I ordered USM Haller 3 drawer cabinet. shipped from italy and received it and opened it, found the top drawer was broken. Now working with them on the issue read more

bad esperience, their customer service is totally inefficient and do not answer when you ask for specifcs. i am still waiting for an order that was supposed to be delivered in 3 weeks, and 6 weeks have passed and still total silence from MOhd. they did not even inform me that there will be a delay and when to expect the delivery although they cashed the money... read more

Terrible. Don't order breakables and beware tariff charges. Ordered a lamp, a vase and a carafe. The vase was shattered when it arrived. I reported the damage immediately and sent a video. MOHD opened a ticket has done nothing in the last 2 weeks. Meanwhile FedEx just charged me a huge fee for import duties for this shipment - without my authorization. I don't think I can get a refund on the tariff from this broken item. Going back and forth with both FedEx and MOHD now. read more

Took over a year for them to deliver. The website listed as in stock. First after months of waiting i was told the item was damaged when arrived at the warehouse. Then it took many more months for a replacement. Huge inventory. Customer service is terrible. read more

After an extended email exchange, I finally received my refund from the store. Although this required some effort, I am satisfied with the outcome. read more

i recently received a lamp from mohe USA that was defective it was a manufacturer problem not mohd I did post a negative review but am happy to say that the issue has been resolved and I have received a new replacement part from Luceplan manufacturer and Mohdkindly covered the return shipping costs I believe the frustration was the language barrier and time difference I am very appreciative of the assistance of Silvania from the customer help department and i am happy to say I will not hesitate to purchase another product from MohdUSA Jeff D read more

ABSOLUTE NIGHTMARE. I placed an order in September when the lights were "in stock", and asked them to be delivered in December. Then 3 months later, in mid-December, I started following up, but did not receive any response until January. Now the order is said to be "out of stock" until March, and MOHD has been trying to shift the blame to the supplier read more

I purchased a Glass Italia 80"console table from Mohd. The console table arrived within the 5 week timetable as promised. We actually saw this table at a high-end interior design showroom in Beverly Hills at a much higher cost. The price of the table including air freight was $2k less than the showroom price. The communication with MOHD was excellent. I didn't realize that my shipment was going to weigh450 lbs and I had to have it redirected to a third party receiver who handles high-end furniture shipments. Alessandra from Mohd communicated with shipper and redirected my crate to a receiver of my choice. The third party receiver checked the shipment for damage and delivered it to my home. All and all a win-win situation for me. I 'm planning to make more purchases with this company as their prices are excellent! read more

My Rosenthal Fast Vase arrived today and I love it. It came all the way to Australia. I was a bit nervous getting a ceramic vase all that way but Valentina in customer service let me know that a lot of concern would be given to the packaging and delivery with DHL. Loved the service and the product. Thanks Mohd. read more