I won't Ever go back Grelot Dental unless Dismiss Office Management! They told me my insurance…read moregoing cover procedure, so I agreed to procedure. Few days later, my insurance sent me denial of claim Grelot sent and I had pay out pocket. Asked why Grelot why was I told insurance to cover. They said office manager out and will call me back. After a week wait, I call to speak manager. Told with patient, will call me back. No call back. I called again, manager said will find out why I was told procedure was insurance covered but wasn't. I Was Never Called Back! As someone on Social Security, called last time to pay the over $600.00 bill then told them Remove Me From Files because I Won't Be Back! Told them going leave review this experience everywhere available! Everyone involved should be reprimanded by the ownership because I'm informing everyone, it's a risk going Grelot Dental and it may cost you like I was, then completely ignored by office managemen!

My hygienist Tara did a good job. I don't get a good feel…read moreabout the turnover of personnel in both technicians and professionals the last few years. I may consider a move after my next visit.

As usual, the kind and friendly medical receptionists at the check-in desk made a good impression;…read moreI hoped I did when I arrived 15 minutes early for this visit. I reviewed and updated My Chart and checked in online, so I didn't have to do it in the office; I only had to pay my co-pay. I had an address correction on My Chart, and after that was done, I waited only a few minutes before I was called back for my appointment with Dr Adrien DiVittorio. After taking my weight, blood pressure, and oxygen saturation, the nurse asked the usual questions about changes in medications and issues I've had since my last visit. After summarizing what I needed to discuss with Dr. DiVittorio, I waited until he arrived. Dr. DiVittorio had already reviewed My Chart updates and the summary, so we got right to him asking questions and changing medication to get better results. I was given a sample inhaler to start on and will follow up with the nurse practitioner in four months to see how I do on the new regimen. I like how Diagnostic and Medical Clinic and Dr. Adrien DiVittorio's Office work. Their system is very efficient. The time you have with the doctor is the limitation Medicare gives him, not what the doctor chooses to provide you with.

Perfect place if you want to feel like a number. Zero explanation of lab results. Zero explanation…read moreof prescriptions sent in without my approval. Unprofessional office staff. I felt like I was in "the Hood." I won't be back.

A cap replaced in two visits! Gentle, expert & painless procedure process! Surprisingly affordable…read morewith my insurance benefits. Such a relief. Dr Harrell's Azalea Dentistry is the very best. many thanks, melanie ferguson 11.2025

Dr. Harrell is a very kind, gentle and knowledgeable dentist. He takes his time with his patients…read moreand does not make you feel rushed. Your concerns are important to him and he explains everything in clear language so you understand. One of my favorite things about Dr. Harrell is he is not the type of dentist that recommends unnecessary procedures. He is committed to your oral health and what is best for you, not necessarily what is best for his checking account. I recommend Dr. Harrell and understand why his patients see him for 30+ years and then send their children to see him as well. The staff was also very professional and nice. I will continue to be a patient.

Dr Whatley gives excellent care. I had no pain during injections. My fears were erased due to a…read morecaring knowledgeable staff. Ask for dental hygienist Rachel she leaves your teeth white as snow and finishes up with a mint or bubble gum rinse refreshing.

For starters, I really don't do negative reviews, but I have to be honest because I feel it's…read moreimportant. I made an appointment for Dr Whatley office, because I had been experiencing tooth pain, and I am a client there but had not been to them in a while. My Insurance Info was on file, but I had forgotten its a different insurance but same job. I received a text prior to appointment stating they canceled the appointment because of them not being able to verify my insurace-Instead of calling they sent text cancelling it. So I called and we got that straignt and I was seen in the office,. They took pics and the doctor i saw was not Dr Whatley but i spoke with them let them know that I hadd been taking motrin and it was no longer working. The dentist looked over the xray of my teeth and told me it was not infected and I could have it pulled or a root canal-I choose the root canal. They set it up and I left in pain even more so now because doing the xray has aggravated my tooth. I called back after taking tylenol as the dentist told me and after an hour called backed because of the pain. The young lady that answered the phone told me she would get back with me after talking with him and she did. Now she says the doctor will call me in some antibiotics because its infected. I told the young lady that the doc told me its wasnt. So they called in the prescription and I immediatey went and got it and started taking it-still hurting and not being able to go to work. I called the chat line and was chatting with someone-she took all my information and told me someone would call--They never did. So I called using their number and left a message as the answering machine stated that if it was an emergency they would get back with me. I had to go that weekend hurting really bad. It did evently stop but I had to endure pain that I should not have had to. I have been nursing for over 25 years and I know one of the first things you learn is not to judge others pain-if that is what they were doing, and I personally think they were. I did get a call this morning asking reason for call-so and reminding me about my root canal Wednesday. I cancelled my appointment and now looking into getting another dentist. I do not want anyone working on my teeth that do not have my best interest at heart or by a dentist that tells me i have no infection and then all of a sudden, I call and now It's an infection. I do not expect special privileges, but I do want a dentist that cares!!!! Going several days in pain is no joke.

I booked an appointment for 3/19/25 for 10:00AM for a cleaning. I was sent a link to complete upon…read moremy arrival. I completed the link and when I arrived the time was 9:50am and I asked the front desk personnel how much would my cleaning be and informed her I didn't have insurance. She went to ask the office manager Kim, and returned and told me it would be $79. I was called to the back by a hygienist and she told me she had to take x rays and then proceeded to probe my gums and she showed me my x rays and we talked about some tarter build up and she informed me that I would need a deep cleaning. Which I wasn't shocked because I've had deep cleanings in the past. She then called Dr. White in and he looked over my x rays and did a probe of his own and agreed with a deep cleaning. Side bar: The hygienist was very thorough and detailed. No complaints with her at all. My problem arose after she told me I could have a seat in the front and wait on the office manager to book my follow up appointment. I asked her if I wasn't getting a cleaning today and she responded and told me no that I would require more time. I was confused but wanted to speak with the front office to see what my options were being that I scheduled and paid for a cleaning. I go back to the front and wait for about 25minutes and was called to the back. The office manager informed me that I wasn't getting a cleaning today and that I only paid for a comprehensive exam which initially is $360 but they were running a $79 special. I then asked her why wasn't I informed of this prior to paying for my "cleaning" and was told it must was a communication mishap. Then I went on to ask her how much will my deep cleaning be and she told me $1380. I am flabbergasted because I've never paid no more than $600 for a deep cleaning. At this point she became very condescending with her remarks. She didn't acknowledge the fact that I wasn't informed I was paying for a comprehensive exam and not a cleaning. I strongly feel that I should have been told upfront that I wasn't paying for a cleaning but for an exam. I've never scheduled a cleaning and left an office without some sort of cleaning. Even if they didn't have time for a deep cleaning, I honestly felt as though I should have been offered a basic cleaning or at least some floss or a toothbrush I feel scammed honestly. I'm willing to bet that I'm not the only person this has happened to. A better upfront clear communication strategy needs to be implemented with this establishment. I ended up being in the office for a total of 2 hours and left with a photo copy of my X-rays and no itemized receipt.

Dr White is just awesome! My dentist who I had seen for 20 years retired and I was so scared to go…read moreto dentist. Dr white was so compassionate and patient. He was reassuring. After my first visit I now just go sit in that chair and not worry about pain! I highly recommend him! Dr white you are my number 1