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    MoCo Pro Towing

    3.7 (3 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    11 months ago

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    Car Pros Inc

    Car Pros Inc

    1.0
    (4 reviews)

    I gave this business a few days to call me regarding an unfortunate experience but they didn't take…read morethe opportunity to speak to me and make things right. This business responded to a service call to change a flat tire. Unfortunately, the technician who switched out the tire over torqued all 4 lugnuts on the wheel. All four of the lugnuts were difficult for the tire business to loosen and 2 broke off. I called Car Pros and told them my problem. They said the owner would return my call. He didn't. I guess they don't care if I write a negative review of their service, either. The woman who answered my call defended the error by insisting they were 'helping' me. DO NOT CREATE A BIGGER PROBLEM WHEN 'HELPING' SOMEONE. And actually I PAID for your 'help' in more ways than one. My opinion is that a trained professional should understand how to properly perform their job. Regardless if they are 'helping' me, I paid $50 for them to change out a flat tire and another $34.00 to repair their technicians over torquing of the bolts. I'm not a professional and even I know that lugnuts should be hand tightened to prevent this from happening. Making it impossible for a human or a pneumatic device to loosen the lugnuts is a ridiculously stupid and irresponsible thing to do. Any business that believes this result should be expected or accepted without correction, needs to fade away.

    do not rely on this company if you are in a stressful situation (like every time you need a tow),…read morethey did not handle the situation very well, and was quick to recall a service (tow)truck, and leave a stranded Teen Driver, because i wasn't 'cheery' with them. I dont know what they expect to hear when you have your child with a broken vehicle, and you can't be there as a parent, but a little courtesy, and understanding would have been appreciated. They were quick to recall the recovery vehicle, without calling me (the parent), but at least they were dilligent enough to call my teen driver and tell her that they weren't coming anymore. Thank you for lack of assistance, and professionalism in this matter. I will not recommend you to anybody i know.

    AM PM Towing

    AM PM Towing

    2.3
    (6 reviews)

    Driver was extremely nice amd understanding of my situation... I feel bad I talked his ear off…read morebecause I had been alone last 3 hours and I'd like to appologize for that ! But at no time Did he ever seem aggravated with me ... he was the first tow driver that's ever driven me home and I was nervous about jt but the minute I met them I felt st ease... extremely professional ..,, amd I would recommend this tow company to anyone .. I was updated from 3 mins after I called my insurance company as to when they would arrive till when they were there ... I liked that for it took the guessing time out of it.,, I tried waving them down as they drove away to come back I didn't even think to tip amd I apologize for that .,, it was an after thought and I blame it on trying to figure out how to get a car asap amd it being my first time ... In no way shape or form was it about the service I feel really bad about it so I immediately made sure to leave a good review so your aware how happy I was with the service . Thank you

    This towing company OMG they are the best. Lets just say my racing heart beat and the few strands…read moreof hair i lost during this hectic time. They made this process so so easy. So being that I have never had my car towed in the nine years of me having her, they were so awesome. My friend took me home after my car broke down to get all my information so I could call my insurance company. When they set up for my car to get towed they told me I had to be present with my keys. So I went into a panic because now I am home without a car. My fiance was going to be home in time but he got stuck in traffic. My heart and my stress level was at 100 due to the fact that Uber was not working and also the taxi cabs in Raeford said that it would take too long. And my friend from early lives about 40 mins away. Soooooo I'm stuck at home with no way to Spring Lake to give the tow company my keys. I called them directly and he said no worries ma'am (Let me see what I can do) where is your car? is it backed end? Are the wheel straight? I said yes. He said no no no you are just fine....we will just dolly it over, you do not have to be there.... What a relief !!!!!!!!He said you are just fine calm down Its Ok we Got you.......Thank you....I felt so much better. It was like a weight lifted off my shoulders thank you AM-PM Towing for such great customer service and finding a solution for my immediate need thank you so much. The driver Jay was so nice and polite. He greeted me and asked me where did I want my car placed. And my car was up on that dolly and down in no time with not a single concern... Jay knows what he is doing and he deserves praise as well.Thank you Jay for taking car of Pebbles. My overall experience was awesome. I will be recommending them. Thank you AM-PM Towing for such a well all around great experience with your company.

    MoCo Pro Towing - towing - Updated July 2026

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