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    Mitchell Masonry and Restoration

    5.0 (4 reviews)
    Open 9:00 am - 5:00 pm

    Services - Mitchell Masonry and Restoration

    Fireplace cleaning

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    9 months ago

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    1 year ago

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    People searched for Masonry/Concrete 2,262 times last month within 25 miles of this business.

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    The Chimney Sweep - Concrete splattered all over a brand new roof we told them to please protect.

    The Chimney Sweep

    (5 reviews)

    On 6/26/26 "The Chimney Sweep" blocked my calls and said he would only respond by e-mail. However I…read morenever got any e-mail replies to my question "Who did you order it from", so I could see where my stove is. I asked Jim to just refund my money. I sent him about $2000. If he ordered the stove from the company he claimed he ordered it from "eleganthomeusa" they say it cost $734.00. I would be happy if he just refunded me my deposit - $734 until he gets his credit card refunded, however He will not refund me anything. This is what makes me feel he is trying to scam me. I canceled the order please return my deposit.

    DO NOT HIRE! The damages they caused to our roof and property are extensive and they refused to…read moretake responsibility. They would not give their insurance information to cover their liability. What's worse is they were rude and disrespectful multiple times throughout our efforts to resolve the mess they made of our property. They let concrete splatter all over our new roof, the sidewalks, and the entryway. When they had an opportunity to clean it up they tried to blame us, the owners, because we needed to withhold payment to resolve their issue. Horrible experience with no accountability whatsoever. The fireplace insert was installed crooked and isn't secure. They didn't even wire the blower fan to work properly. In addition there were 3 boxes that came with the fireplace that were necessary for the installation we set up for them right at the opening and they didn't even open the boxes! Absolutely horrendous experience! Do not hire.

    A Capital Roof and Chimney

    A Capital Roof and Chimney

    (2 reviews)

    Dave was great at getting our gas log vent free fireplace repaired! Very conscientious and detailed…read moreoriented. Great overall experience!!!

    Deplorable, unacceptable, unprofessional, unsympathetic, time wasting lack of any schedule…read moreadherence from "Dave". Multiple missed appointments last year, looked past that because he seemed like a nice guy. Two missed appointments this year. First one, text to ask if he need me to do anything for his appointment he set with me via his last text for that evening, to which he replies "You never confirmed it with me, so i booked other appts"!!! Why would you tell me a date and time to be here, and not show up? Again? If you needed confirmation YOU SHOULD HAVE ASKED FOR IT!!!! On to tonight, haven't had a fire in the fireplace for a week, as we thought captain dependable was coming to clean it, appointment for between 6:30-7:30, he calls at 6:50, and says "I should have called you sooner, but I blew my back out the other day, and can't come tonight"! Really? Boy Scout carnival tonight that we didn't go to because Mr Considerate was coming?? It gets better, when he says "Oh, I think I remember your house now, didn't I tell you you had to get your chimney lined last year?". Which he did not, what he did do was SUGGEST IT. He also said he would provide a written estimate to see "if maybe your insurance company will pay for it". Never got an estimate, which I told him, and he mumbled something about being sure he'd sent one. We have used the fireplace for a two full seasons because he only SUGGESTED a liner, if it was such an important safety issue I would have done so, and as a responsible business owner don't you think he would have, should have, could have followed up with us about the supposed quote he sent us??? Who takes the time to build a quote then never contacts the customer? Complete, and absolute BS, and a total waste of my time, and patience. Find someone else. There are a ton of good companies in the area, this just isn't one of them.

    Mitchell Masonry and Restoration - masonry_concrete - Updated September 2026

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