Very poor customer service. No reply to the issue at all. I withdrew from the contract which is my right for 14. days and due to EU regulations they should return the full amount, but a delivery fee was deducted from the return. Shame! Big NO for a company that goes against the law. read more

Since I am a fountainpen lover and always looking for something nice or extra ordinairy, I frequently place a bid on Ebay. I've come to know Rolf or 'the missing pen' as a very trustworthy party. Since his first two deliveries, I order directly by e-mail. Quick response with always a tempting offer! For pens as well as ink: he's your man. Good service, fast deliverance, secure payments via PayPal and always a bag of sweets, to make working with your new treasure realy fun! It doesn't get any better than this, people! read more