I had been looking for a reliable house keeper for nearly a year now. Some never showed up to…read moreclean, others said they would charge one price and then after the cleaning was done, said they told me $30 more than they had original. Others wanted to talk more than work. It was refreshing to find someone that responded when I contacted her and showed up as promised. She was on time this morning and did a fantastic job. She worked the entire time and if I asked her something, she kept working while answering my questions. This is the cleanest my home has been in years. She will be my house cleaner until one of us is not around any more. Her price was in line with what everybody charges these days and the quality of her work is excellent. I will recommend her to anyone that needs a good, reliable house cleaner.

Bonnie came to my condo after I suffered and injury and am not real mobile at this time. She was…read morean absolute God send and I look forward to her visits now! She is extremely thorough and she said I'd be happy with the kitchen but my stove looked like it was brand new and the bathroom tiles were so clean I told her I needed to get sunglasses to look at them! Thank you!

I found Pure Clean Professionals through a Facebook group and contacted them in July 2021 to do a…read moremove out clean. When I say that it was one of the best decision ever, I really mean it. They were so responsive and professional, we were in a time crunch and they really worked with us. I was so amazed that I recommended them to my friends. When moving into a new place, I contacted them again and they so willingly squeezed me in. I really love this family owned and operated company -- if you're looking for someone to clean your home, move out, move-in, routine, etc., this is the company you want doing the job. I would recommend them to anyone.

Very happy with their prompt, courteous and thorough service. Plan to engage for recurrent service.,read more

Bon-Care did a great job in cleaning my white carpet that runs throughout the house. He was able to…read moreremove several stains. He also works fast and efficiently. No damages, no mess, and friendly. I would definitely use Bon-Care again.

Alex was very courteous, professional and focused. He did a…read moregreat job on carpets. He charged a very fair price without any kind of add-ons.

Superb service. Always on time. Work is done quickly and expertly. Best Lawn service I've ever…read morehad.

Veterans Exterior recently completed a job for me at my home in Yorktown…read more In this case, I had gutters that had become clogged with debris and needed to be cleaned out. Response time was decent. Communications were reliable and the job was completed to my satisfaction. Of note: no debris was left behind which I am most thankful of.

Kenny, we do not appreciate your insinuation that we misunderstood the arranged date and time…read more Obviously the misunderstanding was with you. What's worse was the lack of professionalism exhibited by not answering or returning our phone calls as we desperately sought moving help.

Never showed up, never called. I have called multiple times, no answer no availability to leave a…read moremessage. I have emailed no response.

This is top notch service! Maria was super respectful and her team was super nice! They worked…read morediligently from start to finish. My loft was covered in dust from a poor move out clean and they have this place SPARKLING! I'm in awe. I'm super thankful Maria was able to fit me in last minute with only 24hr notice. Her price point for over 2400 sqft was unbeatable! Her team was fantastic. They are my go-to cleaning service and I cannot wait to set up monthly service! Thank you for making my home beautiful!

Maria did an amazing job! she did a deep clean, I really just expected mop, vacuuming, and dusting…read morebut she did above and beyond! She arrived a little earlier than what she planned, which was great. She cleaned all the windows, cleaned under my living room rug, everything was spotless! she even cleaned out the oven! She was also very nice and shot me text messages when she was done. I will absolutely have her come clean regularly.

I really want to support women owned/black owned businesses so typically if I have a good…read moreexperience I'll write a good review; if an experience does not meet my expectation I just notify the owner and won't return. A poor review from me is rare. That said, had I seen the previous negative review prior to choosing the company I may have proceeded differently. I originally put in an inquiry for a deep cleaning through the project feature on Yelp. I was contacted by Sherri, the mother of the owner who informed me she helps her daughter with scheduling. I explained that I needed a deep cleaning prior to a move in. She asked questions about the size of my home and specifics that should be done. She initially quoted $350 which I knew was too low for the size of the home and scope of the project. I asked if they wanted to schedule a walk through for estimate and she said that wasn't necessary. I told her that I wanted to pay a fair price for the task and told her that I would send pics of the house for reference of the size and condition. I sent a number of pictures and indicated problem areas such as the kitchen floor, dirty windows and Dusty blinds throughout. I was informed that given the specifics of the "chore list" and the request for interior Windows the fee would be $650, to which I agreed. Destiny and Christi (the owner) arrived on the designated Saturday morning a few minutes late due to an understandable bridge lift delay. The cleaning products and equipment they had seemed minimal and of low quality. They explained that they forgot to pack any gloves and were running to late to pick any up on the way. I offered gloves and showed them a pantry equipped with cleaning supplies and told them they were welcome to use anything in the closet to include any of the snacks, water, red bull, as all the items were purchased specifically for people helping in the home. I gave a walk through of the house and told them that I'm available for any questions or comments. The ladies were friendly and got to work. Unfortunately, even after 5.5 hours of cleaning, none of the areas appeared well cleaned. Wiping of surfaces seemed to just smear on clear or shiny surfaces. Blinds received a cursory brush with the swifter duster but needed an actual wet wipe given they did not appear to have been cleaned for quite some time. I was surprised to see them work ungloved in the toilet and mopping with a basic bucket (no wheels) and what appeared to be a dollar store quality mop being squeezed by hand back in between dunking back into the dirty mop water. The mop water was not changed at any point, just dumped at the end. I pointed out that the interior stove and window was still filthy and the young lady explained she did her best by wiping with Windex and a rag. They did not have oven cleaner or know of other products to clean oven interiors. Here's where things really went left...At about 4pm Sherri (the mother of the owner) called me and said she was unable to get in contact with the young ladies. I informed her they were still at my home and I could have them call her. Sherri went on to say that the ladies missed their 2 other afternoon appointments "trying to clean my home" so I would need to pay more. I replied that I would be paying the agreed upon price that I received in advance in writing and that if there was an issue with that price it should have been discussed with me during the walk through or at whatever time they realized they could not fulfill the agreed upon contract. Sherri became upset, loudly talking over me, and told me that the "girls are young and don't know those things" and that because they chose to not show up to their other appointments it's only fair that I pay them more. Mind you, Christi-the owner, is inside my house and has not said one word about the job being over time. Not sure who schedules 2 inexperienced young ladies to do a "deep clean" of a 2800sq ft. home with 4 bathrooms with 2.5 hours as the alotted time. Sherri informed me that if I wasn't going to pay more the cleaners needed to leave, which was fine since the majority of it needed to be redone anyway. I paid the agreed upon amount and the following day invited Sherri the opportunity to come do a walk through of the home and smell the dirty mop smell that was now overwhelming, prior to my review. She declined and said that I was told they "don't specialize in windows" and that my comments about the work were "harassment." (Side note: their page indicates interior window cleaning as a specific service offered). This company may be ok if you have a need for very basic vacuuming or light dusting (that you don't want wiped free of dust). They did a nice job cleaning the tubs and toilets (credit where I can give it) but the bathroom floors were not thoroughly swept or mopped in any corners or areas behind toilet, or under claw foot tub. I'm including a few pics that I have already shared with the company.

I am getting my unit ready for renting out. The cleaning crew did a great job for a reasonable…read moreprice! Prior to their cleaning there was wood dust everywhere. After they finished the dust was gone and the place is ready for a renter to move in. I would recommend them to anybody looking for a great deep cleaning.

Omg, if you're looking for a cleaning service, you need to book Cendrillon Cleaning. They are…read moreamazing. Natalie and her staff are amazing. They are hard-working and detailed oriented. We have 3 dogs, so it's safe to say there's dog hair in our house..lol. After Natalie and her staff were done, you wouldn't even know we owned any dogs. I highly recommend Cendrillon Cleaning Service. You won't be disappointed.

From the owner: We are veteran owned and operated, small family business. We are also fully bonded and registered…read morewith the BBB.