These ladies make sure that you they take care of you with your infusion needs. They recommended…read moremedicine I'm taking that work exceptionally well for migraines. Office is clean and neat Brittany does a good job with appointments. Tara NP and Amber RN are great with injections and offering a beverage and snacks.

While the infusion center itself is good, their scheduling; specifically their precertification for…read moreinsurance is absolutely horrific! The order from our doctor was sent weeks ago! We are a returning customer, but our insurance changed at the beginning of the year. It can't be that hard to change the insurance in the system and send to new insurance. All our doctors and other pharmacists have managed it just fine. We have called every day praying it has gone through, and all we get is voicemail. We have missed 2 infusions (which happen every 8 weeks) and nobody at Paragon seems to care. I have been very nice until today and I'm just so frustrated. Watching a loved one suffer because people can't do their job really stinks!

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

Dr. Swetz is an oustanding Internist and my wife and I can't be happier we have him after Dr…read more Vickie Moore retired. I saw him yesterday and he takes the time to cover why you are there, explains the treatments, and then the new medication he prescribe. I was in to see him early and had labs after and all was timely and very efficient. The Complete Health portal is one of the best of any we use.

I get my Botox here and the MD here is beyond hilarious. I loved the guy -he made me laugh almost…read morethe entire time. I suspect he does that to distract you as he pricks you because I barely felt anything and usually I'm a big baby. But the most important thing is he KNOWS exactly where he's pricking. You and my Botox was done to perfection. I thought I had already reviewed this place but I've been getting Botox the last 20 years or so, and his was almost painless, but more importantly is he did it properly ( I had it done a couple times at a dentist ( that I won't name) until I once I looked like I had a stroke (for three months) because they did it wrong -so I advise you to use it a medical doctor not a dentist ! Everybody that works here is so nice. . The pricing is a little confusing. They have different " tox clubs " I didn't fully understand. I just usually go and get what I need.. The prices are fair and competitive for Birmingham and I won't be going anywhere else after finding this place, because I enjoyed it. It was relatively painless and I really like the people that work here.

I booked a Groupon for one syringe of filler and 60 units of Dysport and drove 45 minutes, taking…read moretime off work to make the appointment. Once I arrived, we discussed treatment options. There were some nuances about using filler in the cheeks, which I completely understood and was flexible about. I was happy to proceed with areas the provider was comfortable treating such as the lips. However after this discussion, a different person came in and informed me that my Groupon was not valid for another two months. This was never communicated ahead of time, despite them having access to my chart and booking details. This could have easily been addressed before confirming my appointment and would have saved me time and frustration. What made this even more frustrating is that they had already redeemed my Groupon voucher. When I asked for the appointment to be canceled after learning the voucher was not valid, I was told I would need to take it up with Groupon rather than the office resolving it directly. Additionally, I've consistently felt a lack of professionalism during my visits and it unfortunately seems tied to the fact that I booked through Groupon. Every patient deserves the same level of respect and care, regardless of how services are paid for. I do not recommend this med spa. There are many other professional and reputable options in Birmingham, and I would strongly suggest choosing one of those instead.

The initial visit I was seeing Dr. Hunt however on that visit a PA came in who kept pushing…read moremedications or accutane in which i stated already on my appointment I did not feel comfortable doing accutane. I was already irritated at the fact that the PA did not know or have all the initial information on hand in which she stated "she just grabbed my chart" Dr. Hunt came in and was very thorough and considerate however she gave me a list of lasers she recommended which was at a extreme price and was more over price than anyone I've been quoted for and the chemical peels was hundreds of dollars which can be covered for insurance and free but they only do out of pocket peels. In retrospect I will not be going back and wouldn't recommend due to pricing and miscommunication.

Visited Derma Birmingham and saw Dr. Katherine Hunt. Very nice and clean facility. There was a…read moreshort wait, but Dr. Hunt was attentive, thorough, and never made me feel rushed. The only issue was my prescription being sent to the wrong (out-of-state) pharmacy, which required a call to switch it to my local one. It was resolved, just a bit inconvenient.Overall, a positive experience and I'd recommend the practice.

I'm so grateful for Dr. Rajini Murthee who helped me get my hives under control. Her whole staff is…read moreso nice. I highly recommend Dr. Murthee and Total Dermatology at the Downtown Birmingham location.

My facial treatment was incredibly relaxing. The esthetician explained each step, and my skin felt…read moreso soft afterward. Slept like a baby that night.

I have been a patient of this practice for years and it seems like in the past couple of years the…read moreexperience has been on the decline. Initially the frustration came from the long waiting times at appointments. If you are more than 15 minutes late you must reschedule but if you were on time, I have experienced wait times of over 45 minutes before even being called back and an additional 45 minutes to an hour in the waiting room. This has improved but now you must wait extremely long times for lab results, making me think the labs are not going out daily. I had blood drawn on Monday and didn't receive results until Friday for results that other offices provide same day or next day. I have blood that was drawn on Wednesday and Wednesday has come again and still no results, so if it is an urgent matter this would not be the practice to visit. I do enjoy the care I receive from the providers, they are easy to speak with and knowledgeable in their fields. It's just some categories where the practice is missing the mark.

Was there once for an appointment. The staff was rude and condescending. I left without seeing the…read moredoctor. Never went back. I see nothing has changed.

I was so excited about this but after spending $8000 on approximately 40 PDA threads I saw no…read moredifference. I reached out to them 3 times and sent pictures and their only response was that "it takes time". They went from being nice to clearly irritated. After about 3 months there was no follow-up or communication. In their last text, they said if I wasn't happy I could do more (??? Why try more of something that is not working?). I have just accepted the huge loss but I'd caution others in terms of doing so much at such a high cost for nothing (other than an incredibly swollen and painful face for about 3 weeks). I'm only giving them 2 stars because they helped me get in the car after the treatment since I was quite sick after so much poking.

I had a series of cosmetic procedures performed at this facility. After spending quite a bit of…read moremoney, time and discomfort, I received no noticeable results. The experience was very disappointing as I was given encouragement by the physician that the procedures would be beneficial. Also, during my initial consult, the price for the procedures was agreed upon, however I was charged extra each visit for services that should have been included in the initial price which had to be paid up front. If you use this practice be sure to get the cost in writing before making payment.

Thankyou so much Drip - IV Therapy and Infusions for getting my daughter and I back on our feet…read moreagain after a nasty virus took us out! Your Swift and Prompt at home service was top notch! We will most definitely be using your services again!! Your nurses are also as kind as they can be!