The prime example of what it means to say "the best customer service". My wife and I lived in Beaufort, SC for about 2 years while stationed in the area. In that time, we ended up visiting Modern Jewelers on various occasions and ultimately decided to upgrade my wife's original ring to something...well, more. After some browsing, my love chose this beautiful option. Sadly, however, we experience a lot of stone issues with the ring over the months after we purchased. It seemed that despite my wife's love for her new ring, we would always experience some issue with it. Time and time again we would need to bring it back to Modern for a repair or replacement. After our most recent issue, we just couldn't deal with this on-going issue. My wife reached out to Chase, an associate with Modern, to express her sincere disappointment with the rings quality. Without skipping a beat, without trying to make even one excuse, Chase showcased just how committed he and the team were at correcting the issue. They quickly remedied the ring, and went even further by upgrading many of the stones within the original band. My wife and I eventually relocated out of the state and were forced to wait on the rings return via mail. Well, it is finally back and looks more stunning than ever before. The quality of this band is supreme and we are beyond words at the professionalism and dedicated demonstrated by Modern Jewelers. The value of this ring and the memories we have invested with it will remain within our family forever. Modern Jewelers is a leader in quality assurance and customer service. We will trust them with our future business with ease. Highly recommend with the highest of confidence. read more

Modern Jewelers - Wife's Wedding Ring - Jewelry Near Me - Beaufort, South Carolina

At the height of the Christmas Season their service and speed of their jewelry and watch cleaning was remarkable! I will remember them for future jewelry purchases. read more

Chase is the best! He is an awesome and innovative jeweler and designer and his honesty and integrity is unmatched!!!!

I was looking for something to memorialize my first trip to Beaufort. They have a specially made charm of the Woods Memorial Bridge, which was perfect! It's sterling silver and swings, just like the bridge! I absolutely love it and am so happy they recommended it! Staff was friendly and welcoming and I would definitely go back and do business there again. I am in love with my new necklace! read more

Modern Jewelers - Jewelry Near Me - Beaufort, South Carolina

Amazing staff. Their jeweler Chase was able to work with our budget and find us the perfect diamond, engagement ring and wedding band for a replacement wedding ring for my wife. We will go back there for any jewelry needs from now on! read more

Modern Jewelers on Bay Street in Beaufort is a great place for all of your jewelry needs. They have a wide selection of different items that will have at least one item for everyone. I really like their estate jewelry section as there are a lot of unique items that you will not see anywhere else. The staff here is extremely helpful and will go out of their way to make sure that you find just the right jewelry item that you are looking for and answer any questions you may have. They also were able to do a same day resizing for a purchase which was awesome and made the experience special and memorable. This is a great jewelry store and I look forward to being able to return her soon to find some more items in the future. read more

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They do not guarantee items bought there: even a wedding ring and less than one year old. More to the story of their negligence and non-caring attitudes. No guarantees no warranty not friendly after you make the purchase. Do not back up items. :( read more

While visiting Beaufort the stone came out of my ring. Modern Jewelers rushed my repair so I could have it in time to wear to a special occasion. They did a beautiful job repairing it. They were all very friendly and amazing! I really appreciate it! read more

A very nice jewelry AND more store. I always love seeing what they have for Christmas (our "crystal-clear reindeer" are still a favorite with guests, and the Swarovski crystal & silver snowflake is my personal favorite ornament on our tree) . They also have extraordinary crystal stemware, dinnerware & silverware. I would always take my mom here to get her jewelry cleaned or repaired, or her watch battery changed, and they always greeted her by name, and once in a while, on some simple (one minute) fix they would even refuse to charge her. ...and I always loved petting the lovable, fat, tabby-furred doggie-in-the-window. read more

Dropped off a watch to have the battery changed, got charged $30.00!!! Doesn't that strike you as just a LITTLE bit excessive?

The best jeweler in the lowcountry area. Been shopping there for over 20 years and always recommend to friends. Full service and showroom, including estate jewelry pieces, fine diamonds and watches, special gifts and bridal registry, and something for every price range, including casual silver pieces. It is always a friendly, helpful atmosphere, and if you speak with Kevin and Rosemary Cuppia, the owners, you realize why they have been so successful in the community. Personally, I have had appraisals, and purchases of new jewelry. Its a professional, yet kind shopping place. read more

I'm new to the area and my husband is currently Deployed. While helping a gf with a craft I had red fabric paint explode all over my new platinum, diamond and sapphire wedding band. I went here cuz I love in Lady's Island. The staff were all sooooo kind, nice, patient and understanding. They assured me they could fix my ring. Just a few days later I was called to pick it up. They did an AMAZING job!!! No more paint in my ring. So clean and sparkling again! I highly recommend this Jewelers!! read more

I stopped in because I had just bought a wedding band from another jeweler and wanted to get a second opinion. The man who helped me was kind, courteous, honest and upfront. He took the time to answer my questions and didn't even charge me for an appraisal. Everyone who was behind the counter was warm and friendly. I'll definitely be back for any jewelry shopping in the future! read more

Great experience with Dave. We had an issue and he resolved it without question. My husband purchased a beautiful necklace from there as well for me for Valentine's Day. Their professionalism was fantastic as well as their genuine concern for customers and understanding of their situations. Would return and would recommend! read more