I do not have an electronic subscription to the Missoulian but my Citibank account was debited for a subscription. In following up I determined that it was not the Missoulian but a scammer that had debited my account. I was able to get a credit back from Citibank and all is well. read more

I do not recommend Missoulian. They charge you excessively and their customer service is in the negatives. Multiple people, including myself have gone through large amounts of work to get a subscription canceled. It's honestly a joke and a scam. Along side that issue, the stories are short and vague, they rarely provide enough information about stories and aren't detailed. Missoulian is low quality and lacks positive customer service and understanding. Do NOT SUBSCRIBE :) read more

Do not sign up for a subscription. They will take until a second payment is made to set up your account, making impossible to cancel until then. When you call or message on the website, they take forever to reply, and then incessantly try to upsell you. They also refuse to refund the second payment. Unacceptable. read more

Signed up for the promotional price of $1 for 13 weeks, and then $10.99/month thereafter. With no notice from the Missoulian or Lee Enterprises, the rates were increased to $21.99/month and then $31.99/month. The lack of notice of the rate increase lacks integrity. DO NOT SIGN UP FOR THIS SERVICE! read more

Don't sign up for the 1$/mo promo! I signed up for this in January and then I moved across the country. I did not like and never read the paper. By April I realized I was being charged full price for a paper I never used. I called to cancel the subscription and they convinced me to take another 3 months at the promo price. Life went on and 4 months later I just realized I had been charged full price 4 months in a row without even realizing it. I called again to cancel and request a refund and they refused. They will take your money and trick you by offering you what seems like a nice deal. 1$/mo turns into $75 if you aren't careful! Don't do it! Don't give in to the promo! read more

very poor customer service i was rushed and the receptionist was very rude and when I spoke to the supervisor they were unhelpful as well. Dont get this paper at all. read more

One of the worst experiences I have had. They make it IMPOSSIBLE to Cancel a subscription! NEVER, EVER sign up unless you plan on paying for the rest of your life read more

Would give them zero if possible. Scammers BIG TIME. Had the digital subscription, and was going to cancel before next month was due. Surprise!!! Got billed 5 days early.. and for 18.99, not the 10.99 they had charged me. Called up the customer service, which is obviously in India and God Bless them, but very very hard to understand. They tried to get me to stay with all these offers.. i said no 8 or 9 times. Called today, 4 days later to see how long it takes to get credited back to my account. They said they will send check in 4 weeks.. which is just OUTRAGEOUS read more

Trying to cancel a subscription is impossible. 4 phone calls over a months time period has got me no where and a virus in my computer when I used their website. The more B.S. I have to go through the more determined I am to cancel this subscription. read more

Cancelling paper delivery means time off of work and a physical trip into the building. No ability to do this online and no one is there to answer calls. No email - no easy way to cancel. It's like they want it to be as hard as possible and that means it's not an ethical business. read more

If I could leave no stars, I would. Ended up canceling my credit card in order to cancel my subscription as that turned out to be the route with the least amount of hassle. That after them charging me a few months and not actually sending me anything whatsoever. So, what a subscription with the missoulian is, is you pay them money, they send you nothing and then make it a PIA to cancel the subscription where you received nothing from them. AT ALL. read more

Don't subscribe to this publication. You'll never be able to cancel. Horrible customer service. You can't cancel on line. There whole system is set up to prevent you from cancelling. Disgusting!! read more

I cancelled my subscription for which they had billed me. The operator told me they would credit the same card they debited from. A week went by, and I called about it. They said they had sent me a check. Another week later, and I'm still waiting for my refund from the Missourian. SMH. I can't recommend a business that operates like this. I don't even normally do reviews that much, but I'm pretty frustrated with my experience in this matter. read more

as the years pass the writing gets worse. the stories are out of AP or not very objective. They seem to hire people who have a weak grasp of journalism! I call it the Missoulian fish wrapper and litter box liner. Also theyhave the nerve to even charge for classified? lol every one i placed received zero response. But many responded on craigslist. read more

The Missoulian has become so hard to deal with! When you call it almost impossible to talk to a person. We have become so frustrated with trying to get a subscription with out numerous phone calls trying to straighten out a screwed up cluster!!! You can't even get a subscription without some kind of mess up! I give up! read more

We all know how terrible this paper is. covering nothing but nonsense and not getting to the real issues. many of the "reports" are AP stories that they stick in . Newspapers use to cover what we as the population actually wanted to learn about. the Missoulian is just dribble mixed with bs. Newspapers are dinosaurs and this one needs to become extinct. read more

Called to cancel my subscription for the second time since apparently they didn't do it right the first time. The gentleman I spoke with was highly rude to me and said he needed delivery dates, phone numbers and would not take my account number as a reference point. Said I should've had all this information before I even tried to call him and then hung up. Will never subscribe with the Missoulian again. read more

Customer service is horrible!! My father passed away and I had important questions about having the obituary published. I called THREE times one day, got the answering machine and no return call. I called TWICE the next day, and again, the machine and no return phone call , that day or ever. what are they doing that nobody had the courtesy to pick up the phone? I was astonished at the lack of customer service, especially for obituaries. read more