Review for Yelp (Celiac & Gluten-Free Warning) As someone with celiac disease, I take every precaution before dining out -- including calling ahead, researching, and confirming that restaurants understand and follow safe gluten-free protocols. Before visiting this location, I called and spoke with staff who assured me that they take gluten cross-contamination seriously and could safely accommodate celiac guests. Unfortunately, that turned out to be completely untrue. After eating here, I became extremely sick -- for several days. The reaction was so severe I thought I might need to go to the hospital. It was clear from the symptoms that I had been glutened. What makes this worse is that I had trusted their reassurance that they understood safe handling and preparation practices. From what I personally observed, cross-contamination was happening everywhere. Employees were hovering directly over food without washing hands or changing gloves. Utensils were being reused between gluten and gluten-free items, and surfaces didn't appear to be cleaned properly between orders. It was honestly a sanitation nightmare, especially for anyone with medical dietary restrictions. Even my kids -- who are not celiac -- were turned off by how unclean everything looked. It's one thing to make a mistake, but to claim that your establishment is safe for gluten-free diners when it's clearly not is misleading and potentially dangerous. I would never recommend this restaurant to anyone who has celiac disease, gluten intolerance, or any kind of food sensitivity. This experience was frightening, disappointing, and completely avoidable if proper food safety practices had been followed. Please take this review as a serious warning -- this is not a gluten-free safe environment, and the lack of training and care could genuinely harm someone with a medical condition. read more

Sometimes fast and easy is the way to go, and that was my choice today. I know Moe's is a chain, and I know they serve Tex-Mex fast food style, but their fully loaded burrito, the Homewrecker, is very good, well sized, and a very great value at $10.39, and don't forget the chips that comes with it - added Queso as well! I loaded my burrito with ground beef, rice, pico, chopped onions, pickled jalapeños, guacamole, and more. Then helped myself to four different salsas - all were at the very least good, tomatillo based one is awesome, rivals those at Los Juanes & Los Muelles! Don't' care for everything served here, not gonna pick a time when I have to stand in line, but from time to time I will wreck my house! Ambiance - 3 Food - 4 Service - 4 Value - 4.5 read more

Moe's Southwest Grill - A look inside the Homewrecker - Tex-Mex Near Me - Clemmons, North Carolina

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First, they weren't offering steak for online orders. Then after I picked my food up, the bowl was only filled a third of the way. In addition, my receipt clearly prints I ordered lettuce, but none came on my bowl. read more

It was good i got THE STACK ® and it was si good the queso was so good and they gave me alot they get 4 big booms

Besides a bad case of eating way to much on my part, this place was spot on. The staff were very friendly, the food was hot and fresh and plentiful. The dining area was very clean and the salsa bar was kept full and also very clean. A better price point and much cleaner than similar places. I will be back. I got the Homewrecker bowl and honestly, I should have saved half but I could not stop. I kept eating like a meth head with munchies. So good read more

I frequently have lunch at this location. The food is always fresh. I dislike some of the menu changes over the years and do not understand the fee for ordering online, but other than that it is a good lunch at a fair value, especially on Monday. read more

Paid $15 for lunch and it was trash. Ordered a quesadilla. The tortilla didn't even appear to be grilled or pressed and barely a sprinkle of cheese so nothing holding the ingredients in the "quesadilla"therefore resulting in more of a taco versus a quesadilla. Chips were stale. Very disappointing Won't be back!! read more

Moe's Southwest Grill is an affordable and quick option to grab a quick bite to eat. Food is good and staff is friendly with plenty of room to sit inside. read more

Moe's Southwest Grill - Moe's Chicken Burrito - Tex-Mex Near Me - Clemmons, North Carolina

This Moe's location is close to me, and sometimes you just need a good Moe Monday. To that end, I decided to stop in on a Monday night when I just needed a quick bite to eat and was in the mood for a burrito and some chips. This is a newer location, with bright internal colors, counter-height seating as well as traditional seating, and that more modern vibe. Walking in, I got that standard welcome to Moe's greeting and as soon as the couple of people in front of me ordered their burrito I was asked to start building mine. All the workers in the line were quick and efficient with putting it together, and I felt like the amount of meat and toppings inside the burrito was very satisfactory. They adorned my burrito with warm chips, I collected my drink, and then went over to the salsa bar to fill up. They always have a nice selection of both typical and atypical sauces. I really enjoy the tomatillo salsa, and this time they had a spicier seasonal salsa available that was pretty good as well. Overall, it was a standard meal at Moe's that I have come to expect from this chain over the years. No better, no worse, but that is what keeps me coming back. Consistent food at a reasonable price, especially on Mondays. read more

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Food was good and Sundays kids eat free is very popular! Line was slow because they were making to go orders in the midst of the walk ins. Lots of folks who had ordered on the app had to wait a bit for their food - we noticed because we were seated right near the food pick up section. read more

Casual family friendly Mexican restaurant located close to the I-40 exit in Clemmons. I eat here every once in a while if I'm craving Mexican and I don't want to drive too far. I ordered the nachos with the chips on the side. That's basically a bowl. I think the ground beef is a bit oily at this location. Tip: ordering the nachos gets you the queso without having to pay extra, versus having to if you got a bowl with queso added on. I always get a $2 off coupon for completing the survey on my receipt so I save some along with accruing rewards on the app. read more

Moe's Southwest Grill - Tex-Mex Near Me - Clemmons, North Carolina

Came here with family members who've never been and so I could claim my free cup of queso on the app. The staff was very friendly to my sister who mentioned she'd never been there and was following my lead on ordering/getting food. They also told us "welcome to Moe's" as we were walking into the restaurant. My family wasn't so happy with the food (probably thought it was "too healthy") but I had no complaints and happily ate my chicken burrito. I like that you can get items custom made here & that I finally tried their guacamole. The guacamole was okay but I definitely like the queso cheese better and am sad I couldn't take my cheese or some chips with me to my house. They did like the chips. read more

I ordered a bowl and I really enjoyed the choices you have to pick from. It was very good so many different flavors in the mouth is yummy. Then you get chips and get to pick a dipping sauce at another station. It was very good. Will be back! They do need a more obvious place to place your trays and garbage. read more

Very kind workers even asked me how my day was while waiting in line. First time eating at Moe's and it was absolutely delicious! Very fast service and delicious food! Definitely will be back! Atmosphere a few tables were dirty and the Tv. But those men last night around 6:30 did an amazing job! Thank you read more

Food nasty , Nasty Restaurant & Employees don't care at all. Employees seem to be unprofessional types and they don't know how to prepare food properly. Friends of mine wanted to eat there ! So I relented and ordered something. We were all up charged for what used to be completely free. We all got sick after this meal. Food poisoning! The employees have long hair and tattoos & seem no to care about anything! So beware of this nasty nasty restaurant. Health Department should shut down this nasty place. read more

Brand new location in the Publix shopping center just north of interstate 40 in Clemmons. The location is very clean being that it is brand new with many people waiting to help you along the way. I had the Home Wrecker Burrito and the ingredients were very fresh with the burrito rolled perfectly at the end of the line. The cheese dip was amazing and a couple of trips to the salsa bar to top it all off. There is plenty of parking outside at the location. read more

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Didn't think I would like Moe's because I'm such a picky eater, but my boyfriend got me to try their tacos one night. All I can say is that I will never eat tacos from anywhere BUT moe's now! The tacos are delicious, and the chips are amazing too! My boyfriend loves their burrito bowls! read more

Friendly, affordable, create it yourself food. Bowls, wraps, quesadillas. Wide variety of ingredients for anyone and everyone. Consistent food quality and fresh ingredients add to the upbeat service. read more

I would like to start that we are long-time fans of Moe's and visit their other Winston-Salem locations regularly. It's a great place for a tasty quick bite and it's very friendly for kids, families, teens, etc. This was the first time visiting this location in Clemmons. The main point of a restaurant is good food. This Moe's missed the mark. Perhaps it was bad timing, but the rice was undercooked and hard. The tortillas for the burritos were stiff, which means they didn't warm them long enough. And for a moment I thought it was just me, until all 6 people in my party had the same complaints. Unfortunately, we won't be returning to this location. The restaurant itself was clean and the workers were friendly, but at one point I did visit the restroom and found it to be unkept and I had to go get an employee as there was no toilet paper. Not the best experience at this location....first and last time there! read more

Flavorless dog food in a bowl that people eat. Why, I don't know. I'll have this place every now and then and regret it every time.

I would have easily given Moe's a 3-4 star rating if it would not have been for my last experience here. I stopped in for a quick to-go order. The process was going swimmingly until I went to pay. The server went down and they told me it would be up in just a matter of minutes- that slowly turned into the reality that I would wait 15 minutes just for them to tell me sorry and I left empty handed. Not only did I waste my entire lunch break trying to wait it out but I was offered no compromise and left empty handed after a grand total of 25 minutes at a place that should take 5. (Please note that I was completely okay with having to wait in line, and was fine that this Moe's is a bit slower than others, it really just was the 15 minutes of the server having to restart). read more

Great food as always but this is my first time ordering through the app, DoorDash delivered and no drink, I paid for one. I did get an empty cup with no lid. I will go to the store in person from now on. read more

Great location! Moe's is great if you want to order online. The online menu is easy to navigate, and once you order, you can go and get it and it'll be ready to go by the time you get there. There's usually a big line, so if you go this route it's much easier. read more

Stopped in for dinner around 6:30pm. The line was long so I had time to looked around. When I got to the check out the cashier informed that they were out of trays. (Not a big deal but I had already seen a stack of used ones sitting prominently on the waste container. I guess no one will do the dishes between lunchtime and dinner time.) After receiving my order I made my way to the drink machines and rhen down to the sauces counter. Sauces?? You know, salsa, Verde sauce, etc. Oh those sauces that used to in those,large containers so customers serve themselves. A number of them were empty. I assume the same guy that was supposed to wash the trays probably didn't have time to set out new containers of sauce either. You can't expect too much for $15 an hour right? I mean for that kind of money you shouldn't have the stress of dish washing or pouring any semi liquids from one container into another. Maybe $25 an hour would help to alleviate that kind of stress. Oh, and though I'm not a Covid crazy like some I have seen, wouldn't fit be proper food prepation etiquette to wear plastic gloves ? The only guy with gloves on was the cashier. I suppose money or debit cards might have germs on them . You just can't be too careful these days. Peace out! read more

Terribly slow service. The food prep area did not appear clean. Various things dropped in the sour cream (like steak, lettuce), the stainless steel part by the cutting boards was dirty, door handle really dirty. One employee (the first one who takes original order) had an AirPod in one of his ears the whole time. He also kept going back and forth to a tablet that was charging in the wall and then not washing hands/changing gloves and going back to serving food. read more

I just waited a good little while in line at prime dinner time cause the food is worth it but this is by far the best Moe's in winston salem! Conner and Bobby are killin it! Bobby was slammed on the front of the line and he never stopped smilin and had a great attitude even though it was a mad rush and it didnt stop. Conner was in the background cookin chicken and other meats, onions etc. and helping the staff out any way he could and more. they were all going non stop and i thought i had a stressful job but no they do but it never showed. Absolutely the best customer service u could ask for and i will go out of my way every time to come to the clemmons Moe's over all other locations! Thanks yall and keep it up!!! Sincerely, Matt Broome read more

The young lady working the main line today at lunch had to take a break to throw up repeatedly. I asked the manager if she was sick or just hungover. I'm not interested in a side of influenza with my taco, thanks. He said he would ask her...then he just walked over and said nothing to her. She went right back to making food. Absolutely no concern for customer health from this place. read more

I've given this location a pass for being slow, which invariably they are. But today they didn't measure up in any respect. I came in shortly before the dinner rush. You'd think they'd be prepared and ready, right? Instead they were out of or running low on chicken, tomatoes and one of the grilled vegetables - maybe mushrooms? At the salsa bar one of the most popular salsas was almost empty. The rice was undercooked - I don't think rice us supposed to be that crunchy. My bowl just wasn't very good. The restaurant was filthy. Tables were dirty, floor was dirty, and when I got up to leave the garbage can was overflowing. the bag was full and at least half a dozen bowls were stacked on top. Meanwhile, by the time I left there was no line, and four employees were just standing around, talking. No one was wiping down a table or emptying the trash. No one was checking on anything. As woman passing by my booth commented, "This place is a pigsty," and that pretty much sums it up. read more

They do not answer the phone when you are there for a mobile order (after we called them 4 times) and you go in (even though they say they require them) many people are not wearing masks!! I am very disappointed in this place I have been to more before and this was an overall bad experience. read more

My best friend and I come to this location every monday to get a burrito. Today was our last time going in before heading back to college. We just wanted to say how much we appreciate the staff at this location and let them know how awesome they all are. Thank you guys for always making our Moes Mondays the best! read more

Normally, I never have an issue with Moe's. I love Moe's, but this Moe's is subpar to all the other Moes' I've been too. My burrito wasn't stuff in a proper manner, so it wasn't as dense as it normally was. When asking for more lettuce I got a few more flakes of the lettuce. The chicken was also burnt in my burrito. Disappointing. The workers here are friendly, but it does seem like they do not want to be working. Smile more! read more

I eat at Moe's often in the Winston-Salem area and other locations around the country. At the other locations, the meal is served quickly with good-sized portions for a fair price. This is my first (and last) visit to this new location in Clemmons, NC, which is disappointing because it is relatively close to my home. It is new, so maybe the employees are not well trained - for that I blame management. My complaint for this Moe's is that the wait time to be served was extraordinarily long (just over 25 minutes to serve 8 people), and the portions were about 1/3 smaller than the other Moe's I visit. Overall a disappointing experience for a chain with an overall good reputation. read more

We eat at this Moe's location at least once, sometimes twice a week. The staff is what makes the experience such a good one. They're friendly, considerate, helpful, and just great people that we've come to look forward to seeing when we eat at Moe's. It's like our own local Cheers :) There are particularly busy times like Sundays at lunch and dinner time on Tuesday since kids eat free, but they have plenty of staff working to keep the line moving. It can be hard to feed my family of 4 with all our different food needs (I'm a vegetarian & one kid has a nut and dairy allergy) but we all find things we like to eat here that we can customize to our liking. The food is consistently good, even the tofu which I've had done badly at plenty of other restaurants. The salsa bar is great & the restaurant is always kept clean. We are always happy to eat at the Clemmons Moe's! To sum it up: good quick southwestern food with lots of options, clean & welcoming environment, A++ fabulous staff that keep us coming back. read more

We love the folks and the food at this Moe's! We are here almost very Tuesday because our two kids eat free with our adult entree purchases. The line sometimes backs up at peak meal times but the service is always quick and the employees are extremely friendly. We are on first name basis with almost everyone! read more