I've had several phone calls with different staff this past year. Each person helped me solve the…read moreproblem I called about and walked me through action steps. They were polite and understanding.

My experience overall was terrible, the lady who worked with me just has been giving me attitude…read moreand make things more frustrating. The lady just refused to make anything easier.

Went in today to mail a certified letter with tracking to the Philippines. Had a very long wait in…read moreline as a customer in front of me was having some issue sending delaying the line for up to 20 minutes, the girl trying to help her was totally "hung up," obviously appearing like she did not want to be working at all that day. But could tell she was at least trying her best. Also was able to observe two customers arguing, ready to get into a fist fight, so at least I had a little entertainment to help ease me the extra-long wait! But i have to admit that the long wait was becoming unacceptable. So, I needed to text my supervisor explaining the situation, and why it was taking me so long. Even snapped a picture so my boss could see the fiasco happening before my very eyes! Until finally, a very professional woman in her 30s came to help me. I appreciated how very observant she was and noticed the way i was looking, needing to be helped. Besides her attractiveness, what impressed me the most was her professionalism, knowing exactly how to send my important court documents with a raised seal to my fiancé in the Philippines. I immediately could see she was a very competent postal employee who understood her job. I was very saddened by the experience I had at the Howard Road, Rochester, NY, Post Office last Saturday, February 14th, as the gentleman Postal Clerk adamantly refused to send my certified mail to the Philippines, making it seem like all the US Post offices do not send certified mail to the Philippines! Told me to check in very annoyed way to check out UPS, so went to them and wanted $250 to send. So funny!! So, I went to Upper Falls Post Office, and it cost me $49.75. After so much pain, struggle and frustration trying to mail a certified letter with tracking (gets delivered in 10 days besides), i didnt mind spending an extra $30 just for the peace of mind. I like knowing my important documents won't take 5 weeks to get to the Philippines and possibly get lost in the mail in some foreign post office..

Bit of a wait, but I was able to easily pick up my package from a missed delivery AND I finally got…read moremy hands on the 2022 African Daisy Global stamps (before the price hike later this month!) (I did buy them out of sheets so if you are also looking for this stamp in Rochester, I do apologize)! The building is beautiful, too.

This is the best post office in the nation.*…read more It's clean, it's bright, and there's never a line. It's run by a gem of a lady named Linda, who not only shares that name with my mother-in-law, but she is also so friendly, so helpful, and just so, so nice. This is the post office my wife grew up with, and she didn't understand why everyone hates the post office until she moved to Brooklyn. Having been to this post office recently, now I get where she was coming from. I'd rather fly up to Rochester to take care of mail-related issues here than deal with it all at home. ____________ *I suppose I haven't actually been to every post office in the nation, but I feel confident saying that it doesn't get any better than this.

Greece police did it again!!!!. I just respect them all so…read moremuch. They always go over an beyond when they are called. We've been dealing with a serious issue for 9 years, but today for the first time we feel relief Just when you think it's never going to end..the good guys show up. Genuinely love this department , Thank you for all your service it's so appreciated.

Thank you so much for your service. I just wanted to let you know how much I appreciate you. My…read moredaughter locked her keys in the car and someone came out to help her he had trouble getting into the truck but did not give up until he got the door open. I am so grateful for you l. Thank you again so much!!

highly recommend the COURTYARD BY MARRIOTT Genesse is a…read morefantastic brewery and restaurant downtown has some good spots; it's also quieter than you might imagine... overall i'd go back, no doubt!

If only it were not so cold here up north in winter, I'd be moving here already. I had the most…read morewonderful time during my summer vacation, with the most genuine kind locals.

This is a recreation center and nice playground. The rec center has some games inside: bumper…read morepool, ping pong, etc. The playground is good for younger kids, maybe up to 10. Nice jungle gym, swings. There is a basketball court and tennis. There is a nice little water park for the kids. There is off street parking, a few picnic tables with a grill, overall generally clean and everybody is laid back. Also has 2 huge soccer fields.

I asked all the kid-friendly trains to go down on Bae and Thomas refused, so did Gordon. I was…read morehappy to hear that Henry-ate-her. Henrietta is the heart and soul of all things ethnic and delicious in this area and I actually really like it. It's bad for traffic and it doesn't seem like it's much different to Amherst NY (part of Buffalo) in some ways - but it does have some great restaurants from all kinds of places in the world and I definitely enjoy it here. Go to Cha Chat Cafe, try Brown Sugar Milk Tea. Try Lemon Black Tea at Kung Fu Tea. Try Roti Canai at Coco Garden (Malaysian). Try Yuk Gae Jang at Seoul House and Sodam. Try Joe's Brooklyn Pizza. Try a White Hot and a Ground Round at Schaller's. Try Gelati (cherry and vanilla) at Rita's. By then you'll be swole, in a tummy sense.

If you're buyin, Henrietta is sellin. Seriously, Henrietta has hundreds of stores and dozens of…read morestrip malls on top of nearly any chain restaurant and most car dealerships you'd be looking for. The majority of this consumer mecca is Jefferson Rd and W Henrietta Rd. There's also little gems of things to do like go catch a $2 movie at Movies 10, see some live country music at the Roost, and so on. Henrietta is Rochester's most popular suburb and has a great night life. It's also home to R.I.T (Rochester Institute of Technology). Which was originally in downtown Rochester but moved to the southern part of Henrietta in 1968 (I suppose technically making it the South Henrietta Institute of Technology or S.H.I.T). Despite being a bit of a college town and having hundreds of businesses there are plenty of nice quiet safe neighborhoods outside the main streets in Henrietta where anyone would love to live. Besides being located right by I-90 between the city of Rochester and miles and miles of open farmland to the south, it's also a quite affordable place to live. If it wasn't for the cold weather and the lack of sunshine throughout the year Henrietta would be nearly perfect.

Hilton Rec center is located in an older building but just added a NEW "toddler play room"! Very…read moreclean and modern with lots of hands on play mats and blocks and tons of other great items like legos and magnetic tiles. They get 4 stars due to the very limited hours of operation. Currently open Monday from 2-7pm and Thursday from 9-11am. Lastly there is a free give-and-take book library out front AND, and you can also bring food for donation and leave it in the designated location for the food pantry.