Theft during delivery We ordered a kitchen. The delivery team arrived in July 2026 and delivered…read morewhat was in the truck. We immediately noticed that the largest countertop was missing and pointed this out to them; they insisted that a different, smaller piece was the countertop, then told us a second truck would deliver the rest, claiming they had called their colleagues. We received nothing--except for a delivery receipt bearing a forged version of our signature. Such practices are clearly unacceptable for IKEA (furthermore, IKEA is refusing to issue a refund or arrange a quick redelivery; this has put us in a real bind, and we expected a much higher level of professionalism).

Super disappointed with the quality of the bedclothes IKEA is selling, they used to be nice, broken…read moretopstitch, awful finitions. Avoid at all costs. Will not return.

We bought two standing lamps here a couple of years ago and they've fallen apart. Foolishly, we…read moretried again and purchased an upholstered chair and sofa, delivered today. The chair faces into the room and against its turquoise upholstery a black and white EXIL WOHNMAGAZIN tag on the rear corner blares, making sure that we will be advertising EXIL WOHNMAGAZIN to our company for years to come. It draws the eye, ruins the line, and the company's refusal to fix this terminates our relationship. Don't make our mistake!

The furniture is quirky and expensive. 700 for a small table. There are awesome gadgets for cooking…read moreand dinner parties. Very colorful designs. The customer service is good but for those prices they could be more engaged if you ask them for help or advice. You won't get a cup of coffee or tea inside even though you are a serious customer. They do NOT accept credit cards which is unbelievable.