While traveling home our tire shredded in Colorado City. We made several calls to towing services…read morebut Pickrell was the most helpful and friendliest! They were able to get us in under an hour. The driver Cody was a very courteous young man. He made sure the car was loaded carefully and secured it. He even found a flaw in a different tire! The truck had a/c and space for our family. Cody was an excellent driver also! We were home about 1.5 hours later than our original arrival time and you just can't bet that! Also pricing was comparable to other wreckers we called.

Horrible service. Slow response, lack of care for the customers. The owners are rude, overcharge…read morefor very simple services, and hope you're dumb enough to no notice. A random man and his wife own this barn with a tow truck.. they couldn't get you out of a patch of mud or fix a small dent if their lives depended on it.

Broke down near sweetwater tx and fortunately ended up finding this mechanic shop that got me up…read moreand running quick! Mr. Rosado and his hands replaced all the brake assemblies on my trailer and did a good job.. haven't had a problem since!!

I contacted this business to get a quote for a tow to Bronte for mechanic work. They never gave me…read morea quote but stated they could come pick up my vehicle, check it out to see what was wrong, and fix it for less than the tow plus service from the other mechanic, but still never quoted me on the tow itself. I agreed because I didn't think I would be taken advantage of. They came and picked up my vehicle on a Thursday and did not have me sign anything or get any vehicle information off of my car. Friday I called multiple times with no response to how long or how much the repairs were going to cost. I then called again Friday evening and finally received a quote of $400 for a serpentine belt and pulley replacement. Due to the fact that I myself am not a mechanic, I assumed it was a serious repair since I was quoted so high. I then did not get a call until the following Monday that my vehicle was ready. When I got there the price was $100 more than quoted on the phone the previous Friday with no explanation, they had me get the mileage from my car for them which was the first record of it since picking it up the previous Thursday, I never signed any paperwork nor the credit card receipt, and as soon as I drove off of the property my check engine light came back on. I did not take it back because I already had a feeling I had been taken advantage of. So I drove to Autozone and had a diagnostic ran which stated Power Train System Low Voltage. I at that point contacted our family's mechanic in Bronte where I originally wanted it towed and was informed that it shouldn't have been allowed to leave until it had been test drove. He asked if I received any warranty information on the parts replaced and I said no despite the fact that is why they asked for the mileage before I left. I was never given any physical or photographic proof of the parts needing replaced nor did I receive any proof of part purchase or warranty for said new parts. The receipt has no itemization for the length of time that it was worked on but just that I was charged $300 for the work alone. I was also then informed by our family mechanic that by the book those 2 parts should only take .7 and .5 hours, for a total time of 1.2 book hours. My Aunt then called to see if they would give her a flat in town or mileage tow rate and they would not just as they did to me. Only kept asking why and where it needed to be towed. She then asked if they do mechanic work in which they said yes. She also asked if they had an ASE certified technician in which they also said yes. So she then continued to ask them why I was charged so much for 2 things that shouldn't have taken more than an hr for a properly trained ASE certified technician and he made the excuse they had to troubleshoot. She then asked again why did they charge so much for something that should have been a fairly simple repair and why did my check engine light come on immediately after leaving the lot. At which time the man became flustered and said well it wouldn't even start this morning. I was never told this, and was allowed to pick it up and required to pay a substantially inflated fee. This place saw me a young lady that had a young baby and they took advantage. It was easy because I need my vehicle to get anywhere for myself and my child, and I do not know enough about cars or situations like this. Any time I've ever had work done in the past it's either been at the dealership which is 45 minutes away, or at our family mechanic that is 40 minutes away. I could not get the vehicle to either of those places because the serpentine belt was broke so I was at these people's mercy. The only reason I paid is because I know that if I didn't the wrecker service can keep my vehicle until I do. I will be filing in small claims and I hope this review will help anyone in the future.

En route from Austin to Denver when our Jeep started to overheat - Benjamin got us in right away…read moreand diagnosed a faulty thermostat. He was incredibly kind and knowledgeable and after only a 3-hour detour, we were back on the road. It's not a fancy place and could definitely use a good cleaning - but they know cars and we are grateful!

I am disabled and needed some repairs on my vehicle. They are very prompt and detailed with…read morequality and dependable assurance of the work. Leaving me feel very comfortable with reliability of their work.

My alternator needed replaced in the middle of a road trip. They came out at 9pm and worked on it…read morefor hours (you have to take the radiator out on my car so it's a pain in the butt). I'm so thankful for their quick assistance helping me get back on the road when every other place I'd tried to get help couldn't for days. I'd given up hope before finding them and truly believe God led me to them.

Excellent work for all my vehicles. He is trustworthy and professional. Highly recommended for any…read moremechanic work needed.

Had what I thought was an emergency situation while traveling thru, stopped in to Grave Enterprise…read more Turned out to be no big deal, they checked out my vehicle with their hand-held computer, removed all of the warnings that were not legit, and sent me on my way. He would not take any payment, I thanked him profusely, and went on my way. They were very courteous and responsive, and friendly. Nice place, thanks guys!

I had work done on my car but went to the dealership first and was quoted what I felt was…read moreoutrageous... I took the findings to Grave Enterprise and got it done in a timely manner for a fraction of the price.....

They went out of their way to help when one of our trailers had been in an accident on a Texas…read morehighway. Went and assessed the damages for me (I live in California). They found that some lights had been removed from the trailer after the accident. When the driver picked it up from the tow yard he took it to Brooks Diesel. They replaced the missing lights to make the trailer legal to move at no charge! Thank you Brooks Diesel!!

Do not get a used car from them unless you thoroughly inspect every aspect of the vehicle . We live…read morein Odessa bought a truck same day noticed drive shaft making nose and clicking sounds and doors would not shut properly without having to slam them they are fixing the problem ,but leaves me without the vehicle for a month and for the inconvenience there is nothing they can do and made it seem as if I caused the damage to the door frame so pretty much bought a vehicle just to make a payment and not have possession of vehicle horrible very stressful and not to mention the run around they gave me for almost 2 weeks

Me and my wife were stuck getting a run around for a month with allot of other dealerships and…read moreSammy Ruiz (a highly recommended sales person to go with )from here got us approved for a vehicle within a day and by the next we were in a 2020chrysler I highly recommend going to Stanley ford in sweetwater tx if any other dealerships keep stallin on you,also shoutout to the sales-managers from there that made everything happend as well

They'll fix it…read more Brought a 31 motorhome in that was stalling, they figured it out and we were back on the road within hours Trustworthy mechanics

Horrible experience, Very dishonest business do not call…read morethese people you're better off just walking then letting them fix your vehicle. They quote flat $100 hour then when the bill is done at on $150 "lap top fees" that were never mentioned! Then when you ask about it they say they will pull parts off your truck and then proceed to hold it hostage until you pay the bill. Basically get ready for $250 an hour and horrible customer service.