what I was looking at, had no experience with any, and not sure what to try. I was helped next, explained what I was looking for and she directed me to the products I was looking at. She explained that this product, a roll-on, was a new product to them as well. There was also a cream and another roll-on (I think) and all were priced much higher than expected. Still, I was anxious to try something promising relief. A roll-on can be messy, not dry real fast or be absorbed quickly, but neither do I have to wash it off my hands after application and it's not sticky. However, after a few applications of the product once in the morning, once at night (apparently could do more if needed), the relief has been tremendous. At 3000mg of cbd as well as incidental ingredients, it's effective. Love it! It works; only I might search for a less expensive pharmacy.

    What a f-ing joke. Custom Dosing hours are less than a bank. It's very difficult to actually get…read moreyour medicine if you work. Closed for lunch! Closed at 5pm! Closed on Saturday! Closed on Sunday! Closed on Monday!! including today when they are closed for the next two days for Christmas Eve and Christmas. I'm a Valpo customer who will switch as soon as I pick up my prescriptions that were called in on Wednesday. They do not lift a finger to be customer oriented in the least bit. Scrooge owns this place.

    Walgreens

    Walgreens

    1.9
    (10 reviews)
    40.1 mi
    $$

    PAINKILLER OTC This…read moreWalgreens is likely to exacerbate the headache you (probably) already have. My wife chose this drugstore as our primary pharmacy, mainly because it's convenient for us on Lily Cache in Bolingbrook (as a bonus, there's a Buona Beef directly across Weber Rd, so I usually dip in for a sandwich after picking up her prescription). I'd estimate one of us stops here every 3 weeks, so we're fairly frequent flyers. We recently encountered an issue where they processed my wife's prescription incorrectly. Instead of giving her 90 pills for 30 days (@3/day), they gave her 30 pills total believing it to be 1/day. I have to think there are instructions clearly printed on the label--because y'know, MEDICINE--so someone working here wasn't paying attention. After bouncing back and forth with phonecalls, one woman eventually apologized for the oversight of a coworker and vowed to fix it, which they did. Over the last few months my wife's made some friends over in pharmacy pickup, and they've been kind to her and helpful for the most part (excluding the one lady who bungled the 'scrip). I, on the other hand, am given a chilly reception any time I walk in. The associates at checkout barely engage in eye contact or return pleasant small talk, hardly ever doling out a 'thanks' or 'have a nice day'. On the last trip, the guy bagged my snacks and rang me up without saying a word. I might as well be a leper. * TL;DR * Pickup ya meds, grab a snack, and bounce. There's not much else here worth lingering for. It's a shame this Walgreens doesn't have a liquor aisle (wah wah), since a wall fridge with cold beer would've definitely bumped them up a star, at least. The customer service has been generally poor across 5-10 visits; messing up an important prescription for medication seals their lamentable fate.

    Sophia needs customer service training NOW If a patient is…read morecalling for their medications, clearly they need their medication. To be rude, snarky and disgusting in the morning because you all failed to order the correct quantity and follow up on any additional quantities that were needing to be ordered is not the fault of the patient. Your job is to order the drugs as needed Ensure that you have enough to fill your orders and update the system so that way your patient can receive them. That is not what is happening that is not acceptable. No one should have to wait 2+ weeks to receive medication. If there was an issue with the manufacturers distribution, some form of communication should've been relate to the patient or you all should've been working with. Your local network of stores to obtain the additional quantities needed to fill these orders. Especially for a restrictive drug. To be so disregarding of the patient's need for their medication and the length of time waiting for medication is just disgusting. If Sophia cannot provide the level of service that is expected from a Walgreens associate then maybe she should not be one.

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    Walgreens
    Walgreens

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    MinuteClinic at CVS - drugstores - Updated July 2026

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