I got several bids from house cleaning businesses to clean our new home before moving in. ADW was…read morelocal with the most affordable bid. The owner was friendly. Her bid was $200 less than others so I went with her. On the day of cleaning, the owner asked me what my priorities were and I told her I wanted cabinets and cupboards cleaned so I could put things away, floors and then windows. After about 2 hours of cleaning, the owner came to me and said I've almost used up the amount quoted on the bid and they had not cleaned everything. I was a little taken aback as I thought the bid was a final amount. Nevertheless I agreed to almost $200 more so that all cabinets and cupboards would be cleaned. At the end of the day, I realized there were a total of 4 people cleaning so I thought with all that people power my new home would be ready to move in. The following day I looked around the kitchen and realized one kitchen drawer had not been cleaned as it had dried on dark liquid in the bottom. Another cabinet had dried herbs and toothpicks. I was shocked so I looked around the rest is the house. Some of the windows blinds were cleaned, others were not, even in the same room. (I had not asked for blinds to be cleaned but the inconsistency made it confusing. ) Only one room had the window sills cleaned. Because the house had been empty for a while, dead flies were present in almost every window. There didn't appear to be consistency in the cleaning so I ultimately went through the house wiping out cabinets and windows. I sent the owner this information just for feedback, hoping she would appreciate receiving this feedback to improve services. Instead, I received an email telling me her move in bids are usually much higher and there were more cabinets that needed cleaning than she originally thought. (This is a 2200 sq. foot house) So no apology or acceptance of mistakes made. Very disappointing. I wanted to support a local business and had hoped it would be more responsive to feedback. I was wrong.

The crew was very good. We had 4 cleanings that came in 36% over quoted price with no explanation…read more Numerous attempts to call went unreturned. I can't explain the overcharge. Didn't authorize anything but a flat rate. Credit card dispute team will decide. What a pain en el Como se llama.

Niki was prompt and direct and kind. I called her in a bind and she helped me out same day even. As…read morethis was my first service she taught me what the difference is between a deep clean and a routine cleaning and saved me so much time and money! (Deep cleaning involves moving all furniture and cleaning every little crevice in every window, door, appliance EVERYTHING. And takes 8+hrs to complete.) A routine cleaning is exactly what I needed. The whole house feels refreshed and clean. The eco friendly products she uses have a gentle mint but no perfume or chemical smells at all! She also got along with my persnickety chihuahua without a hitch. This was money very well spent. It was a delight to have her in my home and I'm so grateful for her nonjudgmental help.

Nikki was wonderful to work with and did an amazing job! She responded very promptly with a…read morereasonable quote and was able to schedule our rental home for a cleaning on such short notice. I would highly recommend her to anyone in need of cleaning services!

A very disappointing experience…read more - Two women showed up, looked through my house, and gave me a price quote and a date and time they'd be arriving. There was no mention of any other steps. - Today, the day before the appointment, I texted the owner to confirm when they'd be arriving. She informs me that the two women who showed up are saying they appointment was never confirmed.' - I ask what part of the process was missed, because when they left we had a confirmed date, time, and price, and there was no indication of any other steps. - No reply. I wish I could give them a full rating, but it's 14 hours before my scheduled appointment and I'm now told no one is going to be showing up. Very disappointing and very frustrating. I wish the owner had communicated with me through this process.

I've trusted Marbel and her team with various of my rental properties in Lane County. They're…read moreefficient and fair with their pricing. Plus the work they do is outstanding. Marbel herself is very kind and approachable. Thanks again for everything you do, especially during the pandemic. Muchas gracias!!

Christina does great work, at competitive prices, communicates quickly over mobile phone, and keeps…read moreto her schedule. She did a great move-out cleaning on a 2,000 ft2 rental house for us and really got our kitchen cleaned up, getting all the stains and aerosolized cooking grease off of everything. If you have a big move-out cleaning job, just be prepared in case she can't get everything done by herself in a single day. I found she likes to focus on restoring the problem areas so you might have to schedule an extra half day to wrap up other areas if you have a lot of issues with your house.

Do not hire her. She will agree on a price for a specific job and not complete the job. Wasted an…read moreentire day of work for me because I could not work on house while she was there not cleaning what we agreed. Christina will say that because my water heater was Working intermittently and there wasn't always warm water that that was an issue, but warm water has nothing to do with her choice not to clean what she agreed including the windowsills, windows, and dishwasher. She actually completed less than 1/3 of what we agreed. I will never be hiring her again.

I hired this company to clean up a rental property that had been neglected. I thought the team was…read moredoing a good job however, after they left I found several un-clean places, including the toilets, window sill, and kitchen floors. I had to spend hours cleaning after them. The bill was also $200 more than the estimate. I made SEVERAL attempts through email, phone, and text to contact the owner to discuss the bill. She only responded with a text saying she takes the summer off to be with her kids. She only lowered the bill after I sent photos of the poor quality of the work. If you want a company that does quality work and communicates I would steer clear of this one.

I hired them years ago for a move-in clean for our new house. They did an amazing job. The garage…read morefloor was left filthy by the prior owner and they worked and worked to get it clean.

I asked for a deep cleaning and I was very disappointed. They asked me how it was before they left…read moreand looking over things it looked fine, but the next couple of days I found so many things that were not done, silly things, like half the dining table was cleaned and half was missed. The kitchen counters were not completely cleaned, they didn't move anything it seems and in the back corners they just didn't touch it at all. They kept asking me if I wanted things dusted, I was shocked, of course, it was supposed to be a deep cleaning. The floors were not done well, the base boards were incomplete, it was not a deep cleaning. There were many red flags I should have listened. They place got broken into the day they were supposed to come so they cancelled, and said they would call me later in the day to reschedule, that was a Friday. I didn't hear anything, no problem these things happen. But I never got a call back and I actually had to call them on Tuesday to get it rescheduled, and Neal just said so sorry I'm really not a flake. So ok, I get it, things happen. But after the poor cleaning job, I emailed them because they were leaving for vacation. I mapped out all the things that were missed and that I was disappointed for the cleaning. It has now been 3 weeks since I emailed them and I have not heard a peep. So long story short, they are unprofessional and did a very poor job. I would stay far far far away from them.

Great service! A++++! You won't go wrong with this company…read more Super flexible, accommodating and reasonable pricing. They are happy to go above and beyond and make your home shine.

I never heard back from them about service so they must either be very busy or not concerned about…read morethe job

AMAZING!!!! I called Middletons on Sunday to see if I could get my apartment vacuumed the next…read moremorning as I had a neck injury and am really sore. I have family coming up Monday. Graciela answered the phone. (surprised because it was Sunday) She was SO helpful. She made time for me on Monday morning!!!!! She showed up on time and got to work. Man!!!! My place has NEVER looked so clean! It is a REALLY professional job...she even got under the rugs, and everything is spotless. I have had cleaners come before, but this was the next level. I would recommend Graciela and her cleaning service to everyone! Friendly, kind, incredible value, WAAAAY better than anything I have experienced! Thank You, Graciela! I will be back!

I've used Roxy's cleaning sporadically over the past 3 years. Roxy and her assistants are great and…read morework hard to comply with any requests I have. The quality is great for normal cleaning. She also worked with me to de-junk and organize. If you have something special like oven cleaning, or windows, please let her know ahead of time so she can plan enough time and have the right equipment. I highly recommend her service!