Its a Sh*t show and no one knows anything and they can be rather sarcastic. So, they lost my title but never admitted it they just steer away from that part but here it's 4 months after the loan was paid off still no title they said I had to come in and sign a lien release and bring it to the tax accessors office to release the lien and get a new title. So I have to drive 165 miles one way to go do their work so I drove it and when I got there it's impeccable timing the manager just so happen to be 5 hours away and couldn't do anything so I had to eat the 330 mile round trip at my expense only to be told they could mail it to me or I can come the next week and get the release well I was supposed to go the following Monday but decided to call and confirm the release is there and signed but no answer. I called 2-3 times a day leaving messages and never once heard back from them so I called today from a mississippi number I got from talk n text and what do you know they answered but when i said my name they abruptly put me on hold for 47 minutes only for them.to tell me to come get the release and i have to fund this trip as well but i will not let this go even if they hand delivered it to me at my home.. I'm actually in the process of filing a formal complaint with the Attourney Generals office in Mississippi and also going to file a.civil lawsuit against them...they done messed with the wrong one.... read more

The ladies at 2233 west main location in Tupelo Ms, really made my experience hassle free, and quick with an outstanding energetic and friendly atmosphere during the waiting process. Not only was i able to get the loan I Inquired for, they were able to get me approved for more than expected. It was a pleasure having these ladies prepare a debt to add on to my name read more

I do not recommend this place whatsoever! They claim to do at home online remote loans which is completely false, they made me wait all day long when I had one scheduled and then told me that night that they couldn't come out after I took the day off and was waiting 4 hours and hours. They then told me that I could come into the store so I gave him the benefit of the doubt and I still went into the store the following day with my license and title in hand which is exactly what they told me to bring . Upon arrival at the store the lady that was working named Jennifer was extremely rude and obviously hadn't been trained in any type of customer service role, she started grilling me on the questions that I had already answered to receive the loan and kept telling me to stand back farther than 6 ft when I had no intention of ever getting up close to her. I don't know what did it but something made her mad and she made me drive home and turn me down for a loan because my title said my name and my license said my name but my license said that I am the second whereas my title doesn't say on the second but it has the same name and address. So even after her first phone call to a boss that told her to follow through with the loan, she took it upon herself to call another boss who may or may not have told her not to do it. I found this to be extremely rude and some of the worst business ethic I've dealt with, even if it was a policy you could have done a little research to find out who's truck that is or to find out at least it's not my dad's. So if you are looking for a title loan company or a loan company in general I would advise you to not deal with these people because they will give you the run-around they'll do anything to get you up to the store, the LIE and waste your time with no care about how it impacts you. I've had great luck with Approved Cash and Title Max in the past, that's where I'll be going tomorrow and I recommend you do the same. read more